Installation

Alex1953 · Joined: 17 Dec 2009 Posts: 2

When I try to install Wv 2.5 I receive the message "Setup has detected that VV pro 2 is currently running. Please close al istances of it now ........." But this is not true I disinstalled it. I am not able to reinstal also VV pro 2". I have the same message! I am using Windows 7. Please help. Crying or Very sad

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8763

Hello

strange... do you have VVLauncher or any other service still running ? Maybe try to restart the PC and see if the problem fixes itself...

thanks
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Alex1953 · Joined: 17 Dec 2009 Posts: 2

hello:
no the problem was not fix restarting the pc, and there are not services running. I resume how the problem happened.
I installed the VV 2.5 in trial mode after having deinstalled the version 2.3.
I used the trial for about 20 days, than I went back to version 2.3 registered version. I used this for 2-3 days, then I decided to return to the version 2.5 for buying a new license, but I was unable to install, with the message you already know. I am not able also to install any VV version, for the same reason.