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vv scheduler jobs fail to exit

 
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pb



Joined: 04 Sep 2007
Posts: 32
PostPosted: Tue Sep 04, 2007 8:23 pm    Post subject: vv scheduler jobs fail to exit Reply with quote
I frequently find that VV pro jobs that I have scheduled with VV scheduler fail to exit when finished. I had this problem in VVP 1.3.1, and it persists in VVP2b2014.

I have the settings for the job set up to run with full user interface. The schedule is to run once a day at a specific time, though this occurs even when I click "run now" (== "run task") in VV scheduler. When the job finishes, I manually close all the windows by clicking either 'ok' or 'close window' as the case may be for each window. After all this, my tools show that there are no windows in use by VVP, but the job continues running indefinitely. It does not seem to use any noticeable CPU time when in this state.

I was hoping that upgrading to v2 from v1.3.1 would fix this, but it did not.

Any idea why this should be happening? And, is it a bug or a feature?

(I can also send you the list of all the handles it has open if that's of any use.)

Here is some information from the log file:


2007-09-04 12:22:54 :
2007-09-04 12:22:54 : -
2007-09-04 12:22:54 : ************************************************************
2007-09-04 12:22:54 : Profile Started.
2007-09-04 12:22:54 : ************************************************************
2007-09-04 12:22:54 : Version: ViceVersa PRO 2 Build 2014 (SN80)
2007-09-04 12:22:54 : Command Line: "c:\pctools\viceversa\pro-v2b2014\viceversa pro 2\viceversa.exe" "c:\pctools\viceversa\pro-v2b2014\projects\lapw2-c.fsf" /autoexec
2007-09-04 12:22:54 : System: Windows 2000 (Professional), (Multiprocessor Free), (x86-32 Processor) v5.0 Build:2195 Service Pack:4
2007-09-04 12:22:54 : User: Administrator
2007-09-04 12:22:54 : Computer: p4
2007-09-04 12:22:54 : **** Profile: c:\pctools\viceversa\pro-v2b2014\projects\lapw2-C.fsf
2007-09-04 12:22:54 : **** - Folders -
2007-09-04 12:22:54 : **** Source: "\\lapw2\c$\" (Locked)
2007-09-04 12:22:54 : **** Target: "Z:\backups\LAPW2\c\" (Archived)
2007-09-04 12:22:54 : **** Include Subfolders: Yes
2007-09-04 12:22:54 : **** Exclude files: "\\lapw2\c$\Documents and Settings\Administrator\NTUSER.DAT"
2007-09-04 12:22:54 : **** Exclude files: "\\lapw2\c$\Documents and Settings\Administrator\ntuser.dat.LOG"
2007-09-04 12:22:54 : **** Exclude files: "\\lapw2\c$\hiberfil.sys"
2007-09-04 12:22:54 : **** Exclude files: "\\lapw2\c$\PAGEFILE.SYS"
2007-09-04 12:22:54 : **** Exclude files: "\\lapw2\c$\pctools\ACDSee\v4.0\ImageDB.ddf"
2007-09-04 12:22:54 : **** Exclude subfolders: "\\lapw2\c$\J"
2007-09-04 12:22:54 : **** Exclude subfolders: "\\lapw2\c$\spud"
2007-09-04 12:22:54 : **** Exclude subfolders: "\\lapw2\c$\geeu"
2007-09-04 12:22:54 : **** Exclude subfolders: "\\lapw2\c$\temp"
2007-09-04 12:22:54 : **** Exclude subfolders: "\\lapw2\c$\tmp"
2007-09-04 12:22:54 : **** Exclude subfolders: "\\lapw2\c$\Documents and Settings\Administrator\Local Settings\Temp"
2007-09-04 12:22:54 : **** Exclude subfolders: "\\Lapw2\c$\Documents and Settings\Administrator\Local Settings\Temporary Internet Files\"
2007-09-04 12:22:54 : **** Exclude subfolders: "\\Lapw2\c$\Documents and Settings\Administrator\Application Data\Mozilla\Profiles\default\v5y76l7g.slt\Cache\"
2007-09-04 12:22:54 : **** - Comparison Settings -
2007-09-04 12:22:54 : **** Comparison Type: Size and Timestamp
