Mirror Hangs when Complete

[nmartin]

Hello,

I've just updated from ViceVersa 2.0 to 2.5 on a Windows Vista Ultimate Service Pack 2. I'm essentially mirroring data from a local volume and a couple of servers on the network to an Iomega StorCenter ix2.

When the mirror completes, the Output log display:

-- Done: 3,921 (3.39GB) Err: 0 (0) Skipped: 0 (0) Tot: 3,921 (3.29GB)--
-- Average Tranfer Rate: 3.24MB/sec -- Elapsed Time: 17 min 51 sec
Re-comparing...

At this stage the mirror appears to be complete and I click the 'Close' button on the main screen - the application then hangs (Not Responding).

Any advice would be much appreciated.
_________________
Neil.

[nmartin]

ViceVersa doesn't actually hang - it just looks like it! After about 20/25 minutes the application regains responsiveness, so I guess this is the time it takes for it to do any 'final housekeeping' - some visual feedback in the Output window would be helpful I think.

Apologies for the incorrect post.
_________________
Neil.

[TGRMN Software]

Strange that it took that much to do the re-compare... are you working over a slow connection? Can you post your profile settings please?
thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[nmartin]

Please find profile below as requested.

I am backing up to an Iomega StorCenter ix2 over a local area network. Note sure if it's fast or slow to be honest.

Let me know if you need anything else.

Thanks for your help.

Neil.


