VVEngine Hangs During Run

Trial Period User · Guest

I am having the VVEngine (v 1.1 Build 7) hang during syncronization. Various "Status Details:" are shown including: "Checking tracking database...", "Creating archive copies...", and "Copying to target... (95%)".

I am syncing ten directories from one master folder all on a local hard drive on a Server 2008 machine.

Some folders are still stuck after over an hour of trying to check the trackig database, or creating an archive copy, or copying to target.

Any ideas on how I can solve this? I am still in the trial period and I am really hoping that this will work as I've tried other sync software that I'm not happy with.
Thanks.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hello

is this happenig for a specific profile?

thanks
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

Guest · Posted: Wed Aug 18, 2010 6:32 pm Post subject:

I have ten different profiles, all with their own log and tracking database.

The problem seems to be happening with all of my profiles, randomly occuring with one one profile hanging up one time and then sometimes two, three, or more at a time.

To get a profile running again. I can click Stop Profile and then click Run Profile and it starts to run again without any errors and without hanging. (But I don't want to have to constantly monitor it).

I noticed this morning that I had one profile stuck on "Status Details: Checking trackin database..." for over 11 hours.

Looking at the profiles right now, I have 6 stuck.
One says "Copying to target... (18%)
Four say "Checking tracking database..."
And one says "Checking archive folder (full check)..."
Three have been running for 2h 42m, one for only 43 min, and two others for 2h 33m.

I am running vvengine as a service.

Thanks.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Thank you, can you please send the following files to support@tgrmn.com :

- VVengine.log (search the disk for this file).
- The profile logs for the 10 profiles.

thank you
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

Guest · Posted: Thu Aug 19, 2010 2:43 pm Post subject:

I've emailed the requested files.
Thanks.