Explanation for error messages and possible solutions

mtwalsh · Joined: 29 Jul 2007 Posts: 3

I am using both ViceVersa Pro desktop and server editions as well as VV engine, but am having problems determining reason for the error messages and possible solutions. For example, we are repeatedly getting the message “Can not copy NTFS Additional File Streams of file”, but we are not trying to NTFS permissions or streams. We also get the message “The handle is invalid.”, and “The request is not supported.” I have tried searching your knowledgebase and the forum, but the number of responses are overwhelming. If I narrow the search, nothing is found

ViceVersa is a great backup program, but the lack of good documentation and support is making it almost impossible to use.

Any suggestions

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hello, please try switching off the option to copy NTFS and data streams , it is under profile setting->advanced settings -> details. Let me know if the other two errors are still happening when this option is off. thanks!
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mtwalsh · Joined: 29 Jul 2007 Posts: 3

Please review my post. The option to copy NTFS permissions or streams WAS NOT checked.