[problem solved] source file not found

[rvlaming]

I'm new to this tool and I must say I like the functionality. I have one problem however, hopefully anyone can help me out.

Operating system: Windows Vista 32
Source folder: \\MAXMEDIA\rick\esther\ where MAXMEDIA is a NAS (network drive) with password X
Destination drive: Local drive on computer VLAMING3
ViceVersa installed on user-account \\VLAMING3\rick with password Y

With ViceVersa 2 PRO I can make a backup, all works fine.
But if I schedule this profile with VVScheduler I got the error: "Source folder not found".

Does anyone know what is the problem?
The log is:
[ERROR] Source: folder "\\MAXMEDIA\rick\esther\" not found. Logon failure: unknown user name or bad password.
2008-10-29 21:23:13 : Exit Code: 13. Source folder not found. [ERROR]

Within the task I specified "run as" as VLAMING-3\Rick
I can't find a way to specify the location off the source-drive, the user and the password.

[TGRMN Software]

Hello

Does the NAS need a user K and password X to login?
Does the error in VVScheduler appear when logged out from the computer or also when logged-in as \\VLAMING3\rick ?
Did you try entering the user name and password for the NAS in the profile settings -> folders -> network ? If yes, which user did you enter?

thanks!
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[rvlaming]

[TGRMN Software]

Could you post the log showing a run ending with "Execution not completed", thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[rvlaming]

I'm sorry but the log-part showing above is a result of the manual execution from within ViceVersa Pro itself. Not the result of a forced run from within VVScheduler. At that moment I thought only the scheduler did log things.

As you will see in the log-part beneath there is still a connection problem although when I hit the "test connection" button from within the network-setting within the profile it says "Connected to "\\MAXMEDIA""

The log-file output which comes from the VVScheduler run now looks as follows:
2008-10-31 08:00:00 :
2008-10-31 08:00:00 : -
2008-10-31 08:00:00 : START ID: 20081031700-2857376-4856
2008-10-31 08:00:00 : ************************************************************
2008-10-31 08:00:00 : Profile Started.
2008-10-31 08:00:00 : ************************************************************
2008-10-31 08:00:00 : Version: ViceVersa PRO 2 Build 2015 (SN101)
2008-10-31 08:00:00 : Command Line: "c:\program files\viceversa pro 2\viceversa.exe" "e:\backup\profile esther_z.fsf" /hiddenautoexec
2008-10-31 08:00:00 : System: Windows Vista (Home Premium), (Media Center Edition), (x86-32 Processor) v6.0 Build:6001 Service Pack:1
2008-10-31 08:00:00 : User: Rick
2008-10-31 08:00:00 : Computer: VLAMING-3
2008-10-31 08:00:00 : **** Profile: e:\backup\profile esther_z.fsf
2008-10-31 08:00:00 : **** - Folders -
2008-10-31 08:00:00 : **** Source: "\\MAXMEDIA\rick\esther\"
2008-10-31 08:00:00 : **** Target: "E:\backup\estherviceversa\" (Archived)
2008-10-31 08:00:00 : **** Include Subfolders: Yes
2008-10-31 08:00:00 : **** Network: connect to "\\MAXMEDIA\" with user "rick" and disconnect when done
2008-10-31 08:00:00 : **** - Comparison Settings -
2008-10-31 08:00:00 : **** Comparison Type: Size and Timestamp
2008-10-31 08:00:00 : **** - Execution Settings -
2008-10-31 08:00:00 : **** Method: Backup (Mirror Source to Target)
2008-10-31 08:00:00 : **** No overwrite / read-only / error confirmations
2008-10-31 08:00:00 : **** Log File: "E:\backup\logesther.log" (max 10000 KB)
2008-10-31 08:00:00 : **** No archive for deleted/replaced source files
2008-10-31 08:00:00 : **** Archive deleted/replaced target files to: "E:\backup\estherarchief\"
2008-10-31 08:00:00 : **** Archive max. 10 copies per file
2008-10-31 08:00:00 : **** Append Source/Target path to archive folder(s)
2008-10-31 08:00:00 : Connecting to "\\MAXMEDIA" with user "rick" ...
2008-10-31 08:00:01 : Disconnected from \\MAXMEDIA
2008-10-31 08:00:01 : [ERROR] "\\MAXMEDIA" is not accessible using the credentials entered in the profile settings. Logon failure: unknown user name or bad password.
2008-10-31 08:00:01 : Exit Code: 2. Execution not completed. [ERROR]
2008-10-31 08:00:01 : ************************************************************
2008-10-31 08:00:01 : END ID: 20081031700-2857376-4856
2008-10-31 08:00:01 :

[TGRMN Software]

Hello

try using

VLAMING-3\rick
as the account running the task in VVScheduler

and

MAXMEDIA\rick
or
VLAMING-3\rick
as the user to connect to the MAXMEDIA

thanks,
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[rvlaming]

[rvlaming]

Is support giving up?

It looks like the problem described with sticky thread about exit code 2 which was solved by something that the author did test before but suddenly solved the problem...

It looks like there is some problem with the order in doing things...

I did try the same things multiple times but no solution yet.

Also tried to connect to a different computer on the LAN but there the same problem.

Help.... I hope it can be solved because I like to really use this software.

[TGRMN Software]

Hi, I think Vista may be the culprit here....
Can you try "Connect using default user's credential", if you did not already, under profile settings ->folders -> network, thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

[rvlaming]

[TGRMN Software]

Great that a solution could be found!
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com