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unable to connect to vvengine

 
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hrsfoto
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PostPosted: Sun Mar 23, 2008 6:05 pm    Post subject: unable to connect to vvengine Reply with quote
VVengine used to run great. Something has changed and now will not run. Now when I click on the icon in the taskbar it will load in the browser as a blank white screen or it will show properly with correct type faces and layout and then in 3-10 seconds go to the screen that says 'Unable to connect to VVEngine ..' and sometimes -in a few seconds- will automatically go back to the previous screen or a blank screen - if I hit reload browser it can be the right screen but the type is all text format-not web like. I have tried to completely uninstall VVengine from the control panel-remove programs and by removing ALL references in the registry to 'VVengine' and ALL on the computer several times. It still will not install correctly. VVengine as a service is running/started.
Any ideas?
Thank You
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Mar 25, 2008 12:46 am    Post subject: Reply with quote
Please check the file VVEngine.log
Please post here the content, thanks
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hrsfoto
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PostPosted: Tue Mar 25, 2008 8:29 pm    Post subject: Reply with quote
03/22/2008 20:47:25 [265.796-PID:3444-00792]
03/22/2008 20:47:25 [265.828-PID:3444-00792] *************************************
03/22/2008 20:47:25 [265.828-PID:3444-00792] **** Starting VVEngine ****
03/22/2008 20:47:25 [265.843-PID:3444-00792] File C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.db is invalid, recovering file
03/22/2008 20:47:25 [265.859-PID:3444-00792] Unable to recover file C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.db.bak
03/22/2008 20:47:25 [265.953-PID:3444-00792] Version: VVEngine 1.1 (SN5)
03/22/2008 20:47:25 [265.968-PID:3444-00792] Command Line: "c:\program files\vvengine\vvengine.exe"
03/22/2008 20:47:25 [266.000-PID:3444-00792] System: Windows XP (Professional), (Terminal Services in Remote Admin Mode), (Multiprocessor Free), (x86-32 Processor) v5.1 Build:2600 Service Pack:2
03/22/2008 20:47:25 [266.000-PID:3444-00792] Account: Forrest Bliss
03/22/2008 20:47:25 [266.031-PID:3444-00792] Computer Name: HorseFoto
03/22/2008 20:47:25 [266.031-PID:3444-00792] ViceVersa PRO Path: C:\Program Files\ViceVersa Pro 2\ViceVersa.exe
03/22/2008 20:47:25 [266.062-PID:3444-00792] Not running as a Windows Service
03/22/2008 20:47:25 [266.078-PID:3444-00792] Log File: C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.log
03/22/2008 20:47:25 [266.093-PID:3444-00792] DB File: C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.db
03/22/2008 20:47:25 [266.109-PID:3444-00792] Loading TCP/IP settings from XML file C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.xml
03/22/2008 20:47:25 [266.140-PID:3444-03700] This computer is named "HORSEFOTO"
03/22/2008 20:47:25 [266.156-PID:3444-03700] Server does not accept TCP/IP connections from clients.
03/22/2008 20:47:26 [266.640-PID:3444-00792] IPServer started in 500 ms
03/22/2008 20:47:27 [268.156-PID:3444-00792] Starting HTTP server on this machine on port 8001
03/22/2008 20:47:27 [268.187-PID:3444-00792] HTTP server allows clients from 127.0.0.1
03/22/2008 20:47:27 [268.203-PID:3444-00792] Using encrypted HTML pages
03/22/2008 20:47:27 [268.265-PID:3444-00792] Loading profiles from XML file C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.xml
03/22/2008 20:47:28 [268.281-PID:3444-00792] Saving settings to XML file C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.xml
03/22/2008 20:49:30 [391.250-PID:3444-00792] VVEngine restart command received
03/22/2008 20:49:30 [391.250-PID:3444-00792] **** Shutting down VVEngine ****
03/22/2008 20:49:31 [391.281-PID:3444-00792] Saving settings to XML file C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.xml
03/22/2008 20:49:32 [392.296-PID:3444-00792] **** Starting VVEngine ****
03/22/2008 20:49:32 [392.328-PID:3444-00792] Version: VVEngine 1.1 (SN5)
03/22/2008 20:49:32 [392.343-PID:3444-00792] Command Line: "c:\program files\vvengine\vvengine.exe"
03/22/2008 20:49:32 [392.359-PID:3444-00792] System: Windows XP (Professional), (Terminal Services in Remote Admin Mode), (Multiprocessor Free), (x86-32 Processor) v5.1 Build:2600 Service Pack:2
03/22/2008 20:49:32 [392.390-PID:3444-00792] Account: Forrest Bliss
03/22/2008 20:49:32 [392.406-PID:3444-00792] Computer Name: HorseFoto
03/22/2008 20:49:32 [392.421-PID:3444-00792] ViceVersa PRO Path: C:\Program Files\ViceVersa Pro 2\ViceVersa.exe
03/22/2008 20:49:32 [392.437-PID:3444-00792] Not running as a Windows Service
03/22/2008 20:49:32 [392.453-PID:3444-00792] Log File: C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.log
03/22/2008 20:49:32 [392.468-PID:3444-00792] DB File: C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.db
03/22/2008 20:49:32 [392.484-PID:3444-00792] Loading TCP/IP settings from XML file C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.xml
03/22/2008 20:49:32 [392.500-PID:3444-00792] <TCPIP> tag not found in XML configuration file, VVEngine to use default TCP/IP configuration
03/22/2008 20:49:32 [392.531-PID:3444-00792] <HTTP> tag found.
03/22/2008 20:49:32 [392.546-PID:3444-00792] <PORT> tag not found in XML configuration file, using default port 8001 (HTTP protocol)
03/22/2008 20:49:32 [392.562-PID:3444-00792] <CLIENTS> tag found: vvengine will only allow clients from 127.0.0.1|192.168.2.101 (HTTP protocol)
03/22/2008 20:49:32 [392.578-PID:3444-00792] <PWD> tag not found in XML configuration file, vvengine access via HTTP does not require password (HTTP protocol)
03/22/2008 20:49:32 [392.593-PID:3444-00792] <REFRESH> tag not found in XML configuration file, using default 600
03/22/2008 20:49:32 [392.609-PID:3444-00792] <CHECKNEW> tag not found in XML configuration file, using default 5
03/22/2008 20:49:32 [392.625-PID:3444-00792] <CHECKNEW_AFTERCHANGE> tag not found in XML configuration file, using default 5
03/22/2008 20:49:32 [392.640-PID:3444-01220] This computer is named "HORSEFOTO"
03/22/2008 20:49:32 [392.656-PID:3444-01220] Server does not accept TCP/IP connections from clients.
03/22/2008 20:49:32 [393.140-PID:3444-00792] IPServer started in 500 ms
03/22/2008 20:49:34 [394.593-PID:3444-00792] Starting HTTP server on this machine on port 8001
03/22/2008 20:49:34 [394.625-PID:3444-00792] HTTP server allows clients from 127.0.0.1|192.168.2.101
03/22/2008 20:49:34 [394.640-PID:3444-00792] Using encrypted HTML pages
03/22/2008 20:49:34 [394.656-PID:3444-00792] Loading profiles from XML file C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.xml
03/22/2008 20:49:34 [394.687-PID:3444-00792] Saving settings to XML file C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.xml
03/22/2008 20:55:38 [759.031-PID:3444-00792] VVEngine shutdown command received
03/22/2008 20:55:38 [759.031-PID:3444-00792] **** Shutting down VVEngine ****
03/22/2008 20:55:38 [759.062-PID:3444-00792] Saving settings to XML file C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.xml
03/22/2008 20:55:38 [759.078-PID:3444-00792] **** Exiting VVEngine ****
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Mar 25, 2008 11:50 pm    Post subject: Reply with quote
Thanks, I see are you connecting from IP
127.0.0.1 or 192.168.2.101 ?

