Vista error starting VVLauncher service

zeidman · Joined: 10 Nov 2008 Posts: 4

I have been running ViceVersa on XP as a service for a while and it has worked fine. I recently bought a new computer running Vista and reinstalled ViceVersa. Whenever the service tries to start I get a run time error (Microsoft Visual C++ runtime error).

When I bring up the VVLauncher app and press start I get this error message. When I then press stop the icon appears in the windows tray and it works fine but have to do this every day after it has crashed.

Has anyone seen this before or no of a solution?

Thanks

David

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hello

under which account are you running the service?
do you have the files VVLauncher.dmp and VVLauncer.rpt in the installaiton folder? Can you send them to support please,

thanks!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

zeidman · Joined: 10 Nov 2008 Posts: 4

I am running as an admin user (I have turned off the UAC). I do not have either of these files on my machine! As it happens today was the first time that I turned on my machine and I didn't get the error message.

David

rvlaming · Joined: 29 Oct 2008 Posts: 11

I have the same problem with a Vista Machine overhere. Did you get a solution for this problem yet?
Despite the error-message the service is working fine overhere but I like to get rid of the error as well.

Guest · Posted: Mon Dec 15, 2008 2:40 pm Post subject:

No, I never got it fixed. It is strange because sometimes I boot up and it works fine but the majority of times it fails.

David