Exit Code: 4. Execution canceled by user -was not cancelled

urmel · Joined: 20 Nov 2009 Posts: 36

Hi

When executing a profile in vvengine I run into "Exit Code: 4. Execution canceled by user. [ERROR]." but I did not cancel the run. ???

When I then click on "Open in VV" VV is launched with the respective profile - clicking then on COMPARE results in an error box just containing an icon with a red X - no text no info ?? Tried already to reinstall VV but that does not help.

Any help is highly appreciated.

Regards, Urmel

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Looks like a memory issue, how many files are you comparing in that profile? Are you running multiple profiles? Which version / build of ViceVersa and VVEngine are you using? thanks
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http://www.compareandmerge.com

urmel · Joined: 20 Nov 2009 Posts: 36

Here is the requested info:

2012-01-17 15:19:49 : Connecting to "\\NAS\Archiv" with user "vv" ... Connected.
2012-01-17 15:19:49 : Checking source \\?\C:\Users\XXX XXX\AppData\ ...
2012-01-17 15:19:50 : Total found: 6.546
2012-01-17 15:19:50 : Checking target \\?\UNC\NAS\Backup\GRISOU\AppData\ ...
2012-01-17 15:20:05 : Total found: 6.500
2012-01-17 15:20:05 : Comparing ...
2012-01-17 15:20:05 : Comparing done.
2012-01-17 15:20:06 : - Status Summary -
2012-01-17 15:20:06 : - Total Files - Source: 5.176 (1,39GB) - Target: 5.135 (1,11GB)
2012-01-17 15:20:06 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2012-01-17 15:20:06 : - Matched Files - Source: 5.072 (321,80MB) - Target: 5.072 (229,11MB)
2012-01-17 15:20:06 : - Single Files - Source: 48 (1,13MB) - Target: 7 (3,64KB)
2012-01-17 15:20:06 : - Newer Files - Source: 56 (1,07GB) - Target: 0 (0)
2012-01-17 15:20:06 : - Older Files - Source: 0 (0) - Target: 56 (911,75MB)
2012-01-17 15:20:06 : - Total Subfolders - Source: 1.370 - Target: 1.365
2012-01-17 15:20:06 : - Excluded Subfolders - Source: 4 - Target: 0
2012-01-17 15:20:06 : - Matched Subfolders - Source: 1.365 - Target: 1.365
2012-01-17 15:20:06 : - Single Subfolders - Source: 1 - Target: 0

Yes I am running multiple profiles

VVEngine 2.0 (Build 2.003)
ViceVersa Pro 2.5 - Build 2504

CPU i7 2670 - 16GB RAM - Win 7x64 Ultimate

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Thank you, are you running VVEngine as a Windows Service? Can you please send the entire log to support @ tgrmn. com thanks!
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

urmel · Joined: 20 Nov 2009 Posts: 36

I am not running vvengine as a service.

Log is sent via mail

Nate Goodell · Guest

Same issue as urmel has above - please post a fix.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, are you using the latest version / build of VVEngine? VVEngine 2.1 Build 2105 contained some fixes related to this. If you are already using the latest version + build, please contact support, so we can try debugging this issue, thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com