synchronization never completes

the_jeremy · Joined: 31 Mar 2010 Posts: 4

im haveing an issue where the sync just wont complete, the logs show some long file names and than the whole process just hangs no warnings no errors no msgs, first time it happend hung for the whole weekend without moveing forward at all...

any thoughts or ideas?

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

ViceVersa version and build? Please post the profile log, thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

the_jeremy · Joined: 31 Mar 2010 Posts: 4

vr 2.5 build 2501

2010-03-29 18:00:01 :
2010-03-29 18:00:01 : -
2010-03-29 18:00:01 : START ID: 2010330001-2432250-868
2010-03-29 18:00:01 : ************************************************************
2010-03-29 18:00:01 : Profile Started.
2010-03-29 18:00:01 : ************************************************************
2010-03-29 18:00:01 : Version: ViceVersa PRO 2.5 Build 2501 (SN228)
2010-03-29 18:00:01 : Command Line: "c:\program files\viceversa pro 2\viceversa.exe" "c:\documents and settings\administrator\my documents\viceversa pro 2\server e drive.fsf" /dialogautoexec /autoclose
2010-03-29 18:00:01 : System: Windows Server 2003 R2, (Standard Edition), (x86-32 Processor) v5.2 Build:3790 Service Pack:2
2010-03-29 18:00:01 : User: Administrator
2010-03-29 18:00:01 : Computer: server
2010-03-29 18:00:01 : **** Profile: c:\documents and settings\administrator\my documents\viceversa pro 2\Server E Drive.fsf
2010-03-29 18:00:01 : **** - Folders -
2010-03-29 18:00:01 : **** Source: "E:\"
2010-03-29 18:00:01 : **** Target: "H:\Server E Drive\" (Archived)
2010-03-29 18:00:01 : **** Include Subfolders: Yes
2010-03-29 18:00:01 : **** - Comparison Settings -
2010-03-29 18:00:01 : **** Comparison Type: Size and Timestamp
2010-03-29 18:00:01 : **** Ignore 2 seconds difference
2010-03-29 18:00:01 : **** Ignore any second difference
2010-03-29 18:00:01 : **** Ignore 1 hour difference
2010-03-29 18:00:01 : **** - Execution Settings -
2010-03-29 18:00:01 : **** Method: Replication (Update Target)
2010-03-29 18:00:01 : **** No overwrite / read-only / error confirmations
2010-03-29 18:00:01 : **** Log File: "C:\Documents and Settings\All Users\Application Data\ViceVersa PRO 2\Server E 3-23 3-29.log" (max 100000 KB)
2010-03-29 18:00:01 : **** Log only summary and errors
2010-03-29 18:00:01 : **** No archive for deleted/replaced source files
2010-03-29 18:00:01 : **** Archive deleted/replaced target files to: "H:\Server E Archive\"
2010-03-29 18:00:01 : **** Smart archive
2010-03-29 18:00:01 : **** Move files to archive folders (instead of copying)
2010-03-29 18:00:01 : **** Archive max. 4 copies per file
2010-03-29 18:00:01 : **** Remove archive copies older than 60 day(s)
2010-03-29 18:00:01 : **** Process Priority: Above Normal
2010-03-29 18:00:01 : **** Speed: 80 Buffer Size: 2097152 (flush the buffer every write)
2010-03-29 18:00:01 : **** Copy files even if timestamp changes after initial comparison
2010-03-29 18:00:01 : **** Copy directly to destination file (do not use a temporary file)
2010-03-29 18:00:01 : **** Try to copy files that are in use by other applications
2010-03-29 18:00:01 : **** Use 'Volume Shadow Copy' to copy open files for source
2010-03-29 18:00:01 : **** Copy file/folder permissions
2010-03-29 18:00:12 : Checking source E:\ ...
2010-03-29 18:27:17 : Checking target H:\Server E Drive\ ...
2010-03-29 20:33:38 : Comparing ...
2010-03-29 20:34:21 : Comparing done.
2010-03-29 20:34:23 : - Status Summary -
2010-03-29 20:34:23 : - Total Files - Source: 1,114,924 (412.58GB) - Target: 1,383,202 (568.91GB)
2010-03-29 20:34:23 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2010-03-29 20:34:23 : - Matched Files - Source: 1,037,810 (406.38GB) - Target: 1,037,810 (406.38GB)
