Error when testing Eval Version with MS Exchange VSS Writer

jherrington · Guest

I have downloaded the latest version of ViceVersa Pro and installed on a Win2K3 server with MS Exchange 2003. However, when trying to backup Exchange with the vss writer I get the following error...."Volume Shadow Copy Creationg Failed. E_UNEXPECTED - This ViceVersa Pro License does not support this VSS writer".

However, on the FAQ section, it states the following:

To use the Extended VSS Support feature, a special ViceVersa PRO license for Windows 2008, 2003 with Extended VSS Support needs to be purchased (see buy page for more info).

The Extended VSS Support is enabled by default in the evaluation version.

My question is, how do I go about testing the Exchange backup functionality ?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hi, are you using a standard server license (e.g. without extended VSS support?). If positive, that license does not support the Exchange Writer. thanks
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jherrington · Guest

I simply downloaded the PRO eval version, which I understood has the VSS writer enabled according the FAQ. Is there a different eval version if you want to evaluate the Exchange VSS writer ?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hi, can you send the profile log to support @ tgrmn . com please ? You can enable a log in profile settings -> execution
thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com