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Explanation for error messages and possible solutions

 
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mtwalsh



Joined: 29 Jul 2007
Posts: 3

PostPosted: Fri Nov 14, 2008 9:15 pm    Post subject: Explanation for error messages and possible solutions Reply with quote

I am using both ViceVersa Pro desktop and server editions as well as VV engine, but am having problems determining reason for the error messages and possible solutions. For example, we are repeatedly getting the message “Can not copy NTFS Additional File Streams of file”, but we are not trying to NTFS permissions or streams. We also get the message “The handle is invalid.”, and “The request is not supported.” I have tried searching your knowledgebase and the forum, but the number of responses are overwhelming. If I narrow the search, nothing is found

ViceVersa is a great backup program, but the lack of good documentation and support is making it almost impossible to use.

Any suggestions
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759

PostPosted: Sat Nov 15, 2008 2:35 am    Post subject: Reply with quote

Hello, please try switching off the option to copy NTFS and data streams , it is under profile setting->advanced settings -> details. Let me know if the other two errors are still happening when this option is off. thanks!
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mtwalsh



Joined: 29 Jul 2007
Posts: 3

PostPosted: Sun Nov 16, 2008 7:09 pm    Post subject: Reply with quote

Please review my post. The option to copy NTFS permissions or streams WAS NOT checked.
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