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Re-Intsallation problems

 
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mheller1@nycap.rr.com



Joined: 21 Oct 2008
Posts: 2
PostPosted: Tue Oct 21, 2008 4:22 pm    Post subject: Re-Intsallation problems Reply with quote
I had a problem upgrading my version of ViceVersa, so I uninstalled the old version. When I tried to install the upgrade, it fails and I receive the following error message:

Ipersist file:: save failed; code 0x8007005 Access is denied


Suggestions?
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Mark L. Heller
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Wed Oct 22, 2008 3:04 am    Post subject: Reply with quote
Hi, is this happening on Vista? Based on the error text it seems that the installer cannot write the program files to the installation folder.
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mheller1@nycap.rr.com



Joined: 21 Oct 2008
Posts: 2
PostPosted: Wed Oct 22, 2008 9:23 pm    Post subject: Reply with quote
Sorry for the omission - my machine is an XP home SP2
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Mark L. Heller
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Joined: 10 Jan 2005
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PostPosted: Thu Oct 30, 2008 1:43 am    Post subject: Reply with quote
Hello

check file / folder permissions of the installation folder: it looks like the ViceVersa installer is not able to write files in there...

thanks
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