Volume Shadow Copy creation failed

[Volker Gottwald]

I am evaluating VV Pro and have problem running it on the Windows 2003 server and saving "open" files like outlook.pst

I am getting this error:
[Volume Shadow Copy creation failed for C:. VSS_E_UNEXPECTED_PROVIDER_ERROR] Error.

The same software runs flawlessly on my XP Client also with outlook.pst open and is able to back it up.

Is there anything I can adjust/configure on the server? Or is this a VV bug/problem? VV Pro is useless for me, if this does not work

Thanks fpr any help. Without this feature .




******************log file copy***********

Welcome to ViceVersa Pro
ViceVersa PRO 2 Build 2015 (SN101)

-
************************************************************
Profile Started.
************************************************************
Version: ViceVersa PRO 2 Build 2015 (SN101)
Command Line: "C:\Programme\ViceVersa Pro 2\ViceVersa.exe"
System: Windows Server 2003 R2, (Enterprise Edition), (x86-32 Processor) v5.2 Build:3790 Service Pack:2
User: Administrator
Computer: zeus.kreartiv
**** Profile: C:\Dokumente und Einstellungen\Administrator\Eigene Dateien\ViceVersa PRO 2\profile1.fsf
**** - Folders -
**** Source: "C:\outlook_pst\"
**** Target: "E:\outlook\"
**** Include Subfolders: Yes
**** - Comparison Settings -
**** Comparison Type: Size and Timestamp
**** - Execution Settings -
**** Method: Backup (Mirror Source to Target)
**** No overwrite / read-only / error confirmations
**** No archive for deleted/replaced source files
**** No archive for deleted/replaced target files
**** Copy files even if timestamp changes after initial comparison
**** Use 'Volume Shadow Copy' to copy open files for source
**** Do not copy file/folder data streams
Checking source C:\outlook_pst\ ...
Checking target E:\outlook\ ...
Comparing ...
Comparing done.
- Status Summary -
- Total Files - Source: 2 (5,19GB) - Target: 0 (0)
- Excluded Files - Source: 0 (0) - Target: 0 (0)
- Matched Files - Source: 0 (0) - Target: 0 (0)
- Single Files - Source: 2 (5,19GB) - Target: 0 (0)
- Newer Files - Source: 0 (0) - Target: 0 (0)
- Older Files - Source: 0 (0) - Target: 0 (0)
- Total Subfolders - Source: 0 - Target: 0
- Excluded Subfolders - Source: 0 - Target: 0
- Matched Subfolders - Source: 0 - Target: 0
- Single Subfolders - Source: 0 - Target: 0
- To Do - Backup (Mirror Source to Target)
- Files to Add - Source: 0 (0) - Target: 2 (5,19GB)
- Files to Update - Source: 0 (0) - Target: 0 (0)
- Files to Delete - Source: 0 (0) - Target: 0 (0)
- Subfolders to Add - Source: 0 - Target: 0
- Subfolders to Delete - Source: 0 - Target: 0

---- Start Execution ----
---- Backup (Mirror Source to Target) (Source: C:\outlook_pst\ Target: E:\outlook\) ----
---- Start copying ----
-- Copying to target...
Initializing Volume Shadow Copy DLL ...
Creating Volume Shadow Copy for C: ... [Volume Shadow Copy creation failed for C:. VSS_E_UNEXPECTED_PROVIDER_ERROR]
[Volume Shadow Copy creation failed for C:. VSS_E_UNEXPECTED_PROVIDER_ERROR] Error.
Copying file C:\outlook_pst\archive.pst <to> E:\outlook\archive.pst (3,61GB) [Can not open "C:\outlook_pst\archive.pst". The file is being used by Windows or another program.] [ERROR].
Copying file C:\outlook_pst\Outlook.pst <to> E:\outlook\Outlook.pst (1,59GB) [Can not open "C:\outlook_pst\Outlook.pst". The file is being used by Windows or another program.] [ERROR].
-- Done: 0 (0) Err: 2 (5,19GB) Skipped: 0 (0) Tot: 2 (5,19GB) --
-- Average Transfer Rate: 0/Sec -- Elapsed Time: 0 sec
Re-comparing ...
---- Copying finished ----
---- End ----
- Execution Summary -
- Added Files - Source: 0 (0) - Target: 0 (0)
- Updated Files - Source: 0 (0) - Target: 0 (0)
- Deleted Files - Source: 0 (0) - Target: 0 (0)
-- Errors (Adding) - Source: 0 (0) - Target: 2 (5,19GB) [ERROR]
- Added Subfolders - Source: 0 - Target: 0
- Deleted Subfolders - Source: 0 - Target: 0
- Status Summary -
- Total Files - Source: 2 (5,19GB) - Target: 0 (0)
- Excluded Files - Source: 0 (0) - Target: 0 (0)
- Matched Files - Source: 0 (0) - Target: 0 (0)
- Single Files - Source: 2 (5,19GB) - Target: 0 (0)
- Newer Files - Source: 0 (0) - Target: 0 (0)
- Older Files - Source: 0 (0) - Target: 0 (0)
- Total Subfolders - Source: 0 - Target: 0
- Excluded Subfolders - Source: 0 - Target: 0
- Matched Subfolders - Source: 0 - Target: 0
- Single Subfolders - Source: 0 - Target: 0

[Volker Gottwald]

Gladly I found the cause of this problem myself. I just want to share the solution, since many others may have the same issue end never found the solution:

Searching the internet I found this link: ... wilderssecurity.com/showthread.php?p=855502

And here I was reading about Acronis Software.

About a year ago I had installed Acronis True Image on my server, which, since it did not work like expected, had been unistalled a few days later. Unfortunately the uninstall obviously does not remove everything and most important of all: the VSS features of Windows remain corrupted.

So I used the advice in the thread and did this:

Click Start->run->cmd and use the following command
regsvr32 /u \windows\system32\snapapivss.dll

to unregister snapapivss.dll, which was a left over from the Acronis instalation.

And now VV Pro works just fine ...

[TGRMN Software]

Thanks for posting the solution!
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http://www.tgrmn.com
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