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teknite
Joined: 11 Aug 2008
Posts: 16
Location: UK
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 Posted: Tue Aug 31, 2010 2:27 pm Post subject: |
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UNC paths. we've also tried local drives (the test marc profile) as well and this doens't work.
Thanks |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8759
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| Posted: Wed Sep 01, 2010 12:07 pm Post subject: |
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Hello , try running the service under the administrator account , instead of the local system account , or an account with access to the UNC path. thanks
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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teknite
Joined: 11 Aug 2008
Posts: 16
Location: UK
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| Posted: Wed Sep 01, 2010 2:16 pm Post subject: |
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no joy i'm afraid to say.
What options do we have left? do you have facilities to remote onto our server, whould this help?
Thanks |
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Guest
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| Posted: Fri Sep 03, 2010 2:37 pm Post subject: |
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Are you able to log on remotely?
Marc |
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teknite
Joined: 11 Aug 2008
Posts: 16
Location: UK
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| Posted: Thu Sep 09, 2010 1:02 pm Post subject: |
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Hi,
We haven't heard back from since our post last week. We haven't been able to do any sync'ing since and what can you now offer?
My client is now asking for compensation.
Thanks |
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teknite
Joined: 11 Aug 2008
Posts: 16
Location: UK
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| Posted: Mon Sep 13, 2010 9:28 pm Post subject: |
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| IS ANYBODY THERE TO HELP ME??? |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8759
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| Posted: Tue Sep 14, 2010 4:24 am Post subject: |
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Hello
unfortunately I am not able to login the server remotely , sorry.
Are you running the service under which account now?
What source and target folder folders are you using?
Exactly what error message are you getting?
thank you
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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Guest
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| Posted: Tue Sep 14, 2010 8:55 am Post subject: |
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The service has been tried using the admin account and another account with no luck.
The main problem in my opinion why the profiles are run is the following:
In VV Engine, the profiles are there and are enabled, but when we try running the profile, we get a message saying the profile is not enabled.
This is my belief why the profiles aren't running.
Thanks |
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teknite
Joined: 11 Aug 2008
Posts: 16
Location: UK
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| Posted: Fri Sep 17, 2010 2:40 pm Post subject: |
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| What do you think could be the problem? |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8759
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teknite
Joined: 11 Aug 2008
Posts: 16
Location: UK
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| Posted: Mon Sep 20, 2010 7:04 pm Post subject: |
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yes. anything to get it working again!
thanks |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8759
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Guest
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| Posted: Wed Sep 22, 2010 3:21 pm Post subject: |
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HI,
We have request the software release by email as advised.
thanks
marc |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8759
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Guest
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| Posted: Thu Sep 23, 2010 12:11 pm Post subject: |
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Email sent from marc@teknite.com on Wed 22/09/2010 15:42
Subject is the topic of this post.
thanks |
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