Log file not created when profile runs

[teknite]

Hi,

In the past few days, 1 of our profiles in VV will not create a log file whether the profile is successful or not and we aren't sure why or what to do get the log file back.

Looking forward to a response.
Thanks

[TGRMN Software]

Hello,

did you try starting with a new empty log file ? How are you scheduling the profile ?

thanks
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TGRMN Software Support
http://www.tgrmn.com
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[Guest]

Hi,

I am not quite sure what you mean by how are we scheduling the profile. We are using the web interface (VVengine). the schedule is set as:

Monitor source and run when file changes are detected. Run immediately as soon as source and target are available.

The program is set that it empties the log file each run. Perhaps you can explain how we create a new log file.

Thanks

[teknite]

Could we please have a response to our last post. We feel abandoned!

[TGRMN Software]

Hi, please try deleting the log file using Windows Explorer and to dis-activate the option to empty the log file each run,
thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com