Forum Index  ViceVersa HOME         FAQ and Knowledge Base

 FAQForum FAQ   SearchSearch Forum  RegisterRegister 
 ProfileProfile   Log inLog in 

Registration Problem on Vista, please help!

 
Post new topic   Reply to topic     Forum Index -> Support
Author Message
waywardgull



Joined: 24 Sep 2007
Posts: 3
PostPosted: Mon Sep 24, 2007 10:02 pm    Post subject: Registration Problem on Vista, please help! Reply with quote
We've been evaluating Viseversa pro and love it, just bought 6 licenses, but am having a problem when I go to register it.

I get an error message of "your current windows user's rights do not allow registration of ViceVersa for ALL users on this machine. Do you want to register ViceVersa only for current user?"

I've tried it on multiple computers, all accounts have administrator privileges. Tried it with UAC both on and off. I haven't tried hitting yes yet as I don't really want to end up needing to buy 12 licenses rather than 6. Basically I need it to run for the primary user of the computer when they run a backup manually and then as the 'backup' user as part of the nightly tasks.

Help!

Thanks,
Bryan
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Sep 25, 2007 12:15 am    Post subject: Reply with quote
Hi Bryan,

thank you for purchasing ViceVersa. You can click "yes", do not worry, the message means that VV is not able to register VV for all users on the PC, which is probably due to not being able to write to the LOCAL MACHINE section of the registry. But it will register VV for the main user of that machine. thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
waywardgull



Joined: 24 Sep 2007
Posts: 3
PostPosted: Tue Sep 25, 2007 12:55 am    Post subject: Reply with quote
Ok that gets it working on the main user, but there's the secondary backup user on the computer I also need it to work for.

Suggestions?
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Sep 25, 2007 6:52 am    Post subject: Reply with quote
Are you able to login as the backup user and register VV PRO? thanks
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
waywardgull



Joined: 24 Sep 2007
Posts: 3
PostPosted: Tue Sep 25, 2007 1:42 pm    Post subject: Reply with quote
Sure I can login as the backup user and do that. But will there be an issue with licensing and the number of licenses?
Back to top
TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Sep 25, 2007 11:33 pm    Post subject: Reply with quote
No, that will not be a problem, thanks! Smile
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com
Back to top
Display posts from previous:   
Post new topic   Reply to topic     Forum Index -> Support All times are GMT
Page 1 of 1

 
Jump to:  
You can post new topics in this forum
You can reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum


Powered by phpBB © phpBB Group
Copyright © TGRMN Software. TGRMN Software products:
· ViceVersa: Windows Backup Software, File Synchronization, File Replication
· Compare And Merge: File Compare Software for Windows