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tracking database problems by changing userprofiles

 
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fweber



Joined: 02 Jan 2006
Posts: 2
PostPosted: Mon Jan 02, 2006 1:18 pm    Post subject: tracking database problems by changing userprofiles Reply with quote
Hi,
I'm testing ViceVersa Pro trial for a possible use in our company.

I have configurated VV synchronization mode an it works fine.
Source: <userprofile>\my documents\
Destination: \\WBZ8MX1J\backup\<username>\

After changing the userprofile I've got die message:

Error in tracking database. Base directory information not found. "C:\Dokumente und Einstellungen\All Users\Anwendungsdaten\ViceVersa PRO 2\vvdb1.tdb". Aborting comparison.

After reseting the database, this user works but the old doesn't.
Is VV tracking database not able to work with multiple users?

Thanks
Frank
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Jan 03, 2006 1:00 am    Post subject: Reply with quote
Hello - this error occurs because when you login with another user's credential the directory <userprofile>\my documents\ points to a different folder which is not in the tracking database. You will need to create a different profile for different users. thanks
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fweber



Joined: 02 Jan 2006
Posts: 2
PostPosted: Tue Jan 03, 2006 8:16 am    Post subject: Reply with quote
Hello once more,

I want to run VV on round about 700 Client Workstations.
A lot of that PC's are used by different users.

So there is no chance to create profiles manually and
"<userprofile>\my documents\database\vvdb1.tdb" doesn't work too.

Do you now a workaround for this problem to use VV in the described situation?

Thanks
Frank
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Jan 03, 2006 11:26 am    Post subject: Reply with quote
What execution method are you using? If you use backup to mirror the local data to the server you can disable the tracking database (not needed for backup). Then it will work fine.
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asus77x



Joined: 02 Feb 2012
Posts: 57
PostPosted: Wed May 30, 2012 8:23 am    Post subject: Reply with quote
hi,

how about if sycnh method?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Wed May 30, 2012 12:11 pm    Post subject: Reply with quote
Hi, support for variables in the tracking db path was added in ViceVersa PRO 2.5 Build 2503
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asus77x



Joined: 02 Feb 2012
Posts: 57
PostPosted: Thu May 31, 2012 3:55 am    Post subject: Reply with quote
very nice, thanks for updates, will give a try for latest one
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asus77x



Joined: 02 Feb 2012
Posts: 57
PostPosted: Thu May 31, 2012 4:32 am    Post subject: Reply with quote
dear,

yes, it works on latest version
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Thu May 31, 2012 11:52 am    Post subject: Reply with quote
OK Smile
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