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Target files not deleting

 
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devcert



Joined: 14 Jul 2010
Posts: 3
PostPosted: Wed Jul 14, 2010 10:35 am    Post subject: Target files not deleting Reply with quote
I am using VVPro to backup files between two folders.

Below are my profile settings

**** Source: "R:\Projects\"
**** Target: "I:\Projects\"
**** Include Subfolders: Yes
**** Include files: "9????\Building Permit\Decision_Notice_9????.pdf"
**** Include files: "9????\Building Permit\Stamped_Plans_9????.pdf"
**** Include files: "9????\Final Lodgement Info\*.pdf"
**** Include files: "9????\Building Permit\Map_9????.pdf"
**** Exclude hidden files
**** Exclude system files
**** Include subfolders: "9????\Building Permit\"
**** Include subfolders: "9????\Final Lodgement Info\"
**** Exclude empty subfolders
**** - Comparison Settings -
**** Comparison Type: Size and Timestamp
**** Ignore 2 seconds difference
**** Ignore 1 hour difference
**** - Execution Settings -
**** Method: Backup (Mirror Source to Target)
**** No archive for deleted/replaced source files
**** No archive for deleted/replaced target files
**** Copy files even if timestamp changes after initial comparison

The problem is that once files/folders that match the inclusion criteria have been deleted from the source, they are not being deleted from the target.

Would you know why this is happening?
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devcert



Joined: 14 Jul 2010
Posts: 3
PostPosted: Wed Jul 14, 2010 10:36 am    Post subject: Reply with quote
Here are the errors being encoutered

Deleting "Decision_Notice_94715.pdf" (590.20KB) ... [The size, attributes or timestamp of "I:\Projects\94715\Building Permit\Decision_Notice_94715.pdf" have changed after comparison. For data security reasons this file will be skipped. Press 'Refresh' to recompare Source and Target.] Error.
Deleting "Stamped_Plans_94715.pdf" (10.59MB) ... [The size, attributes or timestamp of "I:\Projects\94715\Building Permit\Stamped_Plans_94715.pdf" have changed after comparison. For data security reasons this file will be skipped. Press 'Refresh' to recompare Source and Target.] Error.
Deleting "94715 form 16 engineer.pdf" (100.86KB) ... [The size, attributes or timestamp of "I:\Projects\94715\Final Lodgement Info\94715 form 16 engineer.pdf" have changed after comparison. For data security reasons this file will be skipped. Press 'Refresh' to recompare Source and Target.] Error.
Deleting "94715fl.pdf" (238.22KB) ... [The size, attributes or timestamp of "I:\Projects\94715\Final Lodgement Info\94715fl.pdf" have changed after comparison. For data security reasons this file will be skipped. Press 'Refresh' to recompare Source and Target.] Error.
Deleting "Final_Lodgement_94715.pdf" (384.66KB) ... [The size, attributes or timestamp of "I:\Projects\94715\Final Lodgement Info\Final_Lodgement_94715.pdf" have changed after comparison. For data security reasons this file will be skipped. Press 'Refresh' to recompare Source and Target.] Error.
Deleting "Final_Lodgement_Owner_94715.pdf" (504.53KB) ... [The size, attributes or timestamp of "I:\Projects\94715\Final Lodgement Info\Final_Lodgement_Owner_94715.pdf" have changed after comparison. For data security reasons this file will be skipped. Press 'Refresh' to recompare Source and Target.] Error.
Deleting "Form 16.pdf" (145.20KB) ... [The size, attributes or timestamp of "I:\Projects\94715\Final Lodgement Info\Form 16.pdf" have changed after comparison. For data security reasons this file will be skipped. Press 'Refresh' to recompare Source and Target.] Error.
Deleting "Form 21.pdf" (140.41KB) ... [The size, attributes or timestamp of "I:\Projects\94715\Final Lodgement Info\Form 21.pdf" have changed after comparison. For data security reasons this file will be skipped. Press 'Refresh' to recompare Source and Target.] Error.
Deleting "Decision_Notice_95833.pdf" (569.78KB) ... [The size, attributes or timestamp of "I:\Projects\95833\Building Permit\Decision_Notice_95833.pdf" have changed after comparison. For data security reasons this file will be skipped. Press 'Refresh' to recompare Source and Target.] Error.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Wed Jul 14, 2010 1:54 pm    Post subject: Reply with quote
Hello

