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Request for resending Product Key

 
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btrautman



Joined: 06 Mar 2008
Posts: 6
PostPosted: Tue May 12, 2009 9:05 pm    Post subject: Request for resending Product Key Reply with quote
I wrote the Sales department about 3 weeks ago asking them to resend our product key. I have not heard anything from them. I forwarded the original request today makine a 2nd request for product key to be emailed.

Bob T.
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759
PostPosted: Wed May 13, 2009 7:04 am    Post subject: Reply with quote
Hello Bob, this is strange as we usually resend product keys within 24 to 48 hours from receiving the request. I will check all received e-mail again and follow up asap. thanks!
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btrautman



Joined: 06 Mar 2008
Posts: 6
PostPosted: Wed May 13, 2009 11:36 pm    Post subject: Reply with quote
I appreciate you looking into this. As of yet I haven't heard or seen anything.

Bob
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759
PostPosted: Thu May 14, 2009 12:12 pm    Post subject: Reply with quote
Hello, please resend request to support@tgrmn.com just to be sure, thanks
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759
PostPosted: Fri May 15, 2009 4:06 am    Post subject: Reply with quote
Hello

I have resent the e-mail with your reg code again, please check the spam filter to make sure it's not trapped in there....

thanks!
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