Unable to do complete backups

[chonda]

We are having issues with the software not backing up the files/folders specified. Checked the logs and it seems to be comparing and checking but it’s not being executed. This is about 1.5 to 2TB of data that is being backed up onto (2) 1.5TB hard drives. Checked the settings and everything and it was working before but recently it stopped copying over the files.

For example, there is year folders (2008, 2009, etc.) and it stops at say 2008 and doesn't backup anything from the source to the folders 2009 and any other folders below that.

Before all of this data was in one backup job that was scheduled and it wasn't working so split up the jobs into two different jobs but still not working.

Any help would be greatly appreciated.

Thanks.

[TGRMN Software]

Thanks, I replied to your e-mail, but we need more info to trouble shoot this one.
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[chonda]

give me a call to discuss. my number is in the email. can also setup a webex.