Exit status code 9

[makilpatrick]

I have been using VV Pro for 26 days and the last two days the job is getting a exit code 9, unable to open database.

The database is 307 MB in size. I have checked an nothing else is running that would have the DB open, no AV running as well.

Is there a repair utility?

What other options do I have to resolve the issue?

Mark

[TGRMN Software]

Hello

- Make sure oyu are using the latest build (2014).
- If you are on Vista, make sure you are running using "Run As Administrator"
- Is there enough space on disk?
- Try resetting the database, in the profile settings->execution, select "Reset Database"

thanks
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[makilpatrick]

- I am using build (2014)
- It is on a Windows 2003 Server, the job runs using the administrator account. I have 2 other jobs that are working fine. Each with their own DB
- I have 3.44 GB free space
- I will try resetting the DB and get back tomorrow.

Mark

[makilpatrick]

That has resolved the issue.

So anytime this happens I would reset the DB?

So I guess the DB is really only being used for the current running job and not needed for historyical purposes.

Mark

[TGRMN Software]

Hello, this should not happen again, if it does please send us the tracking database so we can review. thanks!
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[makilpatrick]

It happened during last nights backup. How should I send you the file? It is 307 MB.

Mark

[TGRMN Software]

Do you need to sync or backup/replicate?
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[makilpatrick]

I am doing backup with archive enabled. Keeping archived files for 30 days.

Mark

[TGRMN Software]

Maybe this is an out-of-memory error. Each profile can handle approx 1 million files. I would recommend that you just switch-off the tracking database, because it is not needed for backup. It is only needed for synchronization. thanks
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TGRMN Software Support
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http://www.compareandmerge.com

[makilpatrick]

So based on the job listed below I do not need the tracking DB.

