Author |
Message |
keithcoet
Joined: 02 Sep 2009 Posts: 3
|
Posted: Wed Sep 02, 2009 3:24 pm Post subject: Vice Versa Error while comparing |
|
|
When running Vice Versa i am getting the following errors while comparing for backup,
"There is an error reading tracking database “C:\Documents and Settings\All Users\Application Data\ViceVersa Pro 2\vvdb1.tdb”, Tracking database needs to be reset.
We have restarted the server a few times to make sure nothing was still open and we are still getting this message, any thoughts?
Thanks |
|
Back to top |
|
|
TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8759
|
|
Back to top |
|
|
keithcoet
Joined: 02 Sep 2009 Posts: 3
|
Posted: Thu Sep 03, 2009 1:14 pm Post subject: |
|
|
Thank you for the response, i just want to make sure before i do a reset on the database, that nothing will be lost. i am new at vice versa, and am just filling in for the person who usually does this.
i understand a database reset is needed, but will this lose information? |
|
Back to top |
|
|
keithcoet
Joined: 02 Sep 2009 Posts: 3
|
Posted: Thu Sep 03, 2009 1:20 pm Post subject: |
|
|
i am unable to reset the database, i get the error Failed to reset database "C:/ path to file here". File not found or in use by another program. i can open the path and see the actual file, and we've reset the server but still getting the same error. |
|
Back to top |
|
|
TGRMN Software Site Admin
Joined: 10 Jan 2005 Posts: 8759
|
Posted: Fri Sep 04, 2009 2:48 am Post subject: |
|
|
Hi, can you delete the tracking database file, using Windows Explorer? Then open the profile settings and click on "Reset Database" within ViceVersa, so ViceVersa will recreate a zero size file. thanks _________________ --
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
|
Back to top |
|
|
|