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VVEngine sets all profiles to "disabled" randomly.

 
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Hmmmmm



Joined: 20 Sep 2010
Posts: 2

PostPosted: Mon Sep 20, 2010 4:44 am    Post subject: VVEngine sets all profiles to "disabled" randomly. Reply with quote

VVEngine sets all profiles to "disabled" randomly. "Enable all" fixes the problem until some point in time - usually once every 3-4 days. Sometimes, it disables only a random quantity - say 10 of 21 profiles. Suggestions?
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Mon Sep 20, 2010 7:49 am    Post subject: Reply with quote

Hello

check the file VVEngine.log for more info...

Are you running on server or workstation ?
Do you shutdown the computer / shutdown VVEngine ?
Are the profile files (.fsf) changing time stamp , where are they stored (which folder)

thank you
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Hmmmmm



Joined: 20 Sep 2010
Posts: 2

PostPosted: Mon Sep 20, 2010 8:56 am    Post subject: Reply with quote

Hello

check the file VVEngine.log for more info... >>Interesting - last log modification of C:\Program Files\VVEngine\vvengine.log was 8th Sept 2010

Example of latest dated items -
09/08/2010 06:07:42 [82578.915-PID:7460-02136] [\\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\palmerstonnth01.fsf] Disabled Monitor source(s) and run when file changes are detected - If error occurs rerun after 5 minutes, max. 30 times - Check if source and target are accessible on server using PING command only
09/08/2010 06:07:42 [82578.915-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\palmerstonnth01.fsf
09/08/2010 06:07:43 [82578.946-PID:7460-02136] [\\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\wellington.fsf] Disabled Monitor source(s) and run when file changes are detected - If error occurs rerun after 5 minutes, max. 30 times - Check if source and target are accessible on server using PING command only
09/08/2010 06:07:43 [82578.946-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\wellington.fsf
09/08/2010 06:07:43 [82578.993-PID:7460-02136] [\\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\lhexport.fsf] Disabled Monitor source(s) and run when file changes are detected - If error occurs rerun after 5 minutes, max. 30 times
09/08/2010 06:07:43 [82578.993-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\lhexport.fsf
09/08/2010 06:07:43 [82578.993-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\chexport.fsf
09/08/2010 06:07:43 [82579.009-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\dnexport.fsf
09/08/2010 06:07:43 [82579.056-PID:7460-02136] [\\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\heexport.fsf] Disabled Monitor source(s) and run when file changes are detected - If error occurs rerun after 5 minutes, max. 30 times
09/08/2010 06:07:43 [82579.071-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\heexport.fsf
09/08/2010 06:07:43 [82579.071-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\hmexport.fsf
09/08/2010 06:07:43 [82579.087-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\hsexport.fsf
09/08/2010 06:07:43 [82579.087-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\leexport.fsf
09/08/2010 06:07:43 [82579.165-PID:7460-02136] [\\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\npexport.fsf] Disabled Monitor source(s) and run when file changes are detected - If error occurs rerun after 5 minutes, max. 30 times - Check if source and target are accessible on server using PING command only
09/08/2010 06:07:43 [82579.165-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\npexport.fsf
09/08/2010 06:07:43 [82579.181-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\pnexport.fsf
09/08/2010 06:07:43 [82579.228-PID:7460-02136] [\\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\wnexport.fsf] Disabled Monitor source(s) and run when file changes are detected - If error occurs rerun after 5 minutes, max. 30 times - Check if source and target are accessible on server using PING command only
09/08/2010 06:07:43 [82579.228-PID:7460-02136] Disabling profile \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\wnexport.fsf
09/08/2010 06:07:43 [82579.228-PID:7460-07848] **** Exiting VVEngine ****


Are you running on server or workstation ? >>SBS2003 SP2
Do you shutdown the computer / shutdown VVEngine ? >>Restart server automatically every morning to avoid known memory leak issues.
Are the profile files (.fsf) changing time stamp , >>No - seems to have same time stamp
where are they stored (which folder) >>When accessing via VVENGINE \\SBSSVR\Users\administrator\My Documents\ViceVersa PRO 2\, which is physically E:\Users Shared Folders\administrator\My Documents\ViceVersa PRO 2
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Wed Sep 22, 2010 2:13 pm    Post subject: Reply with quote

Thanks, is VVEngine installed as a service? Under which account is it running? It's strange that the log is that old, to see location of log click at the bottom of VVEngine page -> advanced commands
thanks
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