thanks
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Mar 25, 2008 11:53 pm    Post subject: Reply with quote
Please also post

C:\Documents and Settings\Forrest Bliss\Application Data\VVEngine\VVEngine.xml

thanks
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hrsfoto
Guest
PostPosted: Wed Mar 26, 2008 2:50 am    Post subject: Reply with quote
<?xml version="1.0" encoding="UTF-16"?>
<SETTINGS>
<HTTP>
<CLIENTS>127.0.0.1|192.168.2.101</CLIENTS>
</HTTP>
</SETTINGS>

I have tried many addresses including just 127.0.0.1 and combinations-my computer on the LAN is 192.168.2.101- - all act basically the same-

If you wish I will change it back to the original address and try running VVengine and post those also

Forrest
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Wed Mar 26, 2008 7:08 am    Post subject: Reply with quote
Hello

please try the following:

- shut down VVEngine
- Rename the file VVengine.xml into VVengine.xml.old and VVengine.log into VVengine.log.old
- restart VVengine and try connecting from the same machine where VVengine is running

thanks!
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hrsfoto
Guest
PostPosted: Wed Mar 26, 2008 6:35 pm    Post subject: Reply with quote
No improvement-nothing different. I changed the refresh time to 0 seconds (unlimited?) and could add a profile but when I click on enable it goes to a white screen so basically the same as before -cant run anything. I dont know if it will help but I can send you what it looks like (text like not web like) and the info in the VVengine settings of the main screen when its showing the profiles. I have also done a computer restart hoping for changes.
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Thu Mar 27, 2008 12:02 am    Post subject: Reply with quote
Can you please contact support@tgrmn.com
thanks
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