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Further issues deleting empty folders (Build 2015)

 
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TeeCee
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PostPosted: Sun Aug 10, 2008 12:06 pm    Post subject: Further issues deleting empty folders (Build 2015) Reply with quote

Hello,

I have a problem with the latest build in that it seems to be unable to remove empty target folders showing error message -

Code:
[Can not delete folder "\\Freenas\stripe2\TOSEC\Sega\Mega-CD & Sega CD\Coverdiscs\". The directory is not empty.] [ERROR].


The folder is definitely empty. I read http://www.tgrmn.com/web/forum/viewtopict2128.htm and saw a similar, but not identical issue. Further, this behavious doesn't occur on all empty target folders, just most.

Any help would be appreciated... and thanks for a great product.

Cheers,
TeeCee[/code]
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763

PostPosted: Mon Aug 11, 2008 4:43 am    Post subject: Reply with quote

Hello, can you post the profile log or send to support@tgrmn.com
thanks
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TeeCee
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PostPosted: Mon Aug 11, 2008 4:58 pm    Post subject: Reply with quote

As requested.... hopefully nothing too incriminating in there!!!

Code:

2008-08-11 17:49:06 :   
2008-08-11 17:49:06 :  -
2008-08-11 17:49:06 : START ID: 200881116496-3434312-132040
2008-08-11 17:49:06 : ************************************************************
2008-08-11 17:49:06 : Profile Started.
2008-08-11 17:49:06 : ************************************************************
2008-08-11 17:49:06 : Version: ViceVersa PRO 2 Build 2015 (SN101)
2008-08-11 17:49:06 : Command Line: "c:\program files\viceversa pro 2\viceversa.exe" "F:\ViceVersa PRO 2\E_TOSEC - Stripe2_TOSEC.fsf" /hiddenautoexec /wait
2008-08-11 17:49:06 : System: Windows XP (Professional), (x86-32 Processor) v5.1 Build:2600 Service Pack:2
2008-08-11 17:49:06 : User: Nigel Fletcher
2008-08-11 17:49:06 : Computer: Alpha
2008-08-11 17:49:06 : **** Profile: F:\ViceVersa PRO 2\E_TOSEC - Stripe2_TOSEC.fsf
2008-08-11 17:49:06 : **** - Folders -
2008-08-11 17:49:06 : **** Create sources/targets that do not exist
2008-08-11 17:49:06 : **** Exclude hidden files
2008-08-11 17:49:06 : **** Exclude system files
2008-08-11 17:49:06 : **** Exclude hidden subfolders
2008-08-11 17:49:06 : **** Exclude system subfolders
2008-08-11 17:49:06 : **** - Comparison Settings -
2008-08-11 17:49:06 : **** Comparison Type: Size and Timestamp
2008-08-11 17:49:06 : **** Ignore 2 seconds difference
2008-08-11 17:49:06 : **** - Execution Settings -
2008-08-11 17:49:06 : **** Method: Backup (Mirror Source to Target)
2008-08-11 17:49:06 : **** No overwrite / read-only / error confirmations
2008-08-11 17:49:06 : **** Log File: "F:\ViceVersa PRO 2\TOSEC.log" (max 10000 KB) (empty log file each run)
2008-08-11 17:49:06 : **** No archive for deleted/replaced source files
2008-08-11 17:49:06 : **** No archive for deleted/replaced target files
2008-08-11 17:49:06 : **** Copy file/folder permissions
2008-08-11 17:49:06 : **** Verify successful file copy by checking file CRC
2008-08-11 17:49:06 : **** Replace newer target files with older source files (backup only)
2008-08-11 17:49:07 : Checking source E:\TOSEC\ ...
2008-08-11 17:50:06 : Checking target \\Freenas\stripe2\TOSEC\ ...
2008-08-11 17:52:07 : Comparing ...
2008-08-11 17:52:11 : Comparing done.
2008-08-11 17:52:11 : Checking source E:\TOSEC WIP\ ...
2008-08-11 17:52:22 : Checking target \\Freenas\stripe2\TOSEC WIP\ ...
2008-08-11 17:56:44 : Comparing ...
2008-08-11 17:56:45 : Comparing done.
2008-08-11 17:56:46 : - Status Summary -
2008-08-11 17:56:46 : - Total Files - Source: 385,508 (1,439.42GB) - Target: 385,508 (1,439.42GB)
2008-08-11 17:56:46 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Matched Files - Source: 385,508 (1,439.42GB) - Target: 385,508 (1,439.42GB)
2008-08-11 17:56:46 : - Single Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Newer Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Older Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Total Subfolders - Source: 1,354 - Target: 1,363
2008-08-11 17:56:46 : - Excluded Subfolders - Source: 0 - Target: 0
2008-08-11 17:56:46 : - Matched Subfolders - Source: 1,354 - Target: 1,354
2008-08-11 17:56:46 : - Single Subfolders - Source: 0 - Target: 9
2008-08-11 17:56:46 : - To Do - Backup (Mirror Source to Target)
2008-08-11 17:56:46 : - Files to Add - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Files to Update - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Files to Delete - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Subfolders to Add - Source: 0 - Target: 0
2008-08-11 17:56:46 : - Subfolders to Delete - Source: 0 - Target: 9
2008-08-11 17:56:46 :   
2008-08-11 17:56:46 : ---- Start Execution ----
2008-08-11 17:56:46 : ---- Backup (Mirror Source to Target) (Source: E:\TOSEC\ | E:\TOSEC WIP\  Target: \\Freenas\stripe2\TOSEC\ | \\Freenas\stripe2\TOSEC WIP\) ----
2008-08-11 17:56:46 : ---- Start deleting ----
2008-08-11 17:56:46 : -- Deleting from target ...
2008-08-11 17:56:46 : Deleting folder \\Freenas\stripe2\TOSEC\Sega\Mega-CD & Sega CD\Coverdiscs\ [Can not delete folder "\\Freenas\stripe2\TOSEC\Sega\Mega-CD & Sega CD\Coverdiscs\". The directory is not empty.] [ERROR].
2008-08-11 17:56:46 : Deleting folder \\Freenas\stripe2\TOSEC\IBM\PC Compatible\Diskimages\5.25''\ [Can not delete folder "\\Freenas\stripe2\TOSEC\IBM\PC Compatible\Diskimages\5.25''\". The directory is not empty.] [ERROR].
2008-08-11 17:56:46 : Deleting folder \\Freenas\stripe2\TOSEC\IBM\PC Compatible\Diskimages\3.5''\ [Can not delete folder "\\Freenas\stripe2\TOSEC\IBM\PC Compatible\Diskimages\3.5''\". The directory is not empty.] [ERROR].
2008-08-11 17:56:46 : Deleting folder \\Freenas\stripe2\TOSEC\IBM\PC Compatible\Diskimages\ [Can not delete folder "\\Freenas\stripe2\TOSEC\IBM\PC Compatible\Diskimages\". The directory is not empty.] [ERROR].
2008-08-11 17:56:46 : Deleting folder \\Freenas\stripe2\TOSEC\IBM\PC Compatible\CD\Games\ [Can not delete folder "\\Freenas\stripe2\TOSEC\IBM\PC Compatible\CD\Games\". The directory is not empty.] [ERROR].
2008-08-11 17:56:46 : Deleting folder \\Freenas\stripe2\TOSEC\IBM\PC Compatible\CD\Coverdiscs\ [Can not delete folder "\\Freenas\stripe2\TOSEC\IBM\PC Compatible\CD\Coverdiscs\". The directory is not empty.] [ERROR].
2008-08-11 17:56:46 : Deleting folder \\Freenas\stripe2\TOSEC\IBM\PC Compatible\CD\ [Can not delete folder "\\Freenas\stripe2\TOSEC\IBM\PC Compatible\CD\". The directory is not empty.] [ERROR].
2008-08-11 17:56:46 : Deleting folder \\Freenas\stripe2\TOSEC\IBM\PC Compatible\Boot Disks\ [Can not delete folder "\\Freenas\stripe2\TOSEC\IBM\PC Compatible\Boot Disks\". The directory is not empty.] [ERROR].
2008-08-11 17:56:46 : Deleting folder \\Freenas\stripe2\TOSEC\IBM\PC Compatible\ [Can not delete folder "\\Freenas\stripe2\TOSEC\IBM\PC Compatible\". The directory is not empty.] [ERROR].
2008-08-11 17:56:46 : -- Done: 0 (0)  Err: 9 (0)  Skipped: 0 (0)  Tot: 9 (0) --
2008-08-11 17:56:46 : -- Objects Deleted per Second: 0.00 -- Elapsed Time: 0 sec
2008-08-11 17:56:46 : Re-comparing ...
2008-08-11 17:56:46 : ---- Deleting finished ----
2008-08-11 17:56:46 : ---- End ----
2008-08-11 17:56:46 : - Execution Summary -
2008-08-11 17:56:46 : - Added Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Updated Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Deleted Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Added Subfolders - Source: 0 - Target: 0
2008-08-11 17:56:46 : - Deleted Subfolders - Source: 0 - Target: 0
2008-08-11 17:56:46 : -- Errors (Deleting) - Source: 0 - Target: 9  [ERROR]
2008-08-11 17:56:46 : - Status Summary -
2008-08-11 17:56:46 : - Total Files - Source: 385,508 (1,439.42GB) - Target: 385,508 (1,439.42GB)
2008-08-11 17:56:46 : - Excluded Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Matched Files - Source: 385,508 (1,439.42GB) - Target: 385,508 (1,439.42GB)
2008-08-11 17:56:46 : - Single Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Newer Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Older Files - Source: 0 (0) - Target: 0 (0)
2008-08-11 17:56:46 : - Total Subfolders - Source: 1,354 - Target: 1,363
2008-08-11 17:56:46 : - Excluded Subfolders - Source: 0 - Target: 0
2008-08-11 17:56:46 : - Matched Subfolders - Source: 1,354 - Target: 1,354
2008-08-11 17:56:46 : - Single Subfolders - Source: 0 - Target: 9
2008-08-11 17:56:47 : Exit Code: 3. Execution completed with file copy/delete errors.  [ERROR]
2008-08-11 17:56:47 : ************************************************************
2008-08-11 17:56:47 : END ID: 200881116496-3434312-132040
2008-08-11 17:56:47 : 
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763

PostPosted: Tue Aug 12, 2008 1:29 am    Post subject: Reply with quote

mmmmmm , I do not know why ViceVersa is not able to delete these 9 folders.... are you able to delete them using Windows Explorer? thanks
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TeeCee
Guest





PostPosted: Tue Aug 12, 2008 10:43 am    Post subject: Reply with quote

Yes, explorer removes them fine using the same login credentials as ViceVersa is using so that pretty much rules out a permissions issue which is what I initially thought.

The target machine is running FreeNAS and Windows sees the volumes via CIFS. This has only recently become an issue though.
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Dannyh
Guest





PostPosted: Wed Sep 03, 2008 6:24 am    Post subject: I had the same problem Reply with quote

The problem came up when you exclude files (*.tmp) ect
if there is a tmp or an excluded file in source or destination location it won't delete the folder

remove the temp files and it works fine

dh
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Guest






PostPosted: Tue Sep 09, 2008 10:10 am    Post subject: Reply with quote

No, these folders really ARE empty.
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TeeCee
Guest





PostPosted: Tue Sep 09, 2008 12:40 pm    Post subject: Reply with quote

I have an idea what *might* be the problem. In UFS (which is the target FS) "." and ".." exist as files within a folder - even an empty one!! This could be fooling VV into think the folder aint empty.

Maybe this is turning into a feature request, aka an option in each profile to ignore "." and "..".

Comments from the staff would be welcomed.
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rob51i03



Joined: 23 Jan 2009
Posts: 1

PostPosted: Fri Jan 23, 2009 3:41 pm    Post subject: <<BUMP>> Reply with quote

I'm having exactly the same issue as Guest is having, where VVPro Build 2014 is unable to delete target folders that really ARE empty. Anyone managed to find a fix for this? I could possibly upgrade to build 2015 but there's nothing in the Release List to indicate this issue has been addressed so I don't want to waste my time.

We have an additional challenge in that filepaths > 256 characters often exist on our SCSI Attached Storage Array, so we use the "\\?\" prefix on source and target as per TRGMN advice to ensure this is overcome.

Server is running Win2003 R2 SP2 and uses VVEngine running as a service logged in as the Local Administrator. File system is NTFS.

I would post the latest log file but it reported 421 folders it couldn't delete, so the log file is a bit of a monster. I haven't been able to find a single one of those folders that actually is not empty.

Any help would be greatly appreciated.
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