An unhandled exception has occurred in ViceVersa

adidier · Joined: 07 Nov 2007 Posts: 3

Hello,

I have a problem with VVpro, the program crash during the compare, always at the same time. I have these lines in the log file :
2007-11-06 23:22:21 : Comparing done.
2007-11-06 23:22:41 : [ERROR] An unhandled exception has occurred in ViceVersa. ViceVersa has to close.
2007-11-06 23:22:41 : A crash report has been saved to "C:\Program Files\ViceVersa Pro 2\ViceVersa.rpt" and "C:\Program Files\ViceVersa Pro 2\ViceVersa.dmp".
2007-11-06 23:22:41 : Please send the report to support@tgrmn.com along with an explanation of where ViceVersa crashed.
2007-11-06 23:22:41 : Please also attach log file E:\VVPRO PROFIL PROD\log\logquotidien.log

I have a message that there isn't enough virtual memory. So I have increased memory but I have the same problem.
I send a mail to support@tgrmn.com, but no answer.
Thanks,

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

Hello

how many files are you comparing between source and target ?

thanks
_________________
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TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

adidier · Joined: 07 Nov 2007 Posts: 3

Total Files - Source: 1 705 815 (1 066,66GB) - Target: 1 575 598 (1 002,81GB)

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8759

It could be that you reached the max files per profile, which is approx 1 million files (it depends also on how much memory you have).
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

adidier · Joined: 07 Nov 2007 Posts: 3

Will I have to upgrade my physical memory ?