2010-03-29 20:34:23 : - Single Files - Source: 76,836 (5.06GB) - Target: 345,114 (161.39GB)
2010-03-29 20:34:23 : - Newer Files - Source: 269 (1.07GB) - Target: 9 (75.02MB)
2010-03-29 20:34:23 : - Older Files - Source: 9 (75.02MB) - Target: 269 (1.07GB)
2010-03-29 20:34:23 : - Total Subfolders - Source: 136,847 - Target: 170,969
2010-03-29 20:34:23 : - Excluded Subfolders - Source: 0 - Target: 0
2010-03-29 20:34:23 : - Matched Subfolders - Source: 131,911 - Target: 131,911
2010-03-29 20:34:23 : - Single Subfolders - Source: 4,936 - Target: 39,058
2010-03-29 20:34:23 : - To Do - Replication (Update Target)
2010-03-29 20:34:23 : - Files to Add - Source: 0 (0) - Target: 76,836 (5.06GB)
2010-03-29 20:34:23 : - Files to Update - Source: 0 (0) - Target: 269 (1.07GB)
2010-03-29 20:34:23 : - Files to Delete - Source: 0 (0) - Target: 0 (0)
2010-03-29 20:34:23 : - Subfolders to Add - Source: 0 - Target: 4,936
2010-03-29 20:34:23 : - Subfolders to Delete - Source: 0 - Target: 0
2010-03-29 20:34:23 : - Files to Archive - Source: 0 (0) - Target: 269 (1.07GB)
2010-03-29 20:34:24 :
2010-03-29 20:34:24 : ---- Start Execution ----
2010-03-29 20:34:24 : ---- Replication (Update Target) (Source: E:\ Target: H:\Server E Drive\) ----
2010-03-29 20:34:24 : ---- Start copying ----
2010-03-29 20:34:25 : -- Creating archive copies of target files to "H:\Server E Archive\" ...
2010-03-29 20:34:52 : -- Done: 269 (1.07GB) Err: 0 (0) Skipped: 0 (0) Tot: 269 (1.07GB) --
2010-03-29 20:34:52 : -- Objects Moved per Second: 10.35 -- Elapsed Time: 26 sec
2010-03-29 20:34:52 : -- Copying to target...
2010-03-29 20:34:52 : Initializing Volume Shadow Copy DLL ...
2010-03-29 20:34:53 : Creating Volume Shadow Copy for E:\ ...
2010-03-29 20:34:53 : Gathering writer metadata...
2010-03-29 20:34:58 : Initializing writer metadata...
2010-03-29 20:34:58 : Listing writer metadata ...
2010-03-29 20:34:58 : Selecting VSS components ...
2010-03-29 20:34:58 : * Writer 'System Writer' is excluded.
2010-03-29 20:34:58 : * Writer 'IIS Metabase Writer' is excluded.
2010-03-29 20:34:58 : * Writer 'TermServLicensing' is excluded.
2010-03-29 20:34:58 : * Writer 'BITS Writer' is excluded.
2010-03-29 20:34:58 : * Writer 'WMI Writer' is excluded.
2010-03-29 20:34:58 : * Writer 'Registry Writer' is excluded.
2010-03-29 20:34:58 : * Writer 'Event Log Writer' is excluded.
2010-03-29 20:34:58 : * Writer 'MSDEWriter' is excluded.
2010-03-29 20:34:58 : * Writer 'COM+ REGDB Writer' is excluded.
2010-03-29 20:34:58 : Creating shadow set {591e1aeb-6829-494a-90ee-99db144a80b8} ...
2010-03-29 20:34:58 : Adding volume \\?\Volume{84919243-635b-11de-a6a7-806e6f6e6963}\ [E:\] to the shadow set...
2010-03-29 20:35:00 : Creating the Volume Shadow Copy...
2010-03-29 20:35:04 : Volume Shadow Copy successfully created.
2010-03-29 20:35:04 : * SNAPSHOT ID = {3ec667a2-e8ed-49cb-bd49-f153c91375a7} ...
2010-03-29 20:35:04 : - Shadow copy set: {591e1aeb-6829-494a-90ee-99db144a80b8}
2010-03-29 20:35:04 : - Original count of shadow copies = 1
2010-03-29 20:35:04 : - Original volume name: \\?\Volume{84919243-635b-11de-a6a7-806e6f6e6963}\ [E:\]
2010-03-29 20:35:04 : - Shadow copy device name: \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7
2010-03-29 20:35:04 : - Originating machine: server
2010-03-29 20:35:04 : - Service machine: server
2010-03-29 20:35:04 : - Not Exposed
2010-03-29 20:35:04 : - Provider id: {b5946137-7b9f-4925-af80-51abd60b20d5}
2010-03-29 20:35:04 : - Attributes: Auto_Release Differential
2010-03-29 20:35:04 : Done. Volume Shadow Copy is at \\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7
2010-03-29 20:36:48 : Copying file E Mad

