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Files won't copy due to "in use", but they aren't

 
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larrycore



Joined: 14 Dec 2007
Posts: 15

PostPosted: Mon Dec 24, 2007 12:04 am    Post subject: Files won't copy due to "in use", but they aren't Reply with quote

About 10 files won't copy each time I run the program (manually or scheduled) and the log says to make sure they aren't in use.

However, there is no problem when I copy them in Explorer or from a Command Prompt.

I need these files to sync up - why won't they?
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8759

PostPosted: Tue Dec 25, 2007 6:54 pm    Post subject: Reply with quote

What type of files are these? Did you activate VSS? thanks
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larrycore



Joined: 14 Dec 2007
Posts: 15

PostPosted: Tue Dec 25, 2007 7:18 pm    Post subject: Reply with quote

They are ACT database files. Nobody is logged into ACT when they are trying to sync though.

What's VSS?
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larrycore



Joined: 14 Dec 2007
Posts: 15

PostPosted: Tue Dec 25, 2007 8:20 pm    Post subject: Reply with quote

Here's the actual message from the log (it's the same for all the files in question):

2007-12-24 21:14:10 : Copying file \\192.168.1.252\public\actdata\New Working.dbf <to> C:\Backup\actdata\New Working.dbf (15.36MB) [Can not open "\\192.168.1.252\public\actdata\New Working.dbf". The process cannot access the file because it is being used by another process.] [ERROR].
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TGRMN Software
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Joined: 10 Jan 2005
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PostPosted: Tue Dec 25, 2007 11:21 pm    Post subject: Reply with quote

http://www.tgrmn.com/web/kb/item33.htm

VSS functionality allows copying files that are in use.

thanks
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larrycore



Joined: 14 Dec 2007
Posts: 15

PostPosted: Wed Dec 26, 2007 12:15 am    Post subject: Reply with quote

That won't work. According to the link you sent:

"The file being copied must be on a local disk, not on a network disk."
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8759

PostPosted: Wed Dec 26, 2007 3:18 pm    Post subject: Reply with quote

You are right! If you copy the files using Windows Explorer, does it work?
Try also the Viceversa option in the profile settings: Try to copy files that are in use by other applications , it is in the advanced settings.

thanks
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larrycore



Joined: 14 Dec 2007
Posts: 15

PostPosted: Wed Dec 26, 2007 3:54 pm    Post subject: Reply with quote

As I said in my original post, Explorer copies them with no problem.

I will check the advanced settings option and get back to you.
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larrycore



Joined: 14 Dec 2007
Posts: 15

PostPosted: Fri Dec 28, 2007 1:54 pm    Post subject: Reply with quote

The advanced option "try to copy" worked.

Thanks!
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