Error when syncing encrypted files!!

droberts28 · Joined: 21 Nov 2005 Posts: 1

- I'm trying to sync files from my computer to an external drive
- I am encrypting the files on the external drive.
- I format the external drive and do the sync (which works fine)
- I can move files and add files on my machine (source) and sync the changes (destination) this works fine.
- The issue is deleting. If I delete a file in the source which is on my computer and sync the change it removes it on the external drive (which is what it's supposed to do).
- If I try to sync from that point on, it always fails giving me the error below

"D:\RECYCLER\S-1-5-21-1247035596-742538337-1264475144-1757\desktop.ini" in Target (Encrypted) does not have the required extenstion ".enc". Please delete or move this file using Windows Explorer. Aborting comparison.

-Problem is the folder "Recycler" is hidden or not available on the external drive.
- Is there any fix for this? It works fine if I don't encrypted the files, but I really need them encrypted. Can you point me in the right direction? Thanks

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8769

jkoerner · Guest

I noticed that tech support's reply suggested excluding a directory from the backup process by adding it to the Filters as an exclude, e.g.,
X:\RECYCLERS\

I had trouble doing this (VVPro 1.31), because the help file instrucitons on File Filter Settings gives an example of excluding a folder, but does not include the trailing seperator (\), e.g.,
source folder: c:\test
target folder: d:\backup

without the trailing (\)

and this does not work. I ended up using c:\test\*.* instead, which does work to exclude the files within c:\test, (though the folder itself still gets copied). I hope you will correct this throughout the documentation.