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Viceversa crash

 
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aries58net



Joined: 18 Nov 2008
Posts: 20
Location: Italy

PostPosted: Fri Jun 11, 2010 9:39 am    Post subject: Viceversa crash Reply with quote

While I am doing the Sync ( mirror to target ) between 2 folder , viceversa crash and exit with the following code: " An unhandled exception has occured " and " runtime error " and the application close in an unusual way:

What follows is the log created:


/=====================================================
Exception report created by ViceVersa Pro 2 version 2.0.1.4

Version details: ViceVersa PRO 2 Build 2014 (SN76)

System details:
, (Terminal Services), (Terminal Services in Remote Admin Mode), (Multiprocessor Free), (x86-32 Processor) v5.2 Build:3790 Service Pack:2
Exception code: E06D7363
Fault address: 7C80BEE7 01:0000AEE7 C:\WINDOWS\system32\kernel32.dll

Registers:
EAX:01E4AD14
EBX:004E0A02
ECX:00000000
EDX:0437001E
ESI:01E4ADA4
EDI:01E4ADA4
CS:EIP:1E4001B:7C80BEE7
SS:ESP:7C930023:01E4AD10 EBP:01E4AD64
DS:1E40023 ES:7C930023 FS:1E4003B GS:1E40000
Flags:00000206

Call stack:
Address Frame Function SourceFile
7C80BEE7 01E4AD64 RaiseException+3C
00545D0B 01E4ADA4 0001:00144D0B C:\Programmi\ViceVersa Pro 2\VICEVERSA.EXE
00579FDB 01E4ADC4 0001:00178FDB C:\Programmi\ViceVersa Pro 2\VICEVERSA.EXE
00401116 01E4CA24 0001:00000116 C:\Programmi\ViceVersa Pro 2\VICEVERSA.EXE
========================
Local Variables And Parameters

Call stack:
Address Frame Function SourceFile
7C80BEE7 01E4AD64 RaiseException+3C

00545D0B 01E4ADA4 0001:00144D0B C:\Programmi\ViceVersa Pro 2\VICEVERSA.EXE

00579FDB 01E4ADC4 0001:00178FDB C:\Programmi\ViceVersa Pro 2\VICEVERSA.EXE

00401116 01E4CA24 0001:00000116 C:\Programmi\ViceVersa Pro 2\VICEVERSA.EXE


WHAT HAS HAPPENED ?? AND WHAT HAVE I TO DO ??

Please HELP ME !!!!! I AM IN DESPAIR

Thanks in advance

P:S

Platform :windows 2003 server standard edition
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Aries58net
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763

PostPosted: Fri Jun 11, 2010 1:57 pm    Post subject: Reply with quote

Hello

at what point of the sync process it crashes?

thanks
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aries58net



Joined: 18 Nov 2008
Posts: 20
Location: Italy

PostPosted: Mon Jun 14, 2010 6:58 am    Post subject: Reply with quote

At the very beginning.... say after 2-3 seconds after the process start
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Joined: 10 Jan 2005
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PostPosted: Mon Jun 14, 2010 1:02 pm    Post subject: Reply with quote

Thanks, can you please activate the log if not already done (in profile settings -> execution), make VV crash and send the log to support@tgrmn.com with the files ViceVersa.dmp and ViceVersa.rpt , thanks
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coma



Joined: 14 Jun 2010
Posts: 1

PostPosted: Mon Jun 14, 2010 11:21 pm    Post subject: Vice Versa crash Reply with quote

Hi, I have the exact same problem.
When trying to compare two folders (one on USB disk connected to laptop, the other on a Netgear ReadyNAS network drive), Vice Versa crashed at the end of the file count before displaying the file comparison screen.

The runtime error points to problems with Microsoft C++.

I was able to replicate the same error running Vice Versa Free on a different computer (Vista-based Media Center instead of Windows laptop), so tend to believe that the error has something to do with the data sources (USB drive or network drive), not the computer that runs the Vice Versa software.

Any idea what causes this error and how it can be avoided/resolved?

Thanks much in advance. Question
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aries58net



Joined: 18 Nov 2008
Posts: 20
Location: Italy

PostPosted: Tue Jun 15, 2010 1:06 pm    Post subject: Reply with quote

I've fixed the issue by installing the latest release (2.5) of viceversa. No more crash. Still wonder what the problem with the previous release was Question
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