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Why don't you give support when needed????

 
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midhold



Joined: 22 Feb 2011
Posts: 4

PostPosted: Wed Feb 23, 2011 9:44 am    Post subject: Why don't you give support when needed???? Reply with quote

Why don't you give support when needed????

I send serval emails to the support info and sales addresses but still no reply. Why don't you reply to my emails? I bought the product but something doesn't work and I described the problem clearly.[/b]
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759

PostPosted: Wed Feb 23, 2011 1:38 pm    Post subject: Reply with quote

Hello, which e-mail address did you send the support request from?
thanks
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midhold



Joined: 22 Feb 2011
Posts: 4

PostPosted: Wed Feb 23, 2011 2:00 pm    Post subject: Reply with quote

TGRMN Software wrote:
Hello, which e-mail address did you send the support request from?
thanks


I send several mails to info, sales and support. Also replied an mail to mail at tgrmn.com.

Do I need to send the mail again?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759

PostPosted: Thu Feb 24, 2011 1:19 am    Post subject: Reply with quote

Thanks, what is your e-mail address?
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midhold



Joined: 22 Feb 2011
Posts: 4

PostPosted: Thu Feb 24, 2011 8:36 am    Post subject: Reply with quote

TGRMN Software wrote:
Thanks, what is your e-mail address?


ok


Last edited by midhold on Thu Feb 24, 2011 12:20 pm; edited 1 time in total
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759

PostPosted: Thu Feb 24, 2011 11:30 am    Post subject: Reply with quote

Thanks, I am replying to your e-mail now.
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