.pdf <to> H:\x.pdf (127.99KB) [Path with more than 259 characters. Can not create or replace "H:\x".] [ERROR].
2010-03-29 20:36:48 : Copying file E:\x.PDF <to> H:\x.PDF (1.23MB) [Path with more than 259 characters. Can not create or replace "H:\x.PDF".] [ERROR].
2010-03-29 20:36:48 : Copying file E:\x.PDF <to> H:\x.PDF (1.19MB) [Path with more than 259 characters. Can not create or replace "H:\x".] [ERROR].
2010-03-29 20:38:15 : Copying file E:\x.msg <to> H:\x.msg (23.00KB) [Path with more than 259 characters. Can not create or replace "H:\x.msg".] [ERROR].
2010-03-29 20:38:15 : Copying file E:\x.msg <to> H:\x.msg (5.46MB) [Path with more than 259 characters. Can not create or replace "H:\x".] [ERROR].
2010-03-29 20:42:09 : Copying file E:\xtmp (0) (Overwriting) ... [Can not open "\\?\GLOBALROOT\Device\HarddiskVolumeShadowCopy7\x.tmp". The system cannot find the file specified.] [ERROR].
2010-03-29 20:43:29 : Copying file E:\x.PDF <to> H:\x.PDF (472.17KB) [Path with more than 259 characters. Can not create or replace "H:\Sx.PDF".] [ERROR].
2010-03-29 20:43:44 : Copying file E:\x.doc <to> H:\x.doc (40.00KB) [Path with more than 259 characters. Can not create or replace "H:\x.doc".] [ERROR].
2010-03-29 20:43:45 : Copying file E:\x.PDF <to> H:\x.PDF (2.03MB) [Path with more than 259 characters. Can not create or replace "H:\x.PDF".] [ERROR].
2010-03-29 20:43:58 : Copying file E:\x.msg <to> H:\x.msg (38.00KB) [Path with more than 259 characters. Can not create or replace "H:\x.msg".] [ERROR].
2010-03-30 08:06:16 : -- Done: 5,636 (2.40GB) Err: 10 (10.60MB) Skipped: 0 (0) Tot: 82,041 (6.13GB) --
2010-03-30 08:06:16 : -- Average Transfer Rate: 60.55KB/Sec -- Elapsed Time: 11 h 31 min 21 sec
2010-03-30 08:06:16 : **> Execution canceled by User <**
2010-03-30 08:06:20 : - Deleting shadow copy set {591e1aeb-6829-494a-90ee-99db144a80b8} ...

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Thanks, does it stop here ?

the_jeremy · Joined: 31 Mar 2010 Posts: 4

unfortunaltly due to the nature of the documents i deal with i cant post the path or filenames so they have been abbreviated to x, but i assure you i have copied and pasted the path it gives into word and it is over 259 characters...

the_jeremy · Joined: 31 Mar 2010 Posts: 4

here is some newer information, prior it was running shadow copy and crashing i turned on shadow copy last night after i had cleared out all of the long file names and now im getting this in my log file.