2007-09-04 12:22:54 : **** - Execution Settings -
2007-09-04 12:22:54 : **** Method: Backup (Mirror Source to Target)
2007-09-04 12:22:54 : **** No overwrite / read-only / error confirmations
2007-09-04 12:22:54 : **** Tracking Database: "C:\pctools\viceversa\pro-v2b2014\projects\lapw2-C.tdb" (synchronize/backup/replicate conflicts)
2007-09-04 12:22:54 : **** Log File: "Z:\backups\LAPW2\lapw2-c.log"
2007-09-04 12:22:54 : **** No archive for deleted/replaced source files
2007-09-04 12:22:54 : **** Archive deleted/replaced target files to: "\\?\Z:\backups\vice-versa-archive\lapw2\c$\"
2007-09-04 12:22:54 : **** Append Source/Target path to archive folder(s)
2007-09-04 12:22:54 : **** Copy files even if timestamp changes after initial comparison
2007-09-04 12:22:54 : **** Try to copy files that are in use by other applications
2007-09-04 12:22:54 : **** Replace newer target files with older source files (backup only)
2007-09-04 12:22:55 : Checking source \\lapw2\c$\ ...
2007-09-04 12:25:50 : Checking target Z:\backups\LAPW2\c\ ...
2007-09-04 12:29:04 : Comparing ...
2007-09-04 12:29:22 : Checking tracking database...
2007-09-04 12:29:34 : Comparing done.
2007-09-04 12:29:37 : - Status Summary -
2007-09-04 12:29:37 : - Total Files - Source: 150,537 (33.95GB) - Target: 150,534 (31.40GB)
2007-09-04 12:29:37 : - Excluded Files - Source: 5 (2.55GB) - Target: 2 (5.08MB)
2007-09-04 12:29:37 : - Matched Files - Source: 150,161 (30.62GB) - Target: 150,161 (30.62GB)
2007-09-04 12:29:37 : - Single Files - Source: 66 (38.96MB) - Target: 66 (38.42MB)
2007-09-04 12:29:37 : -- Added Files (Since Last Execution)- Source: 69 (2.59GB) - Target: 0 (0)
2007-09-04 12:29:37 : -- Removed Files (Since Last Execution) - Source: 66 (38.42MB) - Target: 0 (0)
2007-09-04 12:29:37 : - Newer Files - Source: 305 (758.20MB) - Target: 0 (0)
2007-09-04 12:29:37 : - Older Files - Source: 0 (0) - Target: 305 (757.03MB)
2007-09-04 12:29:37 : -- Conflict Files - Source: 0 (0) - Target: 0 (0)
2007-09-04 12:29:37 : - Total Subfolders - Source: 10,625 - Target: 10,625
2007-09-04 12:29:37 : - Excluded Subfolders - Source: 7 - Target: 7
2007-09-04 12:29:37 : - Matched Subfolders - Source: 10,617 - Target: 10,617
2007-09-04 12:29:37 : - Single Subfolders - Source: 1 - Target: 1
2007-09-04 12:29:37 : - To Do - Backup (Mirror Source to Target)
2007-09-04 12:29:37 : - Files to Add - Source: 0 (0) - Target: 66 (38.96MB)
2007-09-04 12:29:37 : - Files to Update - Source: 0 (0) - Target: 305 (758.20MB)
2007-09-04 12:29:37 : - Files to Delete - Source: 0 (0) - Target: 66 (38.42MB)
2007-09-04 12:29:37 : - Subfolders to Add - Source: 0 - Target: 1
2007-09-04 12:29:37 : - Subfolders to Delete - Source: 0 - Target: 1
2007-09-04 12:29:37 : - Files to Archive - Source: 0 (0) - Target: 371 (795.45MB)
2007-09-04 12:29:37 :
2007-09-04 12:29:37 : ---- Start Execution ----
2007-09-04 12:29:37 : ---- Backup (Mirror Source to Target) (Source: \\lapw2\c$\ Target: Z:\backups\LAPW2\c\) ----
2007-09-04 12:29:37 : ---- Start deleting ----
2007-09-04 12:29:37 : -- Creating archive copies of target files to "\\?\Z:\backups\vice-versa-archive\lapw2\c$\" ...
2007-09-04 12:29:38 : Copying file Z:\backups\LAPW2\c\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\qs11d5n2.default\Cache\0D50CD22d01 <to> \\?\Z:\backups\vice-versa-archive\lapw2\c$\Z\backups\LAPW2\c\Documents and Settings\Administrator\Local Settings\Application Data\Mozilla\Firefox\Profiles\qs11d5n2.default\Cache\0D50CD22d01_(2007-09-04_12-29-37_DEL_T) (40.70KB) [OK].

