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Unable to uninstall Versa Pro 2 - Trial period has expired

 
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jandoh



Joined: 02 Mar 2008
Posts: 6

PostPosted: Fri Apr 04, 2008 12:16 pm    Post subject: Unable to uninstall Versa Pro 2 - Trial period has expired Reply with quote

Dear Support,

I have been evaluating Viversa Pro 2 and have positive feedback for the product.

Unfortunately, my 30-day trial period has expired and have run into an unexpected problem.

I am unable to uninstall the product from my server.
When I attempt to uninstall the product, I get the message:

----------------
Uninstall has detected that Vice Versa Pro 2 is currently running.
Please close all instances of it now, click OK to continue, or Cancel to exit.
----------------

I was also running VV Engine 1.1. But, VV Engine 1.1 uninstalled successfully.

There are other aspects of the product that I would like to continue to evaluate, but I cannot use the product without registering the product.

I would be grateful if I could obtain an extension for the trial period in order to complete my evaluation of the product.

If it is not possible to extend the trial period, then please send me instructions on how I may uninstall the product from my server.

Thanks in advance for your help.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763

PostPosted: Sun Apr 06, 2008 10:49 am    Post subject: Reply with quote

Hello

please contact support@tgrmn.com

thanks!
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