2010-04-06 18:00:01 : START ID: 201047001-2432062-5208
2010-04-06 18:00:01 : ************************************************************
2010-04-06 18:00:01 : Profile Started.
2010-04-06 18:00:01 : ************************************************************
2010-04-06 18:00:01 : Version: ViceVersa PRO 2.5 Build 2501 (SN228)
2010-04-06 18:00:01 : Command Line: "c:\program files\viceversa pro 2\viceversa.exe" "c:\documents and settings\administrator\my documents\viceversa pro 2\server e drive.fsf" /dialogautoexec /autoclose
2010-04-06 18:00:01 : System: Windows Server 2003 R2, (Standard Edition), (x86-32 Processor) v5.2 Build:3790 Service Pack:2
2010-04-06 18:00:01 : User: Administrator
2010-04-06 18:00:01 : Computer: server
2010-04-06 18:00:01 : **** Profile: c:\documents and settings\administrator\my documents\viceversa pro 2\Server E Drive.fsf
2010-04-06 18:00:01 : **** - Folders -
2010-04-06 18:00:01 : **** Source: "E:\"
2010-04-06 18:00:01 : **** Target: "H:\Server E Drive\" (Archived)
2010-04-06 18:00:01 : **** Include Subfolders: Yes
2010-04-06 18:00:01 : **** - Comparison Settings -
2010-04-06 18:00:01 : **** Comparison Type: Size and Timestamp
2010-04-06 18:00:01 : **** Ignore 2 seconds difference
2010-04-06 18:00:01 : **** Ignore any second difference
2010-04-06 18:00:01 : **** Ignore 1 hour difference
2010-04-06 18:00:01 : **** - Execution Settings -
2010-04-06 18:00:01 : **** Method: Replication (Update Target)
2010-04-06 18:00:01 : **** No overwrite / read-only / error confirmations
2010-04-06 18:00:01 : **** Log File: "C:\Documents and Settings\All Users\Application Data\ViceVersa PRO 2\Server E 3-23 3-29.log" (max 100000 KB)
2010-04-06 18:00:01 : **** Log only summary and errors
2010-04-06 18:00:01 : **** No archive for deleted/replaced source files
2010-04-06 18:00:01 : **** Archive deleted/replaced target files to: "H:\Server E Archive\"
2010-04-06 18:00:01 : **** Smart archive
2010-04-06 18:00:01 : **** Move files to archive folders (instead of copying)
2010-04-06 18:00:01 : **** Archive max. 4 copies per file
2010-04-06 18:00:01 : **** Remove archive copies older than 60 day(s)
2010-04-06 18:00:01 : **** Process Priority: Above Normal
2010-04-06 18:00:01 : **** Speed: 80 Buffer Size: 2097152 (flush the buffer every write)
2010-04-06 18:00:01 : **** Copy files even if timestamp changes after initial comparison
2010-04-06 18:00:01 : **** Copy directly to destination file (do not use a temporary file)
2010-04-06 18:00:01 : **** Try to copy files that are in use by other applications
2010-04-06 18:00:01 : **** Use 'Volume Shadow Copy' to copy open files for source
2010-04-06 18:00:01 : **** Copy file/folder permissions
2010-04-06 18:00:02 : Checking source E:\ ...
2010-04-06 18:27:59 : Checking target H:\Server E Drive\ ...
2010-04-06 20:26:22 : Comparing ...
2010-04-06 20:27:04 : Comparing done.
2010-04-06 20:27:06 : - Status Summary -
2010-04-06 20:27:06 : - Total Files - Source: 1,117,107 (415.84GB) - Target: 1,423,236 (577.99GB)
2010-04-06 20:27:06 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2010-04-06 20:27:06 : - Matched Files - Source: 1,063,171 (406.86GB) - Target: 1,063,171 (406.86GB)