[Settings]
; ******* Source
Source Folder=\\ZEUS\Data\ | \\Neptune\www\ | D:\ | \\TROJAN\Data\ | \\Trojan\www\
; ******* Target
Target Folder=\\DATASTORE\Backups\Zeus\Data\ | \\DATASTORE\Backups\Neptune\www\ | \\DATASTORE\Backups\Merlin\ | \\DATASTORE\Backups\Trojan\Data\ | \\DATASTORE\Backups\Trojan\www\
; ******* values for Lock Source: (0=No) (1=Yes)
Lock Source=0
; ******* values for Lock Target: (0=No) (1=Yes)
Lock Target=0
; ******* values for Continue even if sources/targets do not exist: (0=No) (1=Yes)
Continue even if sources/targets do not exist=0
; ******* values for Create sources/targets that do not exist: (0=No) (1=Yes)
Create sources/targets that do not exist=1
Connect to network with default user credentials=0
Connect to network with credentials=0
; *******
Connect network path=
; *******
Connect user=
; *******
Connect password=010101
Disconnect from network when done=0
; *******
Include Subfolders Flags=1|1|1|1|1
; ******* values for Comparison Type: (0=Size and Timestamp) (1=CRC) (2=Both)
Comparison Type=0
; ******* values for Ignore 2 seconds difference: (0=No) (1=Yes)
Ignore 2 seconds difference=1
; ******* values for Ignore any second difference: (0=No) (1=Yes)
Ignore any second difference=1
; ******* values for Ignore 1 hour difference: (0=No) (1=Yes)
Ignore 1 hour difference=0
CRC Chunk Size in Bytes=0
; ******* values for Ignore File Size: (0=No) (1=Yes)
Ignore File Size=0
; ******* values for Ignore Timestamp: (0=No) (1=Yes)
Ignore Timestamp=0
; ******* Specify file extensions, separated by comma (example *.mdf, *.ind)
Files with these extensions are always newer in source=
; ******* values for Execution Method: (0= ) (1=Synchronization) (2=Backup (Mirror Source to Target)) (3=Replication (Augment Target)) (4=Replication (Refresh Target)) (5=Replication (Update Target)) (6=Consolidation)
Execution Method=2
; ******* values for UnatSync: (0=No) (1=Yes)
UnatSync=1
Copy File Permissions=0
Copy File/Folder Permissions=1
Copy File/Folder Auditing=0
Copy File/Folder Owner=0
Do Not Copy File/Folder Data Streams=0
Use Volume Shadow Copy=0
; ******* values for Use Volume Shadow Copy For: (0=Source) (1=Target) (2=Both)
Use Volume Shadow Copy For=0
; ******* values for Create Volume Shadow Copy before comparing source and target: (0=No) (1=Yes)
Create Volume Shadow Copy before comparing source and target=0
; ******* values for Volume Shadow Copy log level: (0=Standard) (1=Detailed)
Volume Shadow Copy log level=0
; ******* values for No empty source/target check: (0=No) (1=Yes)
No empty source/target check=1
; ******* values for Replace newer target files with older source files (backup only): (0=No) (1=Yes)
Replace newer target files with older source files (backup only)=0
Speed=100
Copy Buffer=32768
Flush Buffer=0
Network Friendly Scanning=0
; ******* Log File
Log File=
; ******* values for Empty Log: (0=No) (1=Yes)
Empty Log=0
Log File Size=0
; ******* values for Log Only Summary and Exceptions: (0=No) (1=Yes)
Log Only Summary and Exceptions=0
; ******* values for Monitor Conflicts: (0=No) (1=Yes)
Monitor Conflicts=0
; ******* Sync Tracking Database
Sync Tracking Database=
Sync Conflicts=0
; ******* values for SCT: (0=No) (1=Yes)
SCT=1
; ******* values for NSC: (0=No) (1=Yes)
NSC=1
Source-Target Offset=0
; ******* values for Try Copy In Use Files: (0=No) (1=Yes)
Try Copy In Use Files=1
; ******* values for Always Verify CRC: (0=No) (1=Yes)
Always Verify CRC=0
; ******* values for Priority Class: (0=Default) (1=Idle (recommended)) (2=Low) (3=Below Normal) (4=Normal) (5=Above Normal) (6=High) (7=Realtime)
Priority Class=1
; ******* values for Limit Bandwidth: (0=No) (1=Yes)
Limit Bandwidth=0
Bandwidth Value=5
; ******* values for Bandwidth Unit: (0=KB/Sec) (1=MB/Sec)
Bandwidth Unit=1
; ******* values for Scripts Before: (0=No) (1=Yes)
Scripts Before=0
; ******* values for Scripts Before Comparison Global: (0=No) (1=Yes)
Scripts Before Comparison Global=0
; ******* values for Scripts Before Comparison Local: (0=No) (1=Yes)
Scripts Before Comparison Local=0
; ******* values for Scripts Before Comparison Specify: (0=No) (1=Yes)
Scripts Before Comparison Specify=0
; ******* Script to run before comparison
Script Before Comparison Path=
; ******* values for Scripts After: (0=No) (1=Yes)
Scripts After=0
; ******* values for Scripts After Execution Global: (0=No) (1=Yes)
Scripts After Execution Global=0
; ******* values for Scripts After Execution Local: (0=No) (1=Yes)
Scripts After Execution Local=0
; ******* values for Scripts After Execution Specify: (0=No) (1=Yes)
Scripts After Execution Specify=0
; ******* Script to run after execution
Script After Execution Path=
; ******* values for Send E-Mail on Error: (0=No) (1=Yes)
Send E-Mail on Error=0
; ******* values for Send E-Mail on Success: (0=No) (1=Yes)
Send E-Mail on Success=0
; ******* E-Mail address to send E-Mail TO
Send E-Mail - TO=
; ******* E-Mail address to send E-Mail FROM
Send E-Mail - FROM=
; ******* SMTP Server Name
Send E-Mail - SMTP Server Name=
Send E-Mail - Port=0
; ******* values for Send E-Mail - Authenticate using Name and Password: (0=No) (1=Yes)
Send E-Mail - Authenticate using Name and Password=0
; ******* User Name
Send E-Mail - User Name=
; ******* User Password
Send E-Mail - Password=010101
; ******* values for Send E-Mail - Use Secure Connection: (0=No) (1=Yes)
Send E-Mail - Use Secure Connection=0
; ******* values for POP3 Authenticate using Name and Password: (0=No) (1=Yes)
POP3 Authenticate using Name and Password=0
; ******* POP3 Server Name
POP3 Server Name=
POP3 Port=0
; ******* E-Mail Subject
E-Mail Subject=
; ******* E-Mail Body
E-Mail Body=
; ******* Source Archive
Source Archive Folder=
; ******* Target Archive
Target Archive Folder=
; ******* values for Smart Archive: (0=No) (1=Yes)
Smart Archive=0
; ******* values for Move Files To Archive: (0=No) (1=Yes)
Move Files To Archive=0
; ******* values for Archive Conflicts Only: (0=No) (1=Yes)
Archive Conflicts Only=0
Num. Copies=0
Remove Days=0
Append Path=0
Max Archive Size=0
DES=0
; *******
ComEnc String=
[Filters]
; ******* values for Exclude Hidden Files: (0=No) (1=Yes)
Exclude Hidden Files=0
; ******* values for Exclude System Files: (0=No) (1=Yes)
Exclude System Files=1
; ******* values for Exclude Read-Only Files: (0=No) (1=Yes)
Exclude Read-Only Files=0
; *******
Exclude After Date=
; *******
Exclude Before Date=
Exclude Days Ago=0
Exclude Greater than bytes=0
Exclude Smaller than bytes=0
Num. of Filters=0
[FiltersDirs]
Num. of Filters=12
Filter 0=Exclude
Filter 1=D:\User Data\abl.nmartin\Documents\Temp\
Filter 2=
Filter 3=Exclude
Filter 4=D:\VM\
Filter 5=
Filter 6=Exclude
Filter 7=D:\$RECYCLE.BIN
Filter 8=
Filter 9=Exclude
Filter 10=\.Thumbnails\
Filter 11=
[ArchiveFilters]
Num. of Filters=0
[Subfolder Filters]
; ******* values for Exclude Empty Subfolders: (0=No) (1=Yes)
Exclude Empty Subfolders=0
; ******* values for Exclude Hidden Subfolders: (0=No) (1=Yes)
Exclude Hidden Subfolders=0
; ******* values for Exclude System Subfolders: (0=No) (1=Yes)
Exclude System Subfolders=1
; ******* values for Exclude Read-Only Subfolders: (0=No) (1=Yes)
Exclude Read-Only Subfolders=0
[ViceVersa Profile - File Version 5.0.0]
[ViceVersa Profile - File Version 4.0.0]
_________________
Neil.

[heresgeo]

I had the same problem with Version 2.0, which is why I upgraded to Version 2.5; hoping to eliminate the hang.

I have waited over a half hour and it neer recovers. I "kill it" through the task manager.

Version 2.0 worked fine from many months, then towards the end of January or the start of February it began hanging after I click on the "Close" button. The bar at the top of the main window remains grayed out and the program just beeps when I try to close it.

[heresgeo]

I forgot to note that the problem of hanging has stayed the same in version 2.5

[TGRMN Software]

Hello

do you have the log file to check (profile settings -> execution)? Can you send it to support@tgrmn.com ?

thanks!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com