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 Posted: Mon Jul 20, 2009 7:32 pm Post subject: Acces Denied, cannot copy files |
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I have www engine with 3 Profiles. All of them copying from the same network disk to the same USB attached Disk (the USB disk is attached to the USB connector of network disk).
2 of the profiles runs without problem. I use the same user name and password. I can delete, copy, read and do anything from my windows XP explorer. But one profile cannot copy because permissions problems.
I'm copying the log (just i put some files, but all files have the same message)
2009-07-20 14:52:10 :
2009-07-20 14:52:10 : -
2009-07-20 14:52:10 : START ID: 200972018527-3565937-6860
2009-07-20 14:52:10 : ************************************************************
2009-07-20 14:52:10 : Profile Started.
2009-07-20 14:52:10 : ************************************************************
2009-07-20 14:52:10 : Version: ViceVersa PRO 2 Build 2015 (SN101)
2009-07-20 14:52:10 : Command Line: "C:\Program Files\ViceVersa Pro 2\VICEVERSA.EXE" "E:\My Documents\ViceVersa PRO 2\CARLOS Mybookworld al USB.fsf" /hiddenautosync /vveng
2009-07-20 14:52:10 : System: Windows XP (Professional), (x86-32 Processor) v5.1 Build:2600 Service Pack:3
2009-07-20 14:52:10 : User: Charly
2009-07-20 14:52:10 : Computer: desktop-charly
2009-07-20 14:52:10 : **** Profile: E:\My Documents\ViceVersa PRO 2\CARLOS Mybookworld al USB.fsf
2009-07-20 14:52:10 : **** - Folders -
2009-07-20 14:52:10 : **** Source: "\\?\UNC\192.168.1.26\CARLOS\"
2009-07-20 14:52:10 : **** Target: "\\?\UNC\192.168.1.26\MYBOOKUSB\WD-USB\Backup disco Mybook\CARLOS\"
2009-07-20 14:52:10 : **** Include Subfolders: Yes
2009-07-20 14:52:10 : **** Create sources/targets that do not exist
2009-07-20 14:52:10 : **** Exclude hidden files
2009-07-20 14:52:10 : **** Exclude system files
2009-07-20 14:52:10 : **** - Comparison Settings -
2009-07-20 14:52:10 : **** Comparison Type: Size and Timestamp
2009-07-20 14:52:10 : **** Ignore 2 seconds difference
2009-07-20 14:52:10 : **** Ignore any second difference
2009-07-20 14:52:10 : **** - Execution Settings -
2009-07-20 14:52:10 : **** Method: Backup (Mirror Source to Target)
2009-07-20 14:52:10 : **** No overwrite / read-only / error confirmations
2009-07-20 14:52:10 : **** Log File: "E:\My Documents\ViceVersa PRO 2\log3.log" (max 2000 KB) (empty log file each run)
2009-07-20 14:52:10 : **** No archive for deleted/replaced source files
2009-07-20 14:52:10 : **** No archive for deleted/replaced target files
2009-07-20 14:52:10 : **** Copy files even if timestamp changes after initial comparison
2009-07-20 14:52:10 : **** Copy directly to destination file (do not use a temporary file)
2009-07-20 14:52:10 : **** Try to copy files that are in use by other applications
2009-07-20 14:52:10 : **** Replace newer target files with older source files (backup only)
2009-07-20 14:52:18 : Checking source \\?\UNC\192.168.1.26\CARLOS\ ...
2009-07-20 14:56:52 : Checking target \\?\UNC\192.168.1.26\MYBOOKUSB\WD-USB\Backup disco Mybook\CARLOS\ ...
2009-07-20 15:01:42 : Comparing ...
2009-07-20 15:01:43 : Comparing done.