2010-04-06 20:27:06 : - Single Files - Source: 53,523 (8.38GB) - Target: 359,652 (170.53GB)
2010-04-06 20:27:06 : - Newer Files - Source: 404 (547.42MB) - Target: 9 (75.02MB)
2010-04-06 20:27:06 : - Older Files - Source: 9 (75.02MB) - Target: 404 (548.47MB)
2010-04-06 20:27:06 : - Total Subfolders - Source: 137,731 - Target: 171,866
2010-04-06 20:27:06 : - Excluded Subfolders - Source: 0 - Target: 0
2010-04-06 20:27:06 : - Matched Subfolders - Source: 132,100 - Target: 132,100
2010-04-06 20:27:06 : - Single Subfolders - Source: 5,631 - Target: 39,766
2010-04-06 20:27:06 : - To Do - Replication (Update Target)
2010-04-06 20:27:06 : - Files to Add - Source: 0 (0) - Target: 53,523 (8.38GB)
2010-04-06 20:27:06 : - Files to Update - Source: 0 (0) - Target: 404 (547.42MB)
2010-04-06 20:27:06 : - Files to Delete - Source: 0 (0) - Target: 0 (0)
2010-04-06 20:27:06 : - Subfolders to Add - Source: 0 - Target: 5,631
2010-04-06 20:27:06 : - Subfolders to Delete - Source: 0 - Target: 0
2010-04-06 20:27:06 : - Files to Archive - Source: 0 (0) - Target: 404 (548.47MB)
2010-04-06 20:27:06 :
2010-04-06 20:27:06 : ---- Start Execution ----
2010-04-06 20:27:06 : ---- Replication (Update Target) (Source: E:\ Target: H:\Server E Drive\) ----
2010-04-06 20:27:06 : ---- Start copying ----
2010-04-06 20:27:07 : -- Creating archive copies of target files to "H:\Server E Archive\" ...
2010-04-06 20:27:38 : -- Done: 404 (548.47MB) Err: 0 (0) Skipped: 0 (0) Tot: 404 (548.47MB) --
2010-04-06 20:27:38 : -- Objects Moved per Second: 13.47 -- Elapsed Time: 30 sec
2010-04-06 20:27:38 : -- Copying to target...
2010-04-06 20:27:38 : Initializing Volume Shadow Copy DLL ...
2010-04-06 20:27:38 : Creating Volume Shadow Copy for E:\ ...
2010-04-06 20:27:39 : Gathering writer metadata...
2010-04-06 20:27:52 : Initializing writer metadata...
2010-04-06 20:27:52 : Listing writer metadata ...
2010-04-06 20:27:52 : Selecting VSS components ...
2010-04-06 20:27:52 : * Writer 'System Writer' is excluded.
2010-04-06 20:27:52 : * Writer 'TermServLicensing' is excluded.
2010-04-06 20:27:52 : * Writer 'IIS Metabase Writer' is excluded.
2010-04-06 20:27:52 : * Writer 'BITS Writer' is excluded.
2010-04-06 20:27:52 : * Writer 'WMI Writer' is excluded.
2010-04-06 20:27:52 : * Writer 'Registry Writer' is excluded.
2010-04-06 20:27:52 : * Writer 'Event Log Writer' is excluded.
2010-04-06 20:27:52 : * Writer 'MSDEWriter' is excluded.
2010-04-06 20:27:52 : * Writer 'COM+ REGDB Writer' is excluded.
2010-04-06 20:27:52 : Creating shadow set {31e23173-5a89-4426-b101-5ba919f7f10e} ...
2010-04-06 20:27:52 : Adding volume \\?\Volume{84919243-635b-11de-a6a7-806e6f6e6963}\ [E:\] to the shadow set...
2010-04-06 20:27:54 : Creating the Volume Shadow Copy...
2010-04-06 20:27:55 : Error during the last asynchronous operation.
2010-04-06 20:27:55 : - Returned HRESULT = 0x80042308
2010-04-06 20:27:55 : - Error text: VSS_E_OBJECT_NOT_FOUND
2010-04-06 20:27:56 : [Volume Shadow Copy creation failed for E:\. E_UNEXPECTED] Error.