Quits after file comparison

pmk78 · Guest

ViceVersa Pro for 64 Bit.
Installed in Windows 2008 std R2 64 bit

After file comparison it doesn't go further. It doesn't give any error too. it just quits.

verified permissions and everything. all are fine.

any idea why? i have attached log file.

2010-03-20 12:25:04 :
2010-03-20 12:25:04 : -
2010-03-20 12:25:04 : START ID: 20108762152-3303765-7645
2010-03-20 12:25:04 : ************************************************************
2010-03-20 12:25:04 : Profile Started.
2010-03-20 12:25:04 : ************************************************************
2010-03-20 12:25:04 : Version: ViceVersa PRO 2.5 Build 2500 64-bit (xxxxx) [Registered][Server][xxx...]
2010-03-20 12:25:04 : Command Line: "c:\program files\viceversa pro 2\viceversa.exe" "D:\ViceVersa\new1.fsf" /hiddenautoexec
2010-03-20 12:25:04 : System: Windows Server 2008 R2, (Standard Edition), (64 Bit Edition), (HyperV), (x86-64 Processor) v6.1 Build:7600
2010-03-20 12:25:04 : User: domain\user
2010-03-20 12:25:04 : Computer: xxx.company.com
2010-03-20 12:25:04 : **** Profile: D:\ViceVersa\new1.fsf
2010-03-20 12:25:04 : **** - Folders -
2010-03-20 12:25:04 : **** Source: "D:\New\"
2010-03-20 12:25:04 : **** Target: "\\Server1\New\"
2010-03-20 12:25:04 : **** Include Subfolders: Yes
2010-03-20 12:25:04 : **** - Comparison Settings -
2010-03-20 12:25:04 : **** Comparison Type: Size and Timestamp
2010-03-20 12:25:04 : **** Ignore Size
2010-03-20 12:25:04 : **** - Execution Settings -
2010-03-20 12:25:04 : **** Method: Replication (Update Target)
2010-03-20 12:25:04 : **** Log File: "C:\ProgramData\ViceVersa PRO 2\new1.log" (max 10000 KB) (empty log file each run)
2010-03-20 12:25:04 : **** No archive for deleted/replaced source files
2010-03-20 12:25:04 : **** No archive for deleted/replaced target files
2010-03-20 12:25:04 : **** Send notification e-mail after execution to <Lines removed>
2010-03-20 12:25:06 : Checking source D:\New\ ...
2010-03-20 12:25:06 : Checking target \\Server1\New\ ...
2010-03-20 12:25:07 : Comparing ...
2010-03-20 12:25:07 : Comparing done.
2010-03-20 12:25:07 : Exit Code: 0. OK.
2010-03-20 12:25:07 : ************************************************************
2010-03-20 12:25:07 : END ID: 20108762152-3303765-7645
2010-03-20 12:25:07 :

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hello

can you please test:

a) without the option "Ignore Size" (it's in profile settings -> comparison).
b) without e-mail notification.
c) without option to empty log file each run (it's in profile settings -> execution).

thank you
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

pmk78 · Joined: 22 Mar 2010 Posts: 6

We tried all the 3 workarounds. still there is same issue. any idea?

Tx

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hello

We would need to create and send you a special VV version to debug this problem. Are you able to do some testing?

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

pmk78 · Joined: 22 Mar 2010 Posts: 6

Hi,

Yes. We would be able to test it.

Thanks

pmk78 · Joined: 22 Mar 2010 Posts: 6

my acquaintance aliaa will follwo up this case

pmk78 · Joined: 22 Mar 2010 Posts: 6

hi

this is Aliaa i'm taking over this case from pmk78,

pmk78 mentioned that we have tested the three cases u suggested. but still the vv not updating the file date time but the status is successfly executed !!!

so can you send the Special Version of VV to test that ?

please consider the time limitation we have!

thanks

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Is there an e-mail we can contact you at? thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

pmk78 · Joined: 22 Mar 2010 Posts: 6

hi

plz contact me at AliaW@nbo.co.om

thanks

pmk78 · Joined: 22 Mar 2010 Posts: 6

we haven't received any communication from you. could you please update us.