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Error Message: folders excluded from comparison

 
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Captain Morgan



Joined: 10 Jan 2012
Posts: 1
PostPosted: Tue Jan 10, 2012 3:20 pm    Post subject: Error Message: folders excluded from comparison Reply with quote
Question I keep getting the following error message when I compare 2 drives, they are both identical music backup's (I DJ)
I can manually compare the drives and access all the files (which takes ages) but using ViceVersa (paid full version)I get this error, any idea's. Question

Question "15 folders could not be accessed. They were excluded from comparison" Question
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Wed Jan 11, 2012 10:50 am    Post subject: Reply with quote
Hi, check the profile log for details, a profile log can be set in ViceVersa profile settings -> execution. thanks
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Guest
PostPosted: Mon Jan 16, 2012 11:08 pm    Post subject: Reply with quote
That does not really help, I've looked in the log but it just sayfolders cannot be accessed.

Without knowing exactly what I'm looking for, I don't know what to do.

My preferences are set to Copy (back up) A to B overwriting newer files on B with the files from A , no options are selected in the Sub Folder options, which means it should copy everything including sub folders from A and overwrite files on B.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Jan 17, 2012 2:04 pm    Post subject: Reply with quote
Hello, the log does not show which sub-folders could not be accessed? thanks
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Guest
PostPosted: Fri Jan 20, 2012 12:59 pm    Post subject: Reply with quote
What is that supposed to mean ?????????????????????????????//
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Mon Jan 23, 2012 12:00 pm    Post subject: Reply with quote
Sorry, I meant the log file should have the list of the folders that can't be accessed. thanks
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eddyemmer



Joined: 24 Sep 2012
Posts: 1
PostPosted: Mon Sep 24, 2012 4:44 pm    Post subject: folders excluded from comparison Reply with quote
I have the same problem, there are folders that could not be accessed.
In the log file i can see witch folders they are, but what can i do with that information? Thanks!
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Sep 25, 2012 2:26 am    Post subject: Reply with quote
Hi, the reason could be path too long (>259 chars), if that is the case please see: http://www.tgrmn.com/web/kb/item31.htm
Otherwise, it could be a permission issue. Can you access the folders using Windows Explorer?
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