Memory Leak - Delete Files to Recycle Bin - Windows 7 64-bit

Johnny_x · Joined: 19 Feb 2011 Posts: 3

Hello All,

I have recently been having problems with ViceVersa Pro eating up all my memory to the point where my system locks solid and I have to reset or powerdown to restart. I was running build 2014 on a Win 7 Pro x64 OS and I just downloaded 2502 to try out with no change. My profile is only finding 145k files (64GB). It finds ~2k files to be deleted, so when I run it the ViceVersa.exe process works up to 2GB of memory used by the time it hits ~250 files deleted and the slowing of the deletions is aparent. When I cancel the operations it stops but the memory usage increases and runs beyond 3GB. If I don't close the program the system will slow and hang to where I cannot do anything at all but reset it. Does anyone have an idea of what is causing this? I am not running any other apps at the same time, and have no new tasks running. I've been using ViceVersa for some time and this problem crops up every now and then.

Thanks in advance,
Johnny_X

kenl · Joined: 21 Feb 2011 Posts: 2

I am having this problem as well! It only started a few weeks ago under the exact same OS and build scenario. I reliably get a blue screen crash during my scheduled run every night due to enormous memory consumption (I have 12GB of RAM!) and subsequent non-responsiveness.

This issue makes the program unusable so please help.

Johnny_x · Joined: 19 Feb 2011 Posts: 3

I tried a couple other profiles and I can say the memory issue only occurs when VV is deleting files on my system. I use it to sync USB drives, local drives, external SATA drives, and network drives. Regardless of where the files are being deleted memory usage climbs. Copying and moving do not consume memory on a never ending basis. As kenl stated, it makes the software unusable. Any help would be appreciated!

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, could be an issue with the Windows Recycle Bin.
Please check if you are sending files to the recycle bin wen deleting , the option is in ViceVersa -> main menu -> view -> preferences

Also , are you using ViceVersa PRO 2.5 64-bit or 32-bit?

thank you
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kenl · Joined: 21 Feb 2011 Posts: 2

64bit. Disabling the Windows Recycle Bin allows the program to run error-free for me.

Johnny_x · Joined: 19 Feb 2011 Posts: 3

TGRMN Software: That did it, it was set to the Recycle Bin. The funny thing is I never changed this setting, so at some point it changed and I have been using VV Pro for over a year a couple times a week. I'll just have to check that before each run.

Thank you!

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

If you try deleting a large amount of files using Windows Explorer, do you get the same issue and are the files going to the recycle bin? thanks!
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Guest · Posted: Fri Apr 29, 2011 10:12 pm Post subject:

Could I suggest that this be called out in big letters in the release notes? It took me a couple of weeks of searching to find this thread.

In answer to the question that was asked a couple of weeks ago, I personally don't have problems deleting logs of files via Windows Explorer in Windows 7 (although I should point out that the deletes actually get intercepted by TeraCopy).

Finally, while this configuration change did prevent the CPU/RAM usage I saw on backup jobs that included lots of deletes I am still seeing a stituation where VVPro hangs when performing many deletes. I haven't quite calculated how many deletes before the whole thing gives up, but it seems if there are several hundred or more it is pretty certain that I'll need to run the script several times before it completes.

I'm running Windows 7, 64 bit, with 64 bit VVPro Build 2503.

--jp

412george · Guest

I watched VV consume a full 32GB on a fast i7 machine. Tried on another machine with same results. Win 7 64. Yes, files are definitely headed to recycle. Deleting is PAINFULLY SLOW. Taking hours to delete.

Recycle bin works fine under normal operation. Thousands of files or large files. Only takes place with VV.

I have not changed any settings regarding the recycle bin; all program defaults. Looking for the setting for this recycle bin fix. Must I disable the windows recycle bin just to run this software? Ugh.

412george · Guest

WOW! I found the recycle bin setting you referenced. I sat suffering late at the office waiting for 10,000 files to delete. I was at 1.5 hours and only 2000 files complete. With the new setting all 10,000 files are completing in only the time I have written this response. It is SO FAST NOW! Memory usage only hit 300MB or so on this task. Big change.

Please address this in the software!

Explorer is not exactly speedy with the recycle bin, but a similar file count might take 3-5 minutes. Not 5 hours.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hi, were you deleting to recycle bin on an external USB drive / over network / or a local internal disk? thanks
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