VVEngine Service does not start

[Logdan]

Hello,

I am using the VVEngine and running it as a Service over many computers. Most of them are doing ok, however some keep having a issue where the service will not stay running. Attempting to start the service just results in it being stoped a few seconds later.

All the computers doing this are running Vista x86.

I know there is more information that probably needs to be provided, but I can't find any specific error messages from the VVEngine anywhere. Let me know if there is any specific information that might help to resolve this problem.

Thanks.

[TGRMN Software]

Hello

Can you please send the files VVEngine.log , VVEngine.xml and VVEngine.db to support@tgrmn.com

These files are in the Application Data folder of the account running VVEngine.

It would be useful if you can send the same files also for a machine that is running properly.

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[Logdan]

Sorry for the delay, I'll send those out from folks who are having this problem.

Quick question; if the account being used to run the engine is the local system account, where would these logs be located?

Thanks.

[TGRMN Software]

Hello

In Vista the files would be under
C:\Windows\system32\config\systemprofile\AppData\Roaming\VVEngine\
for the local system account

thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com