Data Error (cyclic redundancy check) when backing up files..

guiri · Joined: 21 Jun 2010 Posts: 28

Guys, I keep getting the message/s below when trying to move/copy information from a WD 1.5TB (EADS) drive in a drive dock to my NAS.

At first, I thought it was a folder that I've had problems accessing before which I assume is corrupt so I excluded it but that wasn't it. It showed me another folder so I excluded it and things started fine. Then it stopped again and showing me the error for a second folder...
This is when it's comparing and executing, ie, checking the files in the source drive.

Data Error (cyclic redundancy check)

Error while reading Source information

ViceVersa Pro 2 (build 2015)

Any ideas?

Thanks

George

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hello, check the disk with chkdsk to make sure the disk is not damaged. Cyclic redundancy check errors are common when trying to read/ copy data from a failing hard disk. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

guiri · Joined: 21 Jun 2010 Posts: 28

Sorry, I forgot to mention. Except for that one directory that I had problems with earlier, I have no problems accessing the other folders and files..

Thanks

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, are the results of chkdsk OK ?

http://en.wikipedia.org/wiki/CHKDSK

--
www.tgrmn.com
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

guiri · Joined: 21 Jun 2010 Posts: 28

Sorry, didn't do it yet. I thought I'd wait for the reply of my second post. Tell you what, a friend of mine is coming over tomorrow to look at my stuff anyway and I'll have him do the check disk and report. He's a lot smarter than I am. I shall return Smile

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

hi, it's important to test the disk just to make sure it is not failing and has no bad sectors. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

guiri · Joined: 21 Jun 2010 Posts: 28

Okie dokie, I will

guiri · Joined: 21 Jun 2010 Posts: 28

Ok, it seems that the chkdsk corrected some stuff so now it works but the folder that I initially had problems with still won't copy. Strange though because now I can ACCESS and view contents through windows explorer but VV still won't copy it. In any case, I did copy it manually so I should be good but now things seem to be working.

Thanks for the help.

George

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, keep checking the disk for a while as it may be on the way to failing. Sad

_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

guiri · Joined: 21 Jun 2010 Posts: 28

Damn! Didn't think of that either. I need to get it replaced. I think it's still under warranty.

Thanks again Smile