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GregE
Joined: 15 Jul 2008
Posts: 48
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 Posted: Mon Mar 23, 2009 2:12 am Post subject: Disabled Profiles that should be Enabled |
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A developer emailed me today to say that VV hadn't synch'ed our directories since 3/08/2009, 14 days ago. When I opened VVEngine webpage, I saw that all of the profiles were disabled. The VVEngine service is set to automatically start, and it's status was "Started."
We have VV and VVE installed on 4 servers. All 4 servers had this happen, all on the same day.
Looking further, the time was just before 2:00am. The changeover to Daylight Savings Time looks to be the culprit.
Is this a known issue? Manual intervention needed at DST changeover? |
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TGRMN Software
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googlymoogly
Joined: 07 Mar 2009
Posts: 4
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| Posted: Sat Jun 27, 2009 4:34 pm Post subject: |
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Old topic but...
VVEngine disables any profile as soon as it is modified by using ViceVersa. Could be the reason? |
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
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| Posted: Sun Jun 28, 2009 8:40 am Post subject: |
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Hello
yes, if a profile is modified and saved by ViceVersa, the profile gets disabled by VVEngine, it's by design.
thanks
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GregE
Joined: 15 Jul 2008
Posts: 48
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| Posted: Fri Mar 18, 2011 12:17 am Post subject: |
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The start of Daylight Savings Time caused this problem again. (I assume it happened last year too but I didn't post it here. It seems consistent.)
Developers contacted me today that nothing had replicated since March 12. Sure enough, the last time the profiles ran was just before the 02:00am DST time change, and all profiles were disabled.
VVPro 2 - Build 2015 |
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GregE
Joined: 15 Jul 2008
Posts: 48
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| Posted: Fri Mar 18, 2011 7:23 pm Post subject: |
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Earlier in this discussion it was said that this is not a known issue. Now it's said it's "fixed" in 2.5.
Since it was an issue that was fixed, can I upgrade to 2.5 at no charge? I only need the bug fixed in the product I already paid for, version 2. I don't need 2.5 features so I don't need to buy it. I just need version 2 but without the bug. |
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TGRMN Software
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terrid8502
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| Posted: Tue Mar 22, 2011 2:52 pm Post subject: Disabled Profiles that should be Enabled |
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This fix may have worked for the DLT, but something else must have happened. All my profiles became disabled yesterday at 12:20 something... and I didn't change them. I had to go thru today and get everything back up and running.
Any idea what may have caused that? I have 30+ jobs running hitting multiple servers.. each of them was disabled at the same time yesterday.
I am using VV Engine 2.0 and VVPro 2.5 (build 2502)
any help is appreciated
terri |
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TGRMN Software
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Joined: 10 Jan 2005
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| Posted: Wed Mar 23, 2011 1:18 am Post subject: |
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Please check VVEngine.log and also the Windows Event Log in case VVEngine logged any issues. Let me know what you find, thanks
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TGRMN Software
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