2009-07-20 15:01:44 : - Status Summary -
2009-07-20 15:01:44 : - Total Files - Source: 57,886 (45.16GB) - Target: 57,616 (44.82GB)
2009-07-20 15:01:44 : - Excluded Files - Source: 249 (4.10MB) - Target: 10 (41.02KB)
2009-07-20 15:01:44 : - Matched Files - Source: 57,359 (37.62GB) - Target: 57,359 (37.62GB)
2009-07-20 15:01:44 : - Single Files - Source: 31 (339.67MB) - Target: 0 (0)
2009-07-20 15:01:44 : - Newer Files - Source: 2 (2.35GB) - Target: 245 (4.85GB)
2009-07-20 15:01:44 : - Older Files - Source: 245 (4.85GB) - Target: 2 (2.35GB)
2009-07-20 15:01:44 : - Total Subfolders - Source: 6,154 - Target: 6,133
2009-07-20 15:01:44 : - Excluded Subfolders - Source: 23 - Target: 4
2009-07-20 15:01:44 : - Matched Subfolders - Source: 6,129 - Target: 6,129
2009-07-20 15:01:44 : - Single Subfolders - Source: 2 - Target: 0
2009-07-20 15:01:44 : - To Do - Backup (Mirror Source to Target)
2009-07-20 15:01:44 : - Files to Add - Source: 0 (0) - Target: 31 (339.67MB)
2009-07-20 15:01:44 : - Files to Update - Source: 0 (0) - Target: 247 (7.20GB)
2009-07-20 15:01:44 : - Files to Delete - Source: 0 (0) - Target: 0 (0)
2009-07-20 15:01:44 : - Subfolders to Add - Source: 0 - Target: 2
2009-07-20 15:01:44 : - Subfolders to Delete - Source: 0 - Target: 0
2009-07-20 15:01:44 :
2009-07-20 15:01:44 : ---- Start Execution ----
2009-07-20 15:01:44 : ---- Backup (Mirror Source to Target) (Source: \\?\UNC\192.168.1.26\CARLOS\ Target: \\?\UNC\192.168.1.26\MYBOOKUSB\WD-USB\Backup disco Mybook\CARLOS\) ----
2009-07-20 15:01:44 : ---- Start copying ----
2009-07-20 15:01:44 : -- Copying to target...
2009-07-20 15:04:32 : Copying file \\?\UNC\192.168.1.26\CARLOS\My Documents Desktop\LIbros\Las sutiles trampas del ego.doc <to> \\?\UNC\192.168.1.26\MYBOOKUSB\WD-USB\Backup disco Mybook\CARLOS\My Documents Desktop\LIbros\Las sutiles trampas del ego.doc (156.00KB) (Overwriting) ... [Can not create or replace "\\?\UNC\192.168.1.26\MYBOOKUSB\WD-USB\Backup disco Mybook\CARLOS\My Documents Desktop\LIbros\Las sutiles trampas del ego.doc". Access is denied.] [ERROR].
2009-07-20 15:04:32 : Copying file \\?\UNC\192.168.1.26\CARLOS\My Documents Desktop\LIbros\Tenemos la capacidad de transformarnos como creemos.doc <to> \\?\UNC\192.168.1.26\MYBOOKUSB\WD-USB\Backup disco Mybook\CARLOS\My Documents Desktop\LIbros\Tenemos la capacidad de transformarnos como creemos.doc (36.00KB) (Overwriting) ... [Can not create or replace "\\?\UNC\192.168.1.26\MYBOOKUSB\WD-USB\Backup disco Mybook\CARLOS\My Documents Desktop\LIbros\Tenemos la capacidad de transformarnos como creemos.doc". Access is denied.] [ERROR].
2009-07-20 15:04:32 : Copying file \\?\UNC\192.168.1.26\CARLOS\My Documents Desktop\my money\my money.mny <to> \\?\UNC\192.168.1.26\MYBOOKUSB\WD-USB\Backup disco Mybook\CARLOS\My Documents Desktop\my money\my money.mny (6.34MB) (Overwriting) ... [Can not create or replace "\\?\UNC\192.168.1.26\MYBOOKUSB\WD-USB\Backup disco Mybook\CARLOS\My Documents Desktop\my money\my money.mny". Access is denied.] [ERROR].
2009-07-20 15:05:40 : -- Done: 0 (0) Err: 280 (7.53GB) Skipped: 0 (0) Tot: 280 (7.53GB) --
2009-07-20 15:05:40 : -- Average Transfer Rate: 0/Sec -- Elapsed Time: 0 sec
2009-07-20 15:05:40 : Re-comparing ...
