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jbhall56
Joined: 04 Jan 2012
Posts: 5
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 Posted: Wed Jan 04, 2012 11:24 pm Post subject: Shadow Copy Not Found |
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| On a number of files inside of my user profile (i.e., c:\users\[acctname]\ I am getting an error that says '[Can not open "\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy8\Users\[rest of directory path]' Any ideas on how to clear? |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8763
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jbhall56
Joined: 04 Jan 2012
Posts: 5
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| Posted: Thu Jan 05, 2012 11:58 am Post subject: |
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| They are still there as they are my Outlook 2007 databases and other files. Outlook was closed at the time VVEngine ran the profile. |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8763
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jbhall56
Joined: 04 Jan 2012
Posts: 5
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| Posted: Thu Jan 05, 2012 2:00 pm Post subject: |
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| I'll give it a try by excluding the files/directories. Some of the other files giving errors are cache files for Office and other applications. It would be nice as an enhancement to ViceVersa to ignore these files in Vista/7 that are known to create such errors. |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8763
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| Posted: Fri Jan 06, 2012 11:43 am Post subject: |
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Hi,
There's an option to create the shadow copy before comparison and not after comparison (that is the default). That would get rid of the issue. The option is in profile settings->advanced settings->details (1st)
The new ViceVersa PRO build 2505 will skip files that are not found automatically.
thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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jbhall56
Joined: 04 Jan 2012
Posts: 5
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| Posted: Fri Jan 06, 2012 2:35 pm Post subject: |
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| Thanks. I've set that Detail option and I'll see if that clears things up. |
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jbhall56
Joined: 04 Jan 2012
Posts: 5
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| Posted: Sun Jan 08, 2012 2:18 pm Post subject: |
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| The shadow copy before option did the trick. My weekly update finished without errors. |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8763
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