try the option "Copy files even if timestamp changes after initial comparison", it's in profile settings -> advanced settings

thanks
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devcert



Joined: 14 Jul 2010
Posts: 3
PostPosted: Thu Jul 15, 2010 5:20 am    Post subject: Reply with quote
Hello,

I've already selected that "Copy files..." option, its there in the profile settings I uploaded in the first post.

Initially I was having trouble 'overwriting' existing files, selecting this option now overwrites files, but the delete does not work.

Any other ideas?

Thanks,
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Thu Jul 15, 2010 12:59 pm    Post subject: Reply with quote
Hello

are the file timestamps actually changing for these files that can't be deleted? What happens if you run ViceVersa again, does it report the same error for the same files?

thanks
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http://www.tgrmn.com
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Randbye
Guest
PostPosted: Fri Jul 29, 2011 3:25 pm    Post subject: Remote server files are not being deleted Reply with quote
I am having the same problem.

The problem occurs when a file has been deleted from the source server and ViceVersa tries to delete it from the remote server. It complains that the “[The size, attributes or timestamp of “the remote file” have changed after comparison. For data security reasons this file will be skipped.]”

Is there a solution for this problem?

Thanks,
Randy
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Sun Jul 31, 2011 4:37 am    Post subject: Reply with quote
Hi,

is this error still happening if you re-run the profile or only the first time ?

thanks
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Randbyew
Guest
PostPosted: Mon Aug 01, 2011 1:53 pm    Post subject: Target files not deleting Reply with quote
Yes it always happens. I have it set up as scheduled task that runs every 24 hours. This problem only occurs withone site. I do not see this issue on the servers at other 5 global locations. I did some network latency analysis and found that the network connectivtity to this site is 25-30% slower than to the otherlobal sites.

Thanks!
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Aug 02, 2011 1:56 am    Post subject: Reply with quote
Thanks, can you confirm that you are using the option:
Copy files even if timestamp changes after initial comparison
in profile settings -> advanced settings
thanks
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
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randbye
Guest
PostPosted: Tue Aug 02, 2011 8:56 pm    Post subject: Target files not deleting Reply with quote
yes, I have that option set.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Wed Aug 03, 2011 10:50 am    Post subject: Reply with quote
Thank you , can you please send the profile log to support @ tgrmn .com , the profile log can be setup in ViceVersa profile settings -> execution
thanks
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http://www.tgrmn.com
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Randbye
Guest
PostPosted: Wed Aug 03, 2011 3:10 pm    Post subject: Target Files not Deleting Reply with quote
The email has been sent, Subject line is: ViceVersa Forum/Target Files not Deleting -User Randbye

Thanks!
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sbertolucci



Joined: 01 May 2008
Posts: 6
PostPosted: Thu Aug 04, 2011 2:30 pm    Post subject: I have a similar problem Reply with quote
Hello

A similar problem occurs to me.
It happens with Backup (mirror source to target) execution method AND the new "no rescan" option active.

What happens is that if some files are deleted from source and the same files are for some reasons manually deleted also from target (it can happen with portable storage) Viceversa keep thinking that those files are in the target and raises an error when it tries to delete files that actually do not exist.

It is sufficient to do a "Run with rescan" to fix the errors.

It is likely, but I didn't try that similar errors occur with other execution profiles.

It'd be nice tough to have a "rescan on error" option that should try a rescan before an error email is sent. I'll put this in the wish list.
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