2009-07-20 15:05:45 : ---- Copying finished ----
2009-07-20 15:05:45 : ---- End ----
2009-07-20 15:05:45 : - Execution Summary -
2009-07-20 15:05:45 : - Added Files - Source: 0 (0) - Target: 0 (0)
2009-07-20 15:05:45 : - Updated Files - Source: 0 (0) - Target: 0 (0)
2009-07-20 15:05:45 : - Deleted Files - Source: 0 (0) - Target: 0 (0)
2009-07-20 15:05:45 : -- Errors (Adding) - Source: 0 (0) - Target: 31 (339.67MB) [ERROR]
2009-07-20 15:05:45 : -- Errors (Updating) - Source: 0 (0) - Target: 247 (7.20GB) [ERROR]
2009-07-20 15:05:45 : - Added Subfolders - Source: 0 - Target: 0
2009-07-20 15:05:45 : - Deleted Subfolders - Source: 0 - Target: 0
2009-07-20 15:05:45 : -- Errors (Adding) - Source: 0 - Target: 2 [ERROR]
2009-07-20 15:05:45 : - Status Summary -
2009-07-20 15:05:45 : - Total Files - Source: 57,886 (45.16GB) - Target: 57,616 (44.82GB)
2009-07-20 15:05:45 : - Excluded Files - Source: 249 (4.10MB) - Target: 10 (41.02KB)
2009-07-20 15:05:45 : - Matched Files - Source: 57,359 (37.62GB) - Target: 57,359 (37.62GB)
2009-07-20 15:05:45 : - Single Files - Source: 31 (339.67MB) - Target: 0 (0)
2009-07-20 15:05:45 : - Newer Files - Source: 2 (2.35GB) - Target: 245 (4.85GB)
2009-07-20 15:05:45 : - Older Files - Source: 245 (4.85GB) - Target: 2 (2.35GB)
2009-07-20 15:05:45 : - Total Subfolders - Source: 6,154 - Target: 6,133
2009-07-20 15:05:45 : - Excluded Subfolders - Source: 23 - Target: 4
2009-07-20 15:05:45 : - Matched Subfolders - Source: 6,129 - Target: 6,129
2009-07-20 15:05:45 : - Single Subfolders - Source: 2 - Target: 0
2009-07-20 15:05:45 : Exit Code: 3. Execution completed with file copy/delete errors. [ERROR]
2009-07-20 15:05:45 : ************************************************************
2009-07-20 15:05:45 : END ID: 200972018527-3565937-6860
2009-07-20 15:05:45 :
I did all possible things that i imagine, but i can copy. And not all the time are the same files that have problem.
Thank you |
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TGRMN Software
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charlybr56
Joined: 20 Jul 2009
Posts: 8
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| Posted: Tue Aug 04, 2009 9:25 pm Post subject: |
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| Hi, No, there is not difference. |
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TGRMN Software
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| Posted: Wed Aug 05, 2009 1:13 am Post subject: |
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Hi, can you please try the new version 2.5 and see if the error still happens and in that case, what is the error message given, thanks
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charlybr56
Joined: 20 Jul 2009
Posts: 8
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| Posted: Wed Aug 05, 2009 4:17 pm Post subject: |
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I did and i have the same error.
Copying "DSC00082.JPG" (568.00KB) ... (Overwriting) ... [Can not create or replace "\\?\UNC\Mybookworld\MYBOOKUSB\WD-USB\Backup disco Mybook\PUBLIC\Multimedia Files\My Pictures\Nuestras\buenos aires\puerto madero mayo 2002\DSC00082.JPG". Access is denied.] Error.
If i want to delete or copy this file from windows explorer i can.
This one is just an example.
If this can help the USB disk is formatted as MAC OS not journal
thank you |
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TGRMN Software
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| Posted: Thu Aug 06, 2009 2:41 am Post subject: |
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Hello
please try activating the option "Copy directly to destination, do not use a temp file...", it's in profile settings->advanced settings
thanks
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charlybr56
Joined: 20 Jul 2009
Posts: 8
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| Posted: Thu Aug 06, 2009 1:23 pm Post subject: |
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It's already in my profile settings. All time i use this option. May be this option don't appear in the log file, but it is as you say.
