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Profiles are disabled after reboot.

 
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_Dutch



Joined: 08 Feb 2010
Posts: 4
PostPosted: Mon Feb 08, 2010 5:37 pm    Post subject: Profiles are disabled after reboot. Reply with quote
I am having the same problem that I have seen a few other people are having. After my servers reboot the profiles come up disabled. I am running VVEngine as a service. Any ideas?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Feb 09, 2010 12:37 am    Post subject: Reply with quote
Hello,

are you using the latest version 1.1 build 07 ? To check click on 'Check for Updates' in VVEngine, bottom of the page

thanks
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_Dutch



Joined: 08 Feb 2010
Posts: 4
PostPosted: Tue Feb 09, 2010 1:51 pm    Post subject: Reply with quote
This is what I got.
VVEngine
Checking for Updates...
No updates found, you are using the latest VVEngine

Thanks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Thu Feb 11, 2010 11:33 am    Post subject: Reply with quote
Thanks, can you please post or send to support@tgrmn.com the file VVEngine.log and VVEngine.xml (they are in the application data folder of the account running VVEngine). thanks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Fri Feb 12, 2010 10:39 am    Post subject: Reply with quote
Thanks, the issue is that the Viceversa profile file (.fsf) is kept on the network and if that is not accessible after reboot, the profile gets disabled. I recommend that you move the profile file to the local disk.
thanks
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_Dutch



Joined: 08 Feb 2010
Posts: 4
PostPosted: Fri Feb 12, 2010 2:00 pm    Post subject: Reply with quote
Wow. I feel like I should have though of that. Thanks for the fix.
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