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File not Synchronizing

 
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jsifuen



Joined: 13 Jul 2009
Posts: 2
PostPosted: Wed Jul 29, 2009 6:44 pm    Post subject: File not Synchronizing Reply with quote
I have an Excel file that does not sync, the system does creates a back up of it before it overwrites as it is supose to do, but then the file is not copied and not errors are present in the log.

The file is under a folder that has & in the name, could that be issue?

Thanks
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Jorge
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Joined: 10 Jan 2005
Posts: 8759
PostPosted: Fri Jul 31, 2009 5:42 am    Post subject: Reply with quote
What type of drive is the target folder on ?

thanks
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jsifuen



Joined: 13 Jul 2009
Posts: 2
PostPosted: Fri Aug 14, 2009 5:35 pm    Post subject: Reply with quote
One is on a NetApps and the Other in Windows server 2003 shared drive, the problems has appeared again but this time with a whole directory tree, curiously enough, the compare does recognized the "new" files but the VVEngine sheduled job did not log an attempt to Synchonize the files.

However it does work correctly when ran manually.

Any suggestions?

Thanks
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Jorge
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Joined: 10 Jan 2005
Posts: 8759
PostPosted: Mon Aug 24, 2009 12:03 am    Post subject: Reply with quote
Hello Jorge,
can you please send the profile log file to support@tgrmn.com
thanks
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