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Backup mode : folder deletion bug + permanent orphans

 
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misterin



Joined: 04 Nov 2009
Posts: 5

PostPosted: Wed Nov 18, 2009 3:33 am    Post subject: Backup mode : folder deletion bug + permanent orphans Reply with quote

I encounter a frequent annoying issue in backup mode:

- Usually, subfolder deletion is replicated fine.
But, from time to time, a target subfolder is not deleted, with undefined message "[Can not delete folder".
Subfolder content is deleted, but not the subfolder itself)

- Furthermore, on NEXT RUNS, there is no more error messages, but this empty target subfolder is STILL NOT DELETED, which leaves permanent orphan empty folder on target.

- It should not be a user right permission issue, as target drive is a FAT drive.

I worked around these permanent orphan target folders, and found VERY STRANGE behavior :

- if I add content to them, content are deleted but not the folder itself

- if I duplicate, copy, or rename them, I OBTAIN a NEW PERMANENT ORPHAN

- BUT, if I create a new orphan target folder (without copying), it is NOT PERMANENT and is deleted next run. I displayed all folder attributes, and could not see any noticeable difference between TEMPORARY and PERMANENT orphan.

Any idea from experts ?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Wed Nov 18, 2009 11:06 am    Post subject: Reply with quote

This could be an issue with the target drive, what brand / make etc ?
thanks
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misterin



Joined: 04 Nov 2009
Posts: 5

PostPosted: Thu Nov 19, 2009 5:27 pm    Post subject: Reply with quote

No, same behaviour with any target disk

With this kind of answer, I have the strange feeling that your are not committed with fixing bugs...

Is it a end of life software ?
Is there absolutely no more ressource for maintenance and support?

Not sure I will reach the end of trial period
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Fri Nov 20, 2009 5:27 am    Post subject: Reply with quote

Hello

Which ViceVersa version are you using ?
Can you reproduce this problem between 2 folders on your c: drive ? If positive please send instructions so we can recreate the problem.

thanks
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