cannot install 2.5

papyturbo · Joined: 02 Oct 2007 Posts: 23 Location: Paris

Hi,
I am currently running version 2.0 and wish to test version 2.5 under Windows 7.
Have downloaded and run vvpro.exe, but it keeps giving me the message :
"Setup has detected that ViceVersa Pro 2.5 is currently running.
Please close all instances of it now, then click OK to continue or Cancel to exit ."

Checking the Task manager, there are 4 processes named vvpro.tmp (2 copies) and vvpro.exe (also 2 copies).

I have checked :
- vv is not running as a service,
- I have rebooted the PC > same problem
- if I stop 1 of the vvpro.exe & press OK, it keeps reporting the same message,
- if I also stop 1 of the 2 vv.tmp, same message again
- if I also stop the 2nd vvpro.exe, same message again,
- if I stop the last vvpro.tmp, the message window is closed.

If I cancel, try again, get the same message and clic Cancel, all 4 processes are closed!

No idea how to upgrade?

Thanks for your help,

Etienne PAILLERET

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hi, try restarting the PC and reinstalling. thanks
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papyturbo · Joined: 02 Oct 2007 Posts: 23 Location: Paris

papyturbo · Joined: 02 Oct 2007 Posts: 23 Location: Paris

I have installed trial version 2.5 on an other PC running Windows 7 64 bits (previously running VV Pro version 2, 32 bits).
- downloaded vv 2.5 64 bits and installed it,
- installation OK
- running it displays message : This is day 145 of your 30day trial period...
The trial version refused to run.

I have had to uninstall version 2.5, reboot and reinstall old version 2, 32 bits.

Is there a way I could test version 2.5 ?

Thank you.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hello,

please write to support@tgrmn.com

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com