ViceVersa Registration Problem

MT · Guest

Hello,

I have emailed your company at info@tgrmn.com on (08/19/2005) and still have not received a reply. Perhaps I can get assistance here. I don't know where else to go to get my question answered and problem resolved. My contact information is below for follow-up. Below is the original message, please help.

------------------------------------------------------------------------------------
Hello, I have a copy valid copy of ViceVersa Pro with a valid registration key that I purchased within the last 3 months and the Registration TEXT is incorrect. How do I go about getting a corrected Registration TEXT? Please contact me as soon as possible so that we may get this resolved. Thanks.

Marc Tolbert
Information Technology Specialist
office: (734) 930-5874
fax: (734) 930-5845

email: marc.tolbert@med.va.gov

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8769

Marc, sorry for this late reply. You maybe are trying to enter the VV PRO 1.3.1 code into VV PRO 2.0 - If that is the case you will need to purchase an upgrade code see the home page at www.tgrmn.com
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com

MT · Guest

No, I am trying to enter the code that we received into 1.3.1 into the 1.3.1 version. It works, however the problem that I am having is the registration Text that I received from TGRMN was incorrect. They registered our software to the wrong user. I want to correct this and have not received much help. I uninstalled the software and won't reinstall until someone from TGRMN can correct the Registration Key for me that I can enter when I reinstall the software. This has been a frustrating process.

TGRMN Software · Site Admin Joined: 10 Jan 2005 Posts: 8769

I will instruct to send you an updated code with the correct user information.
_________________
--
TGRMN Software Support
http://www.tgrmn.com
http://www.compareandmerge.com