Pathnames too long

[EscapedApe]

Hi all,

I have a problem with pathnames exceeding 259 chars.

Copying file \\192.168.0.1\Data\... [Path with more than 259 characters. Can not copy "\\192.168.0.1\Data\...".] [ERROR].

I have had this problem before and fixed it by adding \\?\ to the pathnames...but you can't add \\?\ to the beginning of an existing UNC pathname

My current source is:
\\192.168.0.1\Data\
and target:
\\?\E:\Data\

I've tried the suggested \\?\UNC\192.168.0.1\Data but it does not work.

I can't believe that a product as good as VV does not allow me to copy pathnames exceeded 259 chars from a target...hopefully I've just got something wrong :-S

I'm running Version: ViceVersa PRO 2.5 Build 2501 64-bit (SN229) [Registered][Server]


Any ideas?

Troy.

[TGRMN Software]

Use:
\\?\UNC\192.168.0.1\Data\
instead of
\\192.168.0.1\Data\

For unc paths, \\?\UNC\ must be attached, instead of \\?\

http://www.tgrmn.com/web/kb/item31.htm
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[EscapedApe]

[TGRMN Software]

Hi, can you post the profile file you are using please? thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[EscapedApe]

Hi There,

The profile is below...the exact error is "The network path not found".

I've only tested with the first sync pair - all the others work with the exception of the first.

Folders
- Sources: (Locked)
- "\\?\UNC\192.168.20.131\ColdFusion8\lib\" <to> "\\?\E:\DIT Backups\Chameleon\Coldfusion8\lib\" (Include Subfolders)
- "\\192.168.20.131\ColdFusion8\runtime\" <to> "\\?\E:\DIT Backups\Chameleon\Coldfusion8\runtime\" (Include Subfolders)
- "\\192.168.20.131\Data\websites\" <to> "\\?\E:\DIT Backups\Chameleon\websites\" (Include Subfolders)
- "\\192.168.20.131\Data\websites\" <to> "\\?\E:\DIT Backups\Chameleon\websites\" (Include Subfolders)
- "\\192.168.20.131\inetpub\" <to> "\\?\E:\DIT Backups\Chameleon\inetpub\" (Include Subfolders)
- "\\192.168.20.131\inetsrv\config\" <to> "\\?\E:\DIT Backups\Chameleon\config\" (Include Subfolders) (Include Subfolders)
- Continue even if some source/target folders are inaccessible
- Create sources/targets that do not exist
- Network: connect using default user's credentials
- Exclude files: "*_0?.sql"
- Exclude files: "page_cache"
- Exclude files: "collections"
- Exclude files: "logs"
- Exclude files: "training-courses"
- Exclude subfolders: "\inetpub\temp\"
- Exclude subfolders: "\.svn\tmp\"
- Exclude subfolders: "\olympus\root\cache\"
- Exclude subfolders: "\turnkey\admin\errors\"
- Exclude subfolders: "\tbs\root\"
Comparison
- Comparison Type: Size and Timestamp
Execution
- Method: Backup (Mirror Source to Target)
- No overwrite / read-only / error confirmations
- Log File: "C:\Users\Administrator\Desktop\VDCBackup.log" (max 99000 KB) (empty log file each run)
- Log only summary and errors
- No archive for deleted/replaced source files
- No archive for deleted/replaced target files
- Speed: 100 Buffer Size: 32768 (flush the buffer every write)
- Copy files even if timestamp changes after initial comparison
- Try to copy files that are in use by other applications
- Copy file/folder permissions
- Copy file/folder owner
- Do not copy file/folder data streams
- Replace newer target files with older source files (backup only)
- Send notification e-mail after execution to XXX from XXX. Use SMTP server XXX on port 25 (Send e-mail on execution success or error)

[TGRMN Software]

Very strange, \\?\UNC\192.168.20.131\ColdFusion8\lib\ is correctly formatted....
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[EscapedApe]

Thanks for your post...I haven't seen this tool but will check it out.

I've had this same issue several times now on different setups and version of Windows. It always seems to be caused when the source/dest containing the long file names is on a different computer.

I'm not sure why others haven't had this problem or why it hasn't been rectified

Troy.

[TGRMN Software]

Hi,

no other user reported the issue you are seeing... can you post again the what source / target you are using?

thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[EscapedApe]

It's at the top of this topic...just a couple of posts up.

This always happens (I recommend VV to many of my customers) when I try to use VV across a network - it seems to happen when the target pathname is too long (the target being on a different computer).


Troy.

[TGRMN Software]

hi, can you please send the profile file (.fsf) and the profile log (profile settings -> execution) showing this error to support@tgrmn.com
thank you
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[itoracle]

I have the exact same problem. New install of VV on a 2008 R2 server in a domain. Backups work fine with normal server path: \\server\share, but file names are too long, especially in the archive.
UNC path for NAS does not work.
Local UNC: \\?\E:\ works fine.

I'd appreciate any guidance.

[TGRMN Software]

What type / model is the NAS? Sounds like the NAS does not support long paths.
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[itoracle]

The NAS is a QNAP 659Pro+. I'm 99% sure it supports UNC. If I map the share to a local letter and then use UNC to the drive letter, it works fine. No file length errors. Grumble. I just really do not want my automated backup process to be restricted to using a drive letter (logged in). I found some people talking about Windows 2008 R2 needing a registry switch to enable UNC. I made that switch, it didnt' help.
social.msdn.microsoft.com/Forums/en/windowsgeneraldevelopmentissues/thread/edcec863-ce0d-47b5-b5c8-7dd1add0695d

Still stumped.

[TGRMN Software]

Hi, does it fail with all UNC paths or only when using the long path notation \\?\UNC\ ? It could be an issue with not supporting \\?\UNC . Does it work OK if mapping a drive and using the long path notation, e.g. \\?\G:\

thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[Guest]

Yes, the drive mapping notation works: \\?\G:\

No, the long notation does not work: \\?\UNC\

I'm just trying to setup an automated script that runs when the server is not logged in. Like I said, I'm pretty sure the Qnap is capable. I'm also pretty sure 2008 R2 is capable. I just need to figure out a way to enable it.

Let me know if you think of anything.
Thanks.