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tymbee
Joined: 17 Aug 2009
Posts: 4
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 Posted: Mon Aug 17, 2009 8:52 pm Post subject: Any support? |
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I sent email to "sales", "info" and "support" on 8/11 and 8/12 and have received no response. I'll try one last time here.
I need to reinstall the Version 2 which I purchased but no longer have the original download. I do not need to upgrade at this time to 2.5.
Please let me know how to accomplish this.
Thank you. |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8763
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tymbee
Joined: 17 Aug 2009
Posts: 4
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| Posted: Tue Aug 18, 2009 4:13 pm Post subject: |
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| TGRMN Software wrote: | | Hi, which e-mail address did you use to write to support? thanks |
I sent from work using our Exchange email so I'd prefer not to post pubically. Details of the email I sent:
Sent: 8/12/2009
Subject: FW: ViceVersa difficulty: SECOND REQUEST
email Domain: martintr...xxx |
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tymbee
Joined: 17 Aug 2009
Posts: 4
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| Posted: Tue Aug 18, 2009 4:16 pm Post subject: |
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[Edit does not appear to work]
| tymbee wrote: | | TGRMN Software wrote: | | Hi, which e-mail address did you use to write to support? thanks |
I sent from work using our Exchange email so I'd prefer not to post pubically. Details of the email I sent:
Sent: 8/12/2009 9:12AM
Subject: FW: ViceVersa difficulty: SECOND REQUEST
email Domain: martintr...xxx |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8763
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tymbee
Joined: 17 Aug 2009
Posts: 4
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| Posted: Wed Aug 19, 2009 1:28 am Post subject: |
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| TGRMN Software wrote: | | Found it, I have replied, thanks |
Thank you for responding and solving my problem. |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8763
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Guest
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| Posted: Mon Aug 31, 2009 1:49 pm Post subject: no reply from emailing support |
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I emailed support on 8/25 and on 8/28 and have yet to hear back.
I emailed support@tgrmn.com.
Can someone help me? I just need to transfer a license... |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8763
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richnyguy66
Joined: 07 Dec 2009
Posts: 1
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| Posted: Mon Dec 07, 2009 8:22 pm Post subject: Need Supoort help |
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Hello,
I ordered 2.5 last week and have yet recived my license code. My trial runs out soon and need that to continue my backup. Could someone please help me get this? I used the same email address in here when I ordered it. If you have any questions please let me know! Thanks!
Richard
Oswego County Social Services |
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TGRMN Software
Site Admin
Joined: 10 Jan 2005
Posts: 8763
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| Posted: Tue Dec 08, 2009 3:32 am Post subject: |
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Thank you for purchasing ViceVersa PRO: I have resent the e-mail with the license code and receipt to you. thank you
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com |
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