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Copy/delete errors

 
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aries58net



Joined: 18 Nov 2008
Posts: 20
Location: Italy

PostPosted: Thu Jun 17, 2010 7:45 am    Post subject: Copy/delete errors Reply with quote

I always get the same message : operation completed with copy / delete errors: ( The errors are simpli due to the fact that Viceversa can't access a particular files....

How can I avoid that ???? ( It seem strange to me I can copy by hand a file being used without problem and a sophisticated software like viceversa can't do that!!!!)

Here the email generated by VVENGINE ( look at the end the error )

Thanks in Advance

Profile: utenti
Result: Execution completed with file copy/delete errors.
Exit Code: 3

Profile Start Time: 17/06/2010 9.09.41
Profile End Time: 17/06/2010 9.12.21

Source: \\?\UNC\W2k3dc\utenti\
Target: \\?\E:\utenti\
User: administrator
Computer: W2K3NAS

----------------------------------------------------------
Backup (Mirror Source to Target)

- Final Status -
- Total Files - Source: 235.574 (126,74GB) - Target: 235.573 (126,74GB)
- Excluded Files - Source: 0 (0) - Target: 0 (0)
- Matched Files - Source: 235.569 (126,74GB) - Target: 235.569 (126,74GB)
- Single Files - Source: 1 (60,00KB) - Target: 0 (0)
- Newer Files - Source: 4 (40,00KB) - Target: 0 (0)
- Older Files - Source: 0 (0) - Target: 4 (255,00KB)
- Total Subfolders - Source: 12.825 - Target: 12.825
- Excluded Subfolders - Source: 0 - Target: 0
- Matched Subfolders - Source: 12.825 - Target: 12.825
- Single Subfolders - Source: 0 - Target: 0


- Run Summary -
- Added Files - Source: 0 (0) - Target: 9 (876,98KB)
- Updated Files - Source: 0 (0) - Target: 11 (97,92KB)
- Deleted Files - Source: 0 (0) - Target: 6 (876,51KB)
-- Errors (Adding) - Source: 0 (0) - Target: 7 (721,51KB) [ERROR]
-- Errors (Updating) - Source: 0 (0) - Target: 2 (0) [ERROR]
- Added Subfolders - Source: 0 - Target: 0
- Deleted Subfolders - Source: 0 - Target: 0




File Copy Log:
Copying file \\?\UNC\W2k3dc\utenti\Celsor\documenti\cainopagamentoismea2.doc <to> \\?\E:\utenti\Celsor\documenti\cainopagamentoismea2.doc (60,00KB) [Can not open "\\?\UNC\W2k3dc\utenti\Celsor\documenti\cainopagamentoismea2.doc". The file is being used by Windows or another program.] [ERROR].
Copying file \\?\UNC\W2k3dc\utenti\Celsor\documenti\faxbancaitalease.doc <to> \\?\E:\utenti\Celsor\documenti\faxbancaitalease.doc (97,50KB) (Overwriting) ... [OK].
Copying file \\?\UNC\W2k3dc\utenti\Celsor\documenti\~$inopagamentoismea.doc <to> \\?\E:\utenti\Celsor\documenti\~$inopagamentoismea.doc (162B) [OK].
Copying file \\?\UNC\W2k3dc\utenti\Celsor\documenti\~$inopagamentoismea2.doc <to> \\?\E:\utenti\Celsor\documenti\~$inopagamentoismea2.doc (162B) [OK].
Copying file \\?\UNC\W2k3dc\utenti\Celsor\documenti\~$testata nuovo CF.dot <to> \\?\E:\utenti\Celsor\documenti\~$testata nuovo CF.dot (162B) [OK].
Copying file \\?\UNC\W2k3dc\utenti\Celsor\WINDOWS\dmconfig.l_K <to> \\?\E:\utenti\Celsor\WINDOWS\dmconfig.l_K (0) (Overwriting) ... [OK].
Copying file \\?\UNC\W2k3dc\utenti\danielam\documenti\SkypeClient.log <to> \\?\E:\utenti\danielam\documenti\SkypeClient.log (0) (Overwriting) ... [Can not open "\\?\UNC\W2k3dc\utenti\danielam\documenti\SkypeClient.log". The file is being used by Windows or another program.] [ERROR].
Copying file \\?\UNC\W2k3dc\utenti\gabrieleb\EXEL ELENCO DEI\2010 EXCEL\2010 2009 consuntivi 2009 preventivi 2010 al 30 NOVEMBRE 2009\2010 2009 consuntivi 2009 preventivi 2010\Consuntivi 2009 preventivi 2010 SENZA EXTRA\Files non utilizzati\2008 consuntivi 2007 preventivi 2008.xls <to> \\?\E:\utenti\gabrieleb\EXEL ELENCO DEI\2010 EXCEL\2010 2009 consuntivi 2009 preventivi 2010 al 30 NOVEMBRE 2009\2010 2009 consuntivi 2009 preventivi 2010\Consuntivi 2009 preventivi 2010 SENZA EXTRA\Files non utilizzati\2008 consuntivi 2007 preventivi 2008.xls (127,50KB) [OK].
Copying file \\?\UNC\W2k3dc\utenti\gabrieleb\EXEL ELENCO DEI\2010 EXCEL\2010 2009 consuntivi 2009 preventivi 2010 al 30 NOVEMBRE 2009\2010 2009 consuntivi 2009 preventivi 2010\Consuntivi 2009 preventivi 2010 SENZA EXTRA\Files non utilizzati\2008CO~1.XLS <to> \\?\E:\utenti\gabrieleb\EXEL ELENCO DEI\2010 EXCEL\2010 2009 consuntivi 2009 preventivi 2010 al 30 NOVEMBRE 2009\2010 2009 consuntivi 2009 preventivi 2010\Consuntivi 2009 preventivi 2010 SENZA EXTRA\Files non utilizzati\2008CO~1.XLS (20,00KB) [Error renaming temp file \\?\E:\utenti\gabrieleb\EXEL ELENCO DEI\2010 EXCEL\2010 2009 consuntivi 2009 preventivi 2010 al 30 NOVEMBRE 2009\2010 2009 consuntivi 2009 preventivi 2010\Consuntivi 2009 preventivi 2010 SENZA EXTRA\Files non utilizzati\~vv1.tmp. Unable to rename \\?\E:\utenti\gabrieleb\EXEL ELENCO DEI\2010 EXCEL\2010 2009 consuntivi 2009 preventivi 2010 al 30 NOVEMBRE 2009\2010 2009 consuntivi 2009 preventivi 2010\Consuntivi 2009 preventivi 2010 SENZA EXTRA\Files non utilizzati\~v
v1.tmp into \\?\E:\utenti\gabrieleb\EXEL ELENCO DEI\2010 EXCEL\2010 2009 consuntivi 2009 preventivi 2010 al 30 NOVEMBRE 2009\2010 2009 consuntivi 2009 preventivi 2010\Consuntivi 2009 preventivi 2010 SENZA EXTRA\Files non utilizzati\2008CO~1.XLS. The file could not be accessed.] [ERROR].
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Aries58net
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aries58net