It seems that the problem is on "copying or overwriting".
Today i run the process and 7 files were deleted. So DELETE is working ok.
Something strange is that i did a fresh copy of all my files 20 days ago without problem, but after that some files that wasn't changed are being copied as if they were changed (and of course not all files). If i see "date modified" in source and target (in compare screen) there is a difference and the "date modified" in target is the date of day that i copied them (i copied using the viceversa pro for the first time).
thank you |
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TGRMN Software
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| Posted: Fri Aug 07, 2009 12:44 am Post subject: |
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Hello
sorry, I see the option now in the log you posted:
**** Copy directly to destination file (do not use a temporary file)
can you please write to support@tgrmn.com : I'd like to send instructions on how to activate the debug mode in ViceVersa PRO 2.5
thanks
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charlybr56
Joined: 20 Jul 2009
Posts: 8
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| Posted: Sat Aug 08, 2009 12:18 am Post subject: |
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Ok, i did
thanks |
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charlybr56
Joined: 20 Jul 2009
Posts: 8
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| Posted: Mon Aug 10, 2009 6:07 pm Post subject: |
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| Did you receive my e-mail? |
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TGRMN Software
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charlybr56
Joined: 20 Jul 2009
Posts: 8
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| Posted: Thu Aug 13, 2009 11:00 pm Post subject: |
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Sorry. After some workaround i realized that the problem is not from your software but some problem from western digital file server inside the My Book World (blue ring) and the USB port. I resolved it changing the format of the USB My book essential attached to it from the USB port.
I that can help someone i can write my configuration and how i resolved the problem. |
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TGRMN Software
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| Posted: Fri Aug 14, 2009 1:59 am Post subject: |
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That would be great! I think it would be very useful to us and other users of the forum if you could add more details on how you solved this problem. thanks
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charlybr56
Joined: 20 Jul 2009
Posts: 8
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| Posted: Fri Aug 14, 2009 5:30 am Post subject: |
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I'll try to explain my configuration, the problem and how i solved the problem.
1. CONFIGURATION and ENVIRONMENT:
a. 2 windows XP Pro computers
b. 2 Mac OS computers (Leopard) - 1 of them is a mac mini as multimedia center
c. 1 Linux OS computer
c. Home LAN
d. 1 TB Western Digital My Book World (blue ring) Network drive (firmware 2.00.18 ) from now on MBWB
e. 1 TB Western Digital My Book Essential Edition 2.0 USB drive from now on MBEU
f. The MBWB is connected to my network and has internal IP 192.168.X.X
g. The MBEU connected to my MBWB trhough USB port in the MBEU
h. WWW Engine (and viceversa pro) in one of my XP PRO computers.
2. WHAT I DO AND HOW I WORK:
a. I use MBWB as my normal storage drive (for example my documents of my XP computers, multimedia files of my mac mini, and so on)
b. I use MBEU as backup drive of my MBWB and i do the backup using www engine and viceversa pro.
c. For security reasons and speed i have some folders in my XP computers and not in the MBWB
d. I have scheduled some viceversa profiles to run each night to transfer files from:
1. My computers drives to MBWB
2. From MBWB to MBEU as final backup
3. THE PROBLEM and SOME ISSUES:
a. The Viceversa profiles runs fine between my drives and MBWB
b. At Western Digital Web Site you'll find that the USB drive (MBEU) attached to MBWB can't write files if MBEU is formated as NTFS
c. But it's supposed that if the MBEU is FAT32 you can read/write. (there is some explanation in Western Digital's web site)
e. Of course i won't use FAT32 for some reasons (//support.microsoft.com/kb/314463)
f. I found googling that if you format MBEU as HFS+ not journaled you can read/write, but does'nt work for me.
g. Then i wrote in the forum because: access denied problem
h. The problem is ONLY when i want to write from MBWB to MBEU 
4. SOLVED:
a. I tried many differents HFS+ formats and all times i got the same problem
b. In some place i found that the file server in the Western Digital My Book Wolrd Blue Rings is a linux server version
c. I Partitioned and formated the MBEU as EXT3 in my linux computer
d. And Voila , Now all is working!!!!!!  |
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