archive filename incorrect

[sebastien T]

Hi,

After archiving the filename change. It's normal. But the format is not normal.

My first file is : filename.avi
My archive file is: filename.avi_(date delete).avi

There're 2 .avi and it's a real problem. In your help it's write the new filename could be : filename_(date delete).avi

How can I resolved this problem?

Thank you

[TGRMN Software]

the archive name should be filename_(date delete).avi if the original is filename.avi ... do you have a file called filename.avi.avi ?

thanks
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[Sebastien T]

Hi,

No the file have the following name : filename.avi

In this Topic : http://www.tgrmn.com/web/forum/viewtopict2673&highlight=archive.htm

You could see there's the same problem in example :

[Sebastien T]

Hi,

Excuse me, but I need to have an answer. It's urgent.

[TGRMN Software]

Does this happen with all file types or only AVI? thanks
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[Sebastien T]

I don't know, I work only with video files. But, if you read my last post, you could understand, the problem is also with ".ink". An other user of VV Pro has post a similar problem where we can see the name of his file after archiving. See under.

Regards

[Sebastien T]

No feed back?

Is it an error of VV Pro or an error of configuration by me?

Thanks

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[TGRMN Software]

Actually I think the documentation is incorrect, and what you are seeing is correct... why are the 2 .avi a real problem? thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com