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Network Storage Problem

 
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Lian



Joined: 26 Nov 2005
Posts: 6
PostPosted: Thu Dec 01, 2005 10:08 am    Post subject: Network Storage Problem Reply with quote
Hi,
i have a problem with a fujitsu storagebird lan.
i always get the error message " [Can not create or replace "<<file>>". The file could not be accessed.] Error." (note: replace <<file>> with any filename).
this is also true with the older version vvpro 1.3.1
can you please help me ?
thank you.

ps: i already tried VV PRO 2 build 2.0.0.9, but there is no difference.
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Lian



Joined: 26 Nov 2005
Posts: 6
PostPosted: Wed Dec 07, 2005 3:21 pm    Post subject: Reply with quote
The Problem still exists. Maybe someone can help me with this ?
A friendly support person mentioned that i should try a debug-version, so more information is available about the situation.
where can i get a debug-version pls ?
A Pro-User, that would love to get help to this issue.
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Lian



Joined: 26 Nov 2005
Posts: 6
PostPosted: Mon Dec 19, 2005 7:18 am    Post subject: Still NAS Problem Reply with quote
This Problem still exists....
can please please someone at least try to help me ??
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759
PostPosted: Mon Dec 19, 2005 10:56 am    Post subject: Reply with quote
Obviously there must be an incompatibility between ViceVersa and the fujitsu storagebird lan. I propose that we create a special version of VV and send it to you to test. This will take a few days. What is your e-mail address that you use to purchase ViceVersa? thanks
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Guest
PostPosted: Mon Dec 19, 2005 2:40 pm    Post subject: Reply with quote
my email is: lianril@gmx.net
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Lian



Joined: 26 Nov 2005
Posts: 6
PostPosted: Tue Dec 27, 2005 6:55 am    Post subject: Reply with quote
My Email-Address is lianril@gmx.net.
the problem still persists.
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Guest
PostPosted: Thu Dec 29, 2005 5:53 pm    Post subject: NAS Storage Reply with quote
Lian wrote:
My Email-Address is lianril@gmx.net.
the problem still persists.


I detected the same problem. I have been using ViceVersa for a few days now. Running a small home network: Laptop, Desktop, Router, Print Server, Network Disk (TEAC).

It is possible to copy with Windows Explorer from each computer to the Network Disk, but using ViceVersa I get the descirbed error messages. Funny enough, only Directories are created, the files within are not.

I am using the latest software version.

What has to be done??
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759
PostPosted: Tue Jan 03, 2006 12:50 am    Post subject: Reply with quote
We have got a special version of ViceVersa PRO which performs some extra logging for us to be able to understand where the NAS incompatibility is. Please contact support@tgrmn.com if you are interested in running this version. thanks
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Lian



Joined: 26 Nov 2005
Posts: 6
PostPosted: Tue Jan 10, 2006 9:23 pm    Post subject: still the same problem Reply with quote
I was attaching the log file from the debug version to an email reply for your support team.
Would be very good when you can find a solution.
Greetings,
Lian
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759
PostPosted: Mon Jan 16, 2006 10:34 pm    Post subject: Reply with quote
Unfortunately it seems that the Teac NAS you are using and Viceversa are not incompatible. The NAS seems to be failing implementing some of the basic file / disk Windows APIs.
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Lian



Joined: 26 Nov 2005
Posts: 6
PostPosted: Thu Jan 19, 2006 1:28 pm    Post subject: Reply with quote
I am using a fujitsu storagebird lan, not teac. the other poster here named guest was speaking from a teac.
nonetheless i will check if fujitsu has an update for the firmware or somewhat else.
thanks for now,
lian
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