Joined: 18 Nov 2008
Posts: 20
Location: Italy

PostPosted: Thu Jun 17, 2010 7:47 am    Post subject: Reply with quote

Forgot :...Exit code is 3
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Fri Jun 18, 2010 2:09 pm    Post subject: Reply with quote

Hello

the highlighted error The file could not be accessed seems caused by a temp file that has been removed by the time ViceVersa tries to copy it. The file was there but it got removed before VV tries to copy it.

thanks
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aries58net



Joined: 18 Nov 2008
Posts: 20
Location: Italy

PostPosted: Mon Jun 21, 2010 7:33 am    Post subject: Reply with quote

and then ...what can I do ????
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aries58net



Joined: 18 Nov 2008
Posts: 20
Location: Italy

PostPosted: Thu Jun 24, 2010 8:12 am    Post subject: Reply with quote

R U There ???? I mean WHAT WOULD U SUGGEST TO DO to avoid this "copy/delete" errors that appears so frequently ????? Question Question Question Question
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aries58net



Joined: 18 Nov 2008
Posts: 20
Location: Italy

PostPosted: Thu Jun 24, 2010 10:57 am    Post subject: Reply with quote

Hey TGRMN Software support Can u please reply ????
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PostPosted: Thu Jun 24, 2010 11:35 am    Post subject: Reply with quote

Hello

Sorry for late reply. The problem is that you are pulling files from a UNC path so you can't use a Volume Shadow Copy to avoid this error.
It's an option that is missing in ViceVersa : "do not report file copy errors". Probably something to add in the next release.

thanks
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aries58net



Joined: 18 Nov 2008
Posts: 20
Location: Italy

PostPosted: Fri Jun 25, 2010 7:55 am    Post subject: Reply with quote

What if I use the " try to copy files even if in use by other applications :" OPTION ???? I mean with advanced locking tecniques ( Even if u say it is an option to use with particular attention )!!
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PostPosted: Fri Jun 25, 2010 12:38 pm    Post subject: Reply with quote

Hello , that could help with the files that are in-use (but it depends on which application is using them, some application access files exclusively) and do not let any other application access them. But it won't help with files that were there during comparison, but no longer there during copy.
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aries58net



Joined: 18 Nov 2008
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Location: Italy

PostPosted: Tue Jun 29, 2010 6:50 am    Post subject: Reply with quote

Well I suppose you suggest not do do anything , for that error seems to be quite normal... uhu ?????
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PostPosted: Tue Jun 29, 2010 1:12 pm    Post subject: Reply with quote

Until we release a way to ignore copy errors, there is no way around this, sorry.
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