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Shadow Copy Not Found

 
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jbhall56



Joined: 04 Jan 2012
Posts: 5

PostPosted: Wed Jan 04, 2012 11:24 pm    Post subject: Shadow Copy Not Found Reply with quote

On a number of files inside of my user profile (i.e., c:\users\[acctname]\ I am getting an error that says '[Can not open "\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy8\Users\[rest of directory path]' Any ideas on how to clear?
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Thu Jan 05, 2012 7:11 am    Post subject: Reply with quote

Hi, are the files mentioned still on disk or they are no longer there? thanks
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jbhall56



Joined: 04 Jan 2012
Posts: 5

PostPosted: Thu Jan 05, 2012 11:58 am    Post subject: Reply with quote

They are still there as they are my Outlook 2007 databases and other files. Outlook was closed at the time VVEngine ran the profile.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Thu Jan 05, 2012 12:22 pm    Post subject: Reply with quote

Could this be the issue:

http://www.tgrmn.com/web/kb/item75.htm

thanks
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jbhall56



Joined: 04 Jan 2012
Posts: 5

PostPosted: Thu Jan 05, 2012 2:00 pm    Post subject: Reply with quote

I'll give it a try by excluding the files/directories. Some of the other files giving errors are cache files for Office and other applications. It would be nice as an enhancement to ViceVersa to ignore these files in Vista/7 that are known to create such errors.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Fri Jan 06, 2012 11:43 am    Post subject: Reply with quote

Hi,

There's an option to create the shadow copy before comparison and not after comparison (that is the default). That would get rid of the issue. The option is in profile settings->advanced settings->details (1st)

The new ViceVersa PRO build 2505 will skip files that are not found automatically.

thanks
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jbhall56



Joined: 04 Jan 2012
Posts: 5

PostPosted: Fri Jan 06, 2012 2:35 pm    Post subject: Reply with quote

Thanks. I've set that Detail option and I'll see if that clears things up.
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jbhall56



Joined: 04 Jan 2012
Posts: 5

PostPosted: Sun Jan 08, 2012 2:18 pm    Post subject: Reply with quote

The shadow copy before option did the trick. My weekly update finished without errors.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Wed Jan 11, 2012 10:57 am    Post subject: Reply with quote

Great! Smile
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