[Settings]
; ******* Source
Source Folder=\\rdgf04\caseware\ | \\rdgf04\bmctax_packages\ | \\rdgf04\OUTTAX_PACKEGES\ | \\rdgf04\caseware_arc\
; ******* Target
Target Folder=f:\rdgf04\caseware\ | f:\rdgf04\bmctax_packages\ | f:\rdgf04\outtax_packeges\ | f:\rdgf04\caseware_arc\
; ******* values for Lock Source: (0=No) (1=Yes)
Lock Source=0
; ******* values for Lock Target: (0=No) (1=Yes)
Lock Target=0
; ******* values for Continue even if sources/targets do not exist: (0=No) (1=Yes)
Continue even if sources/targets do not exist=0
; ******* values for Create sources/targets that do not exist: (0=No) (1=Yes)
Create sources/targets that do not exist=1
Connect to network with default user credentials=0
Connect to network with credentials=1
; *******
Connect network path=\\rdgf04\
; *******
Connect user=admin
; *******
Connect password=010101991C0602AEC45DEC9ED3BFE217828C68B235BBC38ADE9BFC6620A608AC5065A01490C51B686BA1A1C8CC17C978E26DD1
Disconnect from network when done=0
; *******
Include Subfolders Flags=1|1|1|1
; ******* values for Comparison Type: (0=Size and Timestamp) (1=CRC) (2=Both)
Comparison Type=0
; ******* values for Ignore 2 seconds difference: (0=No) (1=Yes)
Ignore 2 seconds difference=0
; ******* values for Ignore any second difference: (0=No) (1=Yes)
Ignore any second difference=0
; ******* values for Ignore 1 hour difference: (0=No) (1=Yes)
Ignore 1 hour difference=0
CRC Chunk Size in Bytes=0
; ******* values for Ignore File Size: (0=No) (1=Yes)
Ignore File Size=0
; ******* values for Ignore Timestamp: (0=No) (1=Yes)
Ignore Timestamp=0
; ******* values for Execution Method: (0= ) (1=Synchronization) (2=Backup (Mirror Source to Target)) (3=Replication (Augment Target)) (4=Replication (Refresh Target)) (5=Replication (Update Target)) (6=Consolidation)
Execution Method=2
; ******* values for UnatSync: (0=No) (1=Yes)
UnatSync=1
Copy File Permissions=0
Copy File/Folder Permissions=1
Copy File/Folder Auditing=0
Copy File/Folder Owner=0
Do Not Copy File/Folder Data Streams=0
Use Volume Shadow Copy=0
; ******* values for Use Volume Shadow Copy For: (0=Source) (1=Target) (2=Both)
Use Volume Shadow Copy For=0
; ******* values for No empty source/target check: (0=No) (1=Yes)
No empty source/target check=0
; ******* values for Replace newer target files with older source files (backup only): (0=No) (1=Yes)
Replace newer target files with older source files (backup only)=0
Speed=100
Copy Buffer=32768
Flush Buffer=0
; ******* Log File
Log File=e:\ViceVersa PRO 2\rdgf04.log
; ******* values for Empty Log: (0=No) (1=Yes)
Empty Log=0
Log File Size=10000
; ******* values for Log Only Summary and Exceptions: (0=No) (1=Yes)
Log Only Summary and Exceptions=0
; ******* values for Monitor Conflicts: (0=No) (1=Yes)
Monitor Conflicts=1
; ******* Sync Tracking Database
Sync Tracking Database=e:\ViceVersa PRO 2\rdgf04.tdb
Sync Conflicts=0
; ******* values for SCT: (0=No) (1=Yes)
SCT=0
; ******* values for NSC: (0=No) (1=Yes)
NSC=0
Source-Target Offset=0
; ******* values for Try Copy In Use Files: (0=No) (1=Yes)
Try Copy In Use Files=0
; ******* values for Always Verify CRC: (0=No) (1=Yes)
Always Verify CRC=0
; ******* values for Priority Class: (0=Default) (1=Idle (recommended)) (2=Low) (3=Below Normal) (4=Normal) (5=Above Normal) (6=High) (7=Realtime)
Priority Class=1
; ******* values for Limit Bandwidth: (0=No) (1=Yes)
Limit Bandwidth=0
Bandwidth Value=5
; ******* values for Bandwidth Unit: (0=KB/Sec) (1=MB/Sec)
Bandwidth Unit=1
; ******* values for Scripts Before: (0=No) (1=Yes)
Scripts Before=0
; ******* values for Scripts After: (0=No) (1=Yes)
Scripts After=1
; ******* Source Archive
Source Archive Folder=
; ******* Target Archive
Target Archive Folder=f:\archive\
; ******* values for Smart Archive: (0=No) (1=Yes)
Smart Archive=0
; ******* values for Move Files To Archive: (0=No) (1=Yes)
Move Files To Archive=1
; ******* values for Archive Conflicts Only: (0=No) (1=Yes)
Archive Conflicts Only=0
Num. Copies=0
Remove Days=30
Append Path=1
Max Archive Size=0
DES=0
; *******
ComEnc String=
[Filters]
; ******* values for Exclude Hidden Files: (0=No) (1=Yes)
Exclude Hidden Files=0
; ******* values for Exclude System Files: (0=No) (1=Yes)
Exclude System Files=0
; ******* values for Exclude Read-Only Files: (0=No) (1=Yes)
Exclude Read-Only Files=0
; *******
Exclude After Date=
; *******
Exclude Before Date=
Exclude Days Ago=0
Exclude Greater than bytes=0
Exclude Smaller than bytes=0
Num. of Filters=3
Filter 0=Exclude
Filter 1=voldata.tdf
Filter 2=
[FiltersDirs]
Num. of Filters=3
Filter 0=Exclude
Filter 1=!archive
Filter 2=
[ArchiveFilters]
Num. of Filters=0
[Subfolder Filters]
; ******* values for Exclude Empty Subfolders: (0=No) (1=Yes)
Exclude Empty Subfolders=0
; ******* values for Exclude Hidden Subfolders: (0=No) (1=Yes)
Exclude Hidden Subfolders=0
; ******* values for Exclude System Subfolders: (0=No) (1=Yes)
Exclude System Subfolders=0
; ******* values for Exclude Read-Only Subfolders: (0=No) (1=Yes)
Exclude Read-Only Subfolders=0
[ViceVersa Profile - File Version 4.0.0]

[TGRMN Software]

Hi, Backup (Mirror Source to Target) does not need a tracking database, it can be switched off. thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com