Source or Target Not Accessible VVEngine

[Dave]

Hi,

I have a hosted vm server environment running on windows 2008 and I am having some issues with it.

I have the trial versions of VVPro2 and VVengine2003 installed. I setup a profile and tested it within VVPro and it worked fine. Two-way realtime sync. I am using a target path \\x.x.x.x\uncshare and I have setup the credentials within the profile to be able to access that path. This works fine from VVPro.

The 2008 machines have seperate local admin accounts. I am running the VVEngine as a service, monitoring both source and target. The service is running as the administrator of server 1 (source) and should be using the credentials for the target(server2) from the profile right ?

I am getting Source or Target Not Accessible and nothing is happening.

We are trying to setup a web farm and use VVPro to keep the sites the same. I assume I should have no issue updating any of the site files on either server and have them sync ? For obvious reasons we dont want to leave the server logged on.

Thanks
Dave

[TGRMN Software]

Hello, I think it could be an issue with monitoring the target. Does it work if you switch off the option to monitor the target in the VVEngine profile schedule?
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[Dave]

OK so that works, but I wanted to be able to monitor for changes in the target too.

Is there a fix on the way for this or do I have to purchase another copy of the software for the target and and monitor the source from the target too ?

Will this cause some kind of loop ?

Dave

[TGRMN Software]

Hello,

It's better to install on the target and monitor the local folder there. Monitoring over the network does not always work and if the network is busy changes may be missed. It will not cause a loop.

thanks
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TGRMN Software Support
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[minimini]

I too am having the same problem. I have a requirement to use one NT account for network authentication and another for the VVEngine (both as service and non-service).
My VV profile is configured to use one NT account. When I click the "Test Connection" button, it works without issue. When I configure VVEngine (currently not running as a service) using the top portion of the dialog window with the following checked: "Run every x minutes", "If scheduled run is missed, run at next start-up", and 'configured to run every 1 minute"; it works fine. Even if I check the "Schedule run only if file changes are detected in source and destination" it also works.

But if I clear all the above and check the following, it fails with the "Folder not accessible" error: "Run at strartup", "Run Immediately as soon as source and target are accessible", "If Errors occur, re-run after 1 minute...". I've tried various combinations of the above and it still fails with the same error.

One final thing, my profile is configured to copy using temp file and not directly.

Any ideas?? I must get the latter to work.

Thanks.

[TGRMN Software]

Hi, is this a problem with monitoring the target , that is, if you do not monitor the target no error is given? What path is the target, a maapped drive, UNC path? thanks
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[minimini]

Hi,

It fails with monitoring off or on. The source folder is a UNC path, the target folder is a local path. What's very troublesome is there's no consistency. For example, it's working OK right now with monitoring on. But I fear it will soon fail because it has in the past. What's interesting is that if I configure VVEngine to run every minute with monitring on, it works fine. But having it configured to run *only* if changes are detected seems to behave inconsistently in terms of success and failure, with mostly failures. Is there a way to debug the service because it seems to be attributable to authentication.

Thanks.

[TGRMN Software]

Hi, yes, I think the issue is that if the account running VVEngine is already authenticated with the source folder that needs monitoring (the UNC path), then monitoring works, but if the account is not yet authenticated, then the monitoring fails and VVEngine gives the error message.
thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[minimini]

Thanks. Unfortunately this is a serious limitation because the account I use for VVEngine does not have access to the UNC share. That is why I've specified the account in the profile. I was under the impression that VV can distinguish between the two and keep them separate, and the user account defined in the profile will be the actual account used for authentication. Is this not correct?

And in my case, it doesn't matter if I'm running VVEngine interactively (locally logged on user account) or as a service (either run as local system account or NT user account), neither of these accounts have access to the UNC path.

Is there a workaround for this, or can this be fixed? This feature is the biggest reason we went with VV.

Thanks.

Thanks.

[TGRMN Software]

If you run VVEngine as non-service, can you connect to the unc share with a script before starting VVEngine?
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com