Further issues deleting empty folders (Build 2015)

TeeCee · Guest

Hello,

I have a problem with the latest build in that it seems to be unable to remove empty target folders showing error message -

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hello, can you post the profile log or send to support@tgrmn.com
thanks
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TeeCee · Guest

As requested.... hopefully nothing too incriminating in there!!!

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

mmmmmm , I do not know why ViceVersa is not able to delete these 9 folders.... are you able to delete them using Windows Explorer? thanks
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TeeCee · Guest

Yes, explorer removes them fine using the same login credentials as ViceVersa is using so that pretty much rules out a permissions issue which is what I initially thought.

The target machine is running FreeNAS and Windows sees the volumes via CIFS. This has only recently become an issue though.

Dannyh · Guest

The problem came up when you exclude files (*.tmp) ect
if there is a tmp or an excluded file in source or destination location it won't delete the folder

remove the temp files and it works fine

dh

Guest · Posted: Tue Sep 09, 2008 10:10 am Post subject:

No, these folders really ARE empty.

TeeCee · Guest

I have an idea what *might* be the problem. In UFS (which is the target FS) "." and ".." exist as files within a folder - even an empty one!! This could be fooling VV into think the folder aint empty.

Maybe this is turning into a feature request, aka an option in each profile to ignore "." and "..".

Comments from the staff would be welcomed.

rob51i03 · Joined: 23 Jan 2009 Posts: 1

I'm having exactly the same issue as Guest is having, where VVPro Build 2014 is unable to delete target folders that really ARE empty. Anyone managed to find a fix for this? I could possibly upgrade to build 2015 but there's nothing in the Release List to indicate this issue has been addressed so I don't want to waste my time.

We have an additional challenge in that filepaths > 256 characters often exist on our SCSI Attached Storage Array, so we use the "\\?\" prefix on source and target as per TRGMN advice to ensure this is overcome.

Server is running Win2003 R2 SP2 and uses VVEngine running as a service logged in as the Local Administrator. File system is NTFS.

I would post the latest log file but it reported 421 folders it couldn't delete, so the log file is a bit of a monster. I haven't been able to find a single one of those folders that actually is not empty.

Any help would be greatly appreciated.