ViceVersa crashed my VM's

[zebrafilm]

I am running the latest VV build 2500 under winsrv2008 SP2
and VVengine 1.1 buld 7.

I use VV to backup my running VM (under Hyper-V) but VV makes my VM crash on a frequent base. Once every day it manage to get the VM down.
THis also happens on another test server with WSRV2008 R2 and HyperV v2.

The profiles ends OK but I am not.In the log file I see a "windows shutting down", is this normal????
Did I make a mistake in the profile/settings somewhere?


*************************************
08/14/2009 08:04:54 [4291760.539-PID:3120-03124] **** Starting VVEngine ****
08/14/2009 08:04:57 [4291762.848-PID:3120-03124] Version: VVEngine 1.1 (Build 7)
08/14/2009 08:04:58 [4291764.220-PID:3120-03124] Command Line: "C:\program files (x86)\vvengine\vvengine.exe"
08/14/2009 08:05:00 [4291766.732-PID:3120-03124] System: Windows Server 2008, (Enterprise Edition), (HyperV), (x86-64 Processor) v6.0 Build:6002 Service Pack:2 - Emulated OS: Windows Server 2008, (Enterprise Edition), (HyperV), (x86-32 Processor) v6.0 Build:6002 Service Pack:2
08/14/2009 08:05:04 [4291770.383-PID:3120-03124] Account: Bastiaan
08/14/2009 08:05:04 [4291770.710-PID:3120-03124] Computer Name: WSRV2008
08/14/2009 08:05:05 [4291770.773-PID:3120-03124] ViceVersa PRO Path: C:\Program Files\ViceVersa Pro 2\VICEVERSA.EXE
08/14/2009 08:05:05 [4291770.897-PID:3120-03124] Not running as a Windows Service
08/14/2009 08:05:05 [4291771.365-PID:3120-03124] High Process Integrity Level
08/14/2009 08:05:06 [4291771.911-PID:3120-03124] VVEngine Scheduler Task exists.
08/14/2009 08:05:06 [4291771.958-PID:3120-03124] Log File: C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.log
08/14/2009 08:05:06 [4291772.021-PID:3120-03124] DB File: C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.db
08/14/2009 08:05:06 [4291772.130-PID:3120-03124] Loading TCP/IP settings from XML file C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.xml
08/14/2009 08:05:06 [4291772.223-PID:3120-03124] <TCPIP> tag not found in XML configuration file, VVEngine to use default TCP/IP configuration
08/14/2009 08:05:06 [4291772.286-PID:3120-03124] <HTTP> tag not found in XML configuration file, vvengine will use default HTTP configuration
08/14/2009 08:05:06 [4291772.379-PID:3120-03804] This computer is named "WSRV2008"
08/14/2009 08:05:06 [4291772.473-PID:3120-03804] Server does not accept TCP/IP connections from clients.
08/14/2009 08:05:07 [4291772.894-PID:3120-03124] IPServer started in 500 ms
08/14/2009 08:05:08 [4291774.673-PID:3120-03124] Starting HTTP server on this machine on port 8001
08/14/2009 08:05:09 [4291775.343-PID:3120-03124] HTTP server allows clients from 127.0.0.1
08/14/2009 08:05:10 [4291775.905-PID:3120-03124] Using encrypted HTML pages
08/14/2009 08:05:10 [4291776.357-PID:3120-03124] Loading profiles from XML file C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.xml
08/14/2009 08:05:11 [4291776.763-PID:3120-03124] Disabling profile C:\Users\Administrator\Documents\ViceVersa PRO 2\PleskVM_Backup_1.fsf
08/14/2009 08:05:11 [4291776.794-PID:3120-03124] Saving settings to XML file C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.xml
08/14/2009 08:06:11 [4291837.728-PID:3120-03924] Created backup db file C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.db.bak
08/14/2009 08:07:42 [4291928.505-PID:3120-03124] Windows shutting down...
08/14/2009 08:07:43 [4291929.160-PID:3120-03124] Saving settings to XML file C:\Users\Administrator\AppData\Roaming\VVEngine\VVEngine.xml
08/14/2009 08:07:44 [4291929.847-PID:3120-03980] Stopping running VVEngine profiles...
08/14/2009 08:07:45 [4291931.376-PID:3120-03980] **** Shutting down VVEngine ****
08/14/2009 08:07:46 [4291932.312-PID:3120-03980] Disabling profile C:\Users\Administrator\Documents\ViceVersa PRO 2\PleskVM_Backup_1.fsf
08/14/2009 08:07:47 [4291932.982-PID:3120-03124] **** Exiting VVEngine ****
08/14/2009 08:11:10 [4291433.342-PID:3188-03192]

[TGRMN Software]

Hello

Are you running ViceVersa + VVEngine inside the VM or outside ?
Did you install VVEngine as a service?

The shutting down message should be there only if Windows is really shutting down ... so it's a strange message. The log does not seem to show the profile running.

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[zebrafilm]

Yes I am running VV on the host as a service.

Shadow copy works fine, backup's also most of the time.

I have two profiles that automatically backup my VM's. One profile for even days and one for odd days, keeping two seperate backups.

I went throught the log and the "Windows shutdown" is a common line.

[TGRMN Software]

Hello

can you please check if you have multiple VVEngine.log and send them to support@tgrmn.com ?

Regarding the VM crash, any info in the Windows event log ? Is the crash surely caused by the ViceVersa backup ?

thank you
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com