... (many copy, delete operations. some failures due to attempts to open system files)

2007-09-04 12:48:13 : Deleting file \\?\Z:\backups\vice-versa-archive\lapw2\c$\Z\backups\LAPW2\c\WINNT\system32\config\SYSTEM.ALT_(2007-09-04_12-29-37_OVE_T).ALT [OK].
2007-09-04 12:48:13 : -- Done: 13 (29.96MB) Err: 0 (0) Skipped: 0 (0) Tot: 13 (29.96MB) --
2007-09-04 12:48:13 : -- Objects Deleted per Second: 13.00 -- Elapsed Time: 0 sec
2007-09-04 12:48:14 : Amount of files in target archive folder: 97819 (167.41GB)
2007-09-04 12:48:14 : Re-comparing ...
2007-09-04 12:48:15 : Updating tracking database...
2007-09-04 12:48:29 : ---- Copying finished ----
2007-09-04 12:48:29 : ---- End ----
2007-09-04 12:48:29 : - Execution Summary -
2007-09-04 12:48:29 : - Added Files - Source: 0 (0) - Target: 63 (38.96MB)
2007-09-04 12:48:29 : - Updated Files - Source: 0 (0) - Target: 293 (727.93MB)
2007-09-04 12:48:29 : - Deleted Files - Source: 0 (0) - Target: 66 (38.42MB)
2007-09-04 12:48:29 : -- Errors (Updating) - Source: 0 (0) - Target: 15 (30.28MB) [ERROR]
2007-09-04 12:48:29 : - Added Subfolders - Source: 0 - Target: 1
2007-09-04 12:48:29 : - Deleted Subfolders - Source: 0 - Target: 1
2007-09-04 12:48:29 : - Archive Information -
2007-09-04 12:48:29 : - Files Added to Archive - Source: 0 (0) - Target: 371 (795.45MB)
2007-09-04 12:48:29 : - Files Deleted from Archive - Source: 0 (0) - Target: 13 (29.96MB)
2007-09-04 12:48:29 : - Status Summary -
2007-09-04 12:48:29 : - Total Files - Source: 150,537 (33.95GB) - Target: 150,532 (31.40GB)
2007-09-04 12:48:29 : - Excluded Files - Source: 5 (2.55GB) - Target: 2 (5.08MB)
2007-09-04 12:48:29 : - Matched Files - Source: 150,472 (31.36GB) - Target: 150,472 (31.36GB)
2007-09-04 12:48:29 : - Single Files - Source: 2 (628B) - Target: 0 (0)
2007-09-04 12:48:29 : -- Added Files (Since Last Execution)- Source: 5 (2.55GB) - Target: 0 (0)
2007-09-04 12:48:29 : -- Removed Files (Since Last Execution) - Source: 0 (0) - Target: 0 (0)
2007-09-04 12:48:29 : - Newer Files - Source: 16 (30.63MB) - Target: 42 (9.78MB)
2007-09-04 12:48:29 : - Older Files - Source: 42 (9.77MB) - Target: 16 (30.32MB)
2007-09-04 12:48:29 : -- Conflict Files - Source: 0 (0) - Target: 0 (0)
2007-09-04 12:48:29 : - Total Subfolders - Source: 10,625 - Target: 10,625
2007-09-04 12:48:29 : - Excluded Subfolders - Source: 7 - Target: 7
2007-09-04 12:48:29 : - Matched Subfolders - Source: 10,618 - Target: 10,618
2007-09-04 12:48:29 : - Single Subfolders - Source: 0 - Target: 0
2007-09-04 13:00:24 : Exit Code: 3. Execution completed with file copy/delete errors. [ERROR]
2007-09-04 13:00:24 : ************************************************************
2007-09-04 13:00:24 :
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tdg9111



Joined: 03 Sep 2007
Posts: 4
PostPosted: Tue Sep 04, 2007 9:48 pm    Post subject: Reply with quote
I'm having the same problem with updated pro vs on advanced server 2k.
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Guest
PostPosted: Mon Sep 24, 2007 9:27 am    Post subject: Reply with quote
I also have this problem.

When I click on the "Show Comparison" button in the VV Scheduler, the job runs and then it shows me that there are no new files, no files that have to be copied/deleted => the folders are synched/no changes made

But when I start the job by clicking on "Run Task", the job status remains "running" for a very long time although it only takes about 10min when I start the job via "Show Comparison".

The update to 2.0 b2014 has brought no improvement.
Is there a solution to this problem?

Greets
Patrick
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Mon Sep 24, 2007 11:04 am    Post subject: Reply with quote
Hello

are you also on Windows 2000? Server or non-server? thanks
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Guest
PostPosted: Mon Sep 24, 2007 11:19 am    Post subject: Reply with quote
VV2 is running on a Win Server 2003 SP2 (Standard Edition)
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TGRMN Software
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Joined: 10 Jan 2005
Posts: 8763
PostPosted: Mon Sep 24, 2007 11:30 am    Post subject: Reply with quote
Ah, could you please post the entire profile log showing the start of the run and the point where it hangs? If too much for posting on the forum please send to support@tgrmn.com -thanks
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Guest
PostPosted: Mon Sep 24, 2007 12:03 pm    Post subject: Reply with quote
Thanks for the fast response.
When I took a look in the logfile, I recognized that the output was not proper. Instead of one space, there were 2 spaces, there was even a space between the letters of word, like this:
Code:

* * * *   -   F o l d e r s   -
 
 2 0 0 7 - 0 9 - 1 5   0 8 : 3 8 : 4 2   :   * * * *   S o u r c e :   " D : \ W e b \ "   
 
 2 0 0 7 - 0 9 - 1 5   0 8 : 3 8 : 4 2   :   * * * *   T a r g e t :   " Z : \ W e b \ "     ( A r c h i v e d )
 
 2 0 0 7 - 0 9 - 1 5   0 8 : 3 8 : 4 2   :   * * * *   I n c l u d e   S u b f o l d e r s :   Y e s
 
 2 0 0 7 - 0 9 - 1 5   0 8 : 3 8 : 4 2   :   * * * *   C r e a t e   s o u r c e s / t a r g e t s   t h a t   d o   n o t   e x i s t
 
 2 0 0 7 - 0 9 - 1 5   0 8 : 3 8 : 4 2   :   * * * *   E x c l u d e   f i l e s :   " * . L o g "
 
 2 0 0 7 - 0 9 - 1 5   0 8 : 3 8 : 4 2   :   * * * *   E x c l u d e   f i l e s :   " ~ * . * "
 
 2 0 0 7 - 0 9 - 1 5   0 8 : 3 8 : 4 2   :   * * * *   E x c l u d e   f i l e s :   " * . l d b "
 
 2 0 0 7 - 0 9 - 1 5   0 8 : 3 8 : 4 2   :   * * * *   E x c l u d e   f i l e s :   " T h u m b s . d b "
 
 2 0 0 7 - 0 9 - 1 5   0 8 : 3 8 : 4 2   :   * * * *   E x c l u d e   s u b f o l d e r s :


I couldn't see this output in the VV logviewer, only with the notepad.
Now I moved the old logfiles to another directory, so that VV could create a new logfile.

After this procedure, the job ran properly, it didn't hang and the logfile output was normal as before.
It think, maybe VV has a problem with too large logfiles (what filesize can it handle without problems?). Or the problem came with the update from VV 1.31 to VV 2.0.

I have the problem with the log output with several logfiles. It will now give it a try with new logfiles, I hope it changes to the better Wink

When the problem with the "still running jobs" keeps coming up, I will report again...

I have another question:
Why does it take sooooo long to check the archive? I mean it shouldn't take longer for checking the archive than for checking the source and the target, shouldn't it? (The archive is on the same server as the target.)
Source: 9.6GB
Target: 9.6GB
Archive: 3GB

Thanks for your fast response Smile
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pb



Joined: 04 Sep 2007
Posts: 32
PostPosted: Sat Mar 22, 2008 9:38 pm    Post subject: Re: vv scheduler jobs fail to exit Reply with quote
pb wrote:
I frequently find that VV pro jobs that I have scheduled with VV scheduler fail to exit when finished. I had this problem in VVP 1.3.1, and it persists in VVP2b2014.


Have you found out anything about this problem in the interim?

One thing that I can add is that it seems that the problem only occurs if VV scheduler is left running. If it is exited, then generally, the vv jobs do not seem to hang. I haven't checked that exahustively, though.

--peter
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TGRMN Software
Site Admin


Joined: 10 Jan 2005
Posts: 8763
PostPosted: Tue Mar 25, 2008 12:57 am    Post subject: Reply with quote
We were never able to reproduce this problem, but indeed letting the VVScheduler